Afrihost POC Network - Afrigreen Feedback

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Chaosza said:
The longer I stay with Afrihost the more depressed I get.

Had terrible issues with download speeds and high latency in the past. Thought that the business upgrade would assist.... alas i am a gullible soul. Nothing has changed all i get for logging tickets is the same generic emails from there support staff. The moment i switch to my telkom account downloads and latency is fine.

Can someone please advise if there is a contact number/email for someone who actually deals with customer issues not some autobot support staff member?
Click to expand...

phone afrihost directly and ask them to kindly escalate your issue past the generic autobot answers...
 
AfriMan said:
You're using the same network here, routing and everything else identical. Only think I can imagine is that your port was reset when you switched accounts :(
Click to expand...

Afriman, as mentioned my issue are intermittent, works 1 day, then issues every other day... hence why I have escalated my problem further up... will post again when I get the issue.
 
fishfly said:
Afriman, as mentioned my issue are intermittent, works 1 day, then issues every other day... hence why I have escalated my problem further up... will post again when I get the issue.
Click to expand...

Thanks!
 
KoolDaffy said:
Router is just few months old. Haven't had any issues till few weeks ago.

That ERR error few others were having it also previously, not sure if they still are though.

The wireless connection dropping and coming back I don't know if that could be a router issue. I am using cable so if wireless does drop it switches to cable instantly but the drop is so quick it's barely even noticeable.
Click to expand...
Try phoning support and getting hold of Jaydy. This guy is a wizard in sorting out this type of problem,
 
Vox Boys! VOX!! I cancelled afrihost and every subscription I had with them cause they still charge me the same amount for cr@p.

I'm a happy chappie, Internet is bliss once again.

I'm still a subscriber till my account expires on the 1st , So I will say my say. Afrihost You Waste Peoples Money and Patience.
You guys really messed up your Brand Name !!!! Even Telkom's performance is more stable than yours.

Been your Guinea pig far to long.

Bleeeh!!!!

Just hope they dont spam me with their sweet talk on cool products.
I'm SOOO SOUR over Afrihost after after so many years!!!! I want to revenge attack!
 
My updates on Linux distribution Kali is slow...getting around 56kB/s on a 4mb uncapped line. I checked in client zone and Im not being shaped. Other downloads are normal.
 
Vulkyrie said:
My updates on Linux distribution Kali is slow...getting around 56kB/s on a 4mb uncapped line. I checked in client zone and Im not being shaped. Other downloads are normal.
Click to expand...

Are you able to check where the download mirror is that you are using?
 
Vulkyrie said:
Http://ubuntu.mirror.ac.za
ftp://ubuntu.mirror.ac.za
Click to expand...

Here is a tracert:

Tracing route to ubuntu.mirror.ac.za [155.232.191.230]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 102 ms 128 ms 85 ms ipc-tx-b-access.afrihost.co.za [169.1.1.237]
4 71 ms 88 ms 69 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
5 99 ms 138 ms 118 ms 41.170.79.236
6 66 ms * 57 ms tenet.jb1.napafrica.net [196.46.25.216]
7 50 ms 55 ms 98 ms ae0-isd1-pe1.tenet.ac.za [155.232.15.106]
8 34 ms * * te8-4-103-jnb1-pe1.tenet.ac.za [155.232.15.56]
9 154 ms 126 ms 138 ms te8-1-jnb2-pe1-n.tenet.ac.za [155.232.6.78]
10 * 330 ms 288 ms ubuntu.mirror.ac.za [155.232.191.230]

Trace complete.
 
Vulkyrie said:
Http://ubuntu.mirror.ac.za
ftp://ubuntu.mirror.ac.za
Click to expand...

Vulkyrie said:
Here is a tracert:

Tracing route to ubuntu.mirror.ac.za [155.232.191.230]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 102 ms 128 ms 85 ms ipc-tx-b-access.afrihost.co.za [169.1.1.237]
4 71 ms 88 ms 69 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
5 99 ms 138 ms 118 ms 41.170.79.236
6 66 ms * 57 ms tenet.jb1.napafrica.net [196.46.25.216]
7 50 ms 55 ms 98 ms ae0-isd1-pe1.tenet.ac.za [155.232.15.106]
8 34 ms * * te8-4-103-jnb1-pe1.tenet.ac.za [155.232.15.56]
9 154 ms 126 ms 138 ms te8-1-jnb2-pe1-n.tenet.ac.za [155.232.6.78]
10 * 330 ms 288 ms ubuntu.mirror.ac.za [155.232.191.230]

Trace complete.
Click to expand...

Awesome, thanks!

I'll pass it on to our Team!
 
YeaNutz said:
Vox Boys! VOX!! I cancelled afrihost and every subscription I had with them cause they still charge me the same amount for cr@p.

I'm a happy chappie, Internet is bliss once again.

I'm still a subscriber till my account expires on the 1st , So I will say my say. Afrihost You Waste Peoples Money and Patience.
You guys really messed up your Brand Name !!!! Even Telkom's performance is more stable than yours.

Been your Guinea pig far to long.

Bleeeh!!!!

Just hope they dont spam me with their sweet talk on cool products.
I'm SOOO SOUR over Afrihost after after so many years!!!! I want to revenge attack!
Click to expand...

Agree 1000% Ran out my cap on Vox and now have to revert to Africrap (beacuse i still have a account) And it @#ks !!! Big time!!!
 
AfriMan said:
This is definitely on the exchange side. My exchange doesn't seem to like a traceroute to this IP, but it does let me ping:

PING bras.afrihost.com (155.239.255.250): 56 data bytes
64 bytes from 155.239.255.250: icmp_seq=0 ttl=63 time=12.946 ms
64 bytes from 155.239.255.250: icmp_seq=1 ttl=63 time=39.153 ms
64 bytes from 155.239.255.250: icmp_seq=2 ttl=63 time=59.583 ms
64 bytes from 155.239.255.250: icmp_seq=3 ttl=63 time=12.886 ms
64 bytes from 155.239.255.250: icmp_seq=4 ttl=63 time=12.915 ms
64 bytes from 155.239.255.250: icmp_seq=5 ttl=63 time=12.573 ms
64 bytes from 155.239.255.250: icmp_seq=6 ttl=63 time=30.099 ms
64 bytes from 155.239.255.250: icmp_seq=7 ttl=63 time=12.815 ms
64 bytes from 155.239.255.250: icmp_seq=8 ttl=63 time=13.398 ms
64 bytes from 155.239.255.250: icmp_seq=9 ttl=63 time=13.315 ms
Click to expand...

I get a veeeery slow Pingtest:




Tenda_AFRIGREEN_Pingtest dot net_Ping 1293 ms Buenos Aires_Jitter 779 ms_Line quality F_2015aug2.JPG
 
Space said:
I get a veeeery slow Pingtest:




View attachment 288812
Click to expand...

Yeah... Latencies to South America are going to be very bad, traffic is routed through Amsterdam, London, New York, Houston, Mexico City then a few places in South America before it gets to Buenos Aries.

Could you try a Pingtest to a European or South African server?
 
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