Icemanbrfc
Honorary Master
meh, 20mbps line
pretty sure this is Telkom issue at the exchange-
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meh, 20mbps line
pretty sure this is Telkom issue at the exchange
Icemanbrfc
Honorary Master
Gonna cry
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- Jun 2, 2015
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That doesn't look good at all!
Drop me a PM reminding me of your username and I'll run a few fixes for you. Hopefully that will sort you out!
- Joined
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Now just to wait for Telkom to show up...and soon....SOON I'll have Afrihost as my isp.Dat sweet 4mb line wil be a massive upgrade from iBurst rofl ;_;
LaraC
Honorary Master
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Yikes, such a fast line and it isn't working properly.
Jola
Honorary Master
My 20Mbps VDSL line was unusable today, even though the line seemed fine.
So I ran "Fix my line", and that immediately killed the line stone dead by setting UL and DL to 65kbps. Which idiot set this up ?
And zero support, no phone, no online text, no e-mail, no Twitter, no FB.
Time for a new ISP, it seems.
So I ran "Fix my line", and that immediately killed the line stone dead by setting UL and DL to 65kbps. Which idiot set this up ?
And zero support, no phone, no online text, no e-mail, no Twitter, no FB.
Time for a new ISP, it seems.
Phone telkom and tell them to do a port reset.
Jola
Honorary Master
The line is managed by Afrihost, don't think that they will do it unless AH instructs them.
Jola
Honorary Master
OK, so someone from AH came in this morning and reset the line, so all is fine again.
But this leaves a few questions :
1) Why do AH lines often die on Saturday afternoons ? This also happened a few weeks ago.
2) Why is there no support to resolve this ? Yesterday there was absolutely nothing, no phone support, no chat support, no e-mail support.
3) Why does the "Fix my line" function just set the line to 65kbps and effectively kill it stone dead. This used to be a valuable tool in the past, AFAIK it used to perform a port reset and often fixed the line, now it just kills it, so one should under no circumstances run this tool.
Is it just "all fall down" at AH ?
But this leaves a few questions :
1) Why do AH lines often die on Saturday afternoons ? This also happened a few weeks ago.
2) Why is there no support to resolve this ? Yesterday there was absolutely nothing, no phone support, no chat support, no e-mail support.
3) Why does the "Fix my line" function just set the line to 65kbps and effectively kill it stone dead. This used to be a valuable tool in the past, AFAIK it used to perform a port reset and often fixed the line, now it just kills it, so one should under no circumstances run this tool.
Is it just "all fall down" at AH ?
Johnatan56
Honorary Master
1) Afrihost line = Telkom line, Afrihost just manages it for you (as in billing, if you need support, etc)
2) Call them?
3) Telkom changed the system to ASSIA which is supposed to do it all automatically but so far it just seems to degrade the lines more than it fixes them.
almesallaty
Well-Known Member
Samildanach
Well-Known Member
I'm in Amanzimtoti and my internationals are atrocious.. Basically no throughput at all.
ripclaw
Expert Member
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- Dec 4, 2006
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My sister moved in to a new place and I helped her with the ADSL setup. Currently a 2 MB line but waiting for Telkom to change it to 4 MB and capped Afrihost account.
What does it mean if the router reports error packets and how can it be fixed?
The router reports something like 40 upstream and 7 downstream error packets.
Also, if a router gives a certain upstream and downstream speed in this case 508 and 2508, why can't I get close to that speeds doing a speed test through a browser?
What does it mean if the router reports error packets and how can it be fixed?
The router reports something like 40 upstream and 7 downstream error packets.
Also, if a router gives a certain upstream and downstream speed in this case 508 and 2508, why can't I get close to that speeds doing a speed test through a browser?
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