Afrihost - Pure Fibre Feedback Thread Part 2

///MoH said:
Thanks. I’ll check if the upgrade took effect when I get home.
Click to expand...

[mention]Afrigirl [/mention]- It only partially worked. The download speed is still capped at 100Mbps. The upload speed is good. I’ve rebooted everything but it’s still the same.
 
///MoH said:
[mention]Afrigirl [/mention]- It only partially worked. The download speed is still capped at 100Mbps. The upload speed is good. I’ve rebooted everything but it’s still the same.
Click to expand...
A reprovisioning request has been logged, #1562015
 
///MoH said:
[mention]Afrigirl [/mention]- It only partially worked. The download speed is still capped at 100Mbps. The upload speed is good. I’ve rebooted everything but it’s still the same.
Click to expand...
There was another ticket logged by Support last night, please test and confirm.
1561779
 
Business must be dead slow at Afrihost and Frogfoot.
:laugh:


Ordered PureFiber, yesterday morning.

This morning ( 10:15 - next day ) Frogfoot put ONT in.

3/4 hour later router, gets delivered.

Jusy waiting for line activation from Frogfoot/Afrihost, and I should be up and running.


IMG-20260813-WA0002.jpg
 
elf_lord_ZC5 said:
Business must be dead slow at Afrihost and Frogfoot.
:laugh:


Ordered PureFiber, yesterday morning.

This morning ( 10:15 - next day ) Frogfoot put ONT in.

3/4 hour later router, gets delivered.

Jusy waiting for line activation from Frogfoot/Afrihost, and I should be up and running.


View attachment 1929395
Click to expand...


Ordered Teusday morning, everything installed, Wednesday morning, Internet working Thursday. Not bad, at all.

Despite, my FEKK UP, paid, with my new Capitec account, transaction did not go thru.

Had not adjusted online purchase limit. Zero Rands limit not good.
😢

Fixed, and resubmited, and all worked as expected.
 
elf_lord_ZC5 said:
Ordered Teusday morning, everything installed, Wednesday morning, Internet working Thursday. Not bad, at all.

Despite, my FEKK UP, paid, with my new Capitec account, transaction did not go thru.

Had not adjusted online purchase limit. Zero Rands limit not good.
😢

Fixed, and resubmited, and all worked as expected.
Click to expand...
That's great news Elf Lord. You will let us know if you need anything.
 
///MoH said:
[mention]Afrigirl [/mention]- It only partially worked. The download speed is still capped at 100Mbps. The upload speed is good. I’ve rebooted everything but it’s still the same.
Click to expand...
Hi MoH. Thanks for your response. I am sorry to hear about to hear about the speed, I know how frustrating that can be, let me help. Has it improved or still the same?
 
Openserve 1Gbps Package Now Available

We are excited to confirm that the new Openserve 1000/500Mbps fibre package is now available from R1,797 per month.

We also want to apologise for the delay in making this package widely available. We know some clients were able to access the package before others during the initial launch, and we appreciate your patience as we worked through this.

The package is available to both new and existing clients, including upgrades, subject to availability in your area.

Please note that this package is available on request only and will not be advertised on our website.

To check availability at your address, please get in touch with our team:

Email: [email protected] or [email protected]
WhatsApp: 071 883 5005
Call Support: 0800 011 000

Thank you for your patience and understanding. @AfriGuy
 
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