Afrihost Uncapped ADSL Feedback (Pt2)

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The difference is, if done transparently (in other words, with set thresholds that we KNOW of) it would be okay (provided the thresholds aren't ridiculously low).

Afriman, if you where to decide on throttling, do you think it is a good idea to give the thresholds? could you motivate, I do not mind the PR response?
 
Afriman, if you where to decide on throttling, do you think it is a good idea to give the thresholds? could you motivate, I do not mind the PR response?

I don't think that throttling is the right idea, we don't believe in the system itself. We really do think that the shaping processes we have in place at the moment and are working well.
 
I don't think that throttling is the right idea, we don't believe in the system itself. We really do think that the shaping processes we have in place at the moment and are working well.

You dodged a bullet there....
 
I don't think that throttling is the right idea, we don't believe in the system itself. We really do think that the shaping processes we have in place at the moment and are working well.
This I can agree with, and I can even stand the abusers (and by that I mean 1TB+ per month), BUT... what about the "distributing abusers" (WISPs)? Because there are a lot of them, and as much as they need to make a living, they're screwing up contention ratios - on Telkom's side as well as on the ISP's side.

I know "uncapped" means that if you WANT to download 1TB+ per month, you can. But since we have a limited infrastructure, I don't think it would be unreasonable to say "okay guys, we're going to throttle you if you go over 600GB". Because then you're imposing a reasonable threshold, and you're telling the end-users what the thresholds are.
 
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This I can agree with, and I can even stand the abusers (and by that I mean 1TB+ per month), BUT... what about the "distributing abusers" (WISPs)? Because there are a lot of them, and as much as they need to make a living, they're screwing up contention ratios - on Telkom's side as well as on the ISP's side.

I know "uncapped" means that if you WANT to download 1TB+ per month, you can. But since we have a limited infrastructure, I don't think it would be unreasonable to say "okay guys, we're going to throttle you if you go over 600GB". Because then you're imposing a reasonable threshold, and you're telling the end-users what the thresholds are.

Name and Shame
 
This I can agree with, and I can even stand the abusers (and by that I mean 1TB+ per month), BUT... what about the "distributing abusers" (WISPs)? Because there are a lot of them, and as much as they need to make a living, they're screwing up contention ratios - on Telkom's side as well as on the ISP's side.

I know "uncapped" means that if you WANT to download 1TB+ per month, you can. But since we have a limited infrastructure, I don't think it would be unreasonable to say "okay guys, we're going to throttle you if you go over 600GB". Because then you're imposing a reasonable threshold, and you're telling the end-users what the thresholds are.

Name and Shame
 
I actually feel like I'm using my account. I wonder how these abusers feel?
The same as you. Using my account.
I would also like some insight into the mind of these abusers... Surely they're floating around here.
What would you like to know?
They won't ever admit it as they know the hatred that exists for them around these parts
Some random stranger hates me? Let me go chew off my wrists quick.
I've often asked if anyone who is on the list is here on the forums. I imagine MyBB represents the more tech savvy internet user, so there must be at least one or two out there.
I was in 4th place at the beginning of the month on the 10mb uncapped accounts. Dropped down a lot since then.

As I said in another thread, one of my 2tb hard drives failed last month (obviously it would be the one with a 1 year warranty) so I had a lot to download. I pushed my downloads for three weeks but then I had everything I wanted again so I dialed down my downloads. 90% of the time my downloads are finished by 6AM. The only data I use during the day is my torrents which I couldn't get from news servers due to them being too old (The mentalist season 1 which is 25gb and has been going for 1w3d and Family guy season 1-8 which is 24gb and has been downloading for 1w1d ). They are moving along like a snail through syrup at 10kb/s but that is fine with me. In a few days I will be below the threshold again and then they can finish in hours instead of weeks.
 
As I said in another thread, one of my 2tb hard drives failed last month (obviously it would be the one with a 1 year warranty) so I had a lot to download. I pushed my downloads for three weeks but then I had everything I wanted again so I dialed down my downloads. 90% of the time my downloads are finished by 6AM. The only data I use during the day is my torrents which I couldn't get from news servers due to them being too old (The mentalist season 1 which is 25gb and has been going for 1w3d and Family guy season 1-8 which is 24gb and has been downloading for 1w1d ). They are moving along like a snail through syrup at 10kb/s but that is fine with me. In a few days I will be below the threshold again and then they can finish in hours instead of weeks.

We have a celebrity among us :) Thanks for posting here, I think everyone appreciates it! How's your streaming/ browsing performing for you at the moment?

Just to confirm, we no longer have any rolling periods :) That all went away when we moved over to our new network :)
 
haha, what a joke of a service, 30 minutes to wait to download vlc player, on a 10mbps account, tsk tsk, shame on you afrihost, with a download manager running on 10 threads
 
We have a celebrity among us :) Thanks for posting here, I think everyone appreciates it! How's your streaming/ browsing performing for you at the moment?

Just to confirm, we no longer have any rolling periods :) That all went away when we moved over to our new network :)

I'm glad you find it funny when Hulu is buffering every 30 seconds. Hulu must not be a real time service that is never shaped nor throttled or affected by guys abusing their lines... Crowley with his sob story gets 1TB and I can't stream a tv episode on Hulu on my 10mb line. Yep, sounds about right...thanks again AH
 
AfriMan / AfriGuy,

I was so impressed last night, as my browsing speeds etc returned to near-normal levels for almost the first time in 4 weeks. However, this morning at 00:42AM:

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 11 ms 10 ms 10 ms 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1]
3 67 ms 66 ms 68 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178.5]
4 66 ms * 66 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 65 ms * 64 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 54 ms 54 ms 72 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
7 54 ms 53 ms 54 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
8 66 ms 92 ms 65 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Note especially the timeouts on hops 4 and 5. And the rather above average latency on hops 3, 6, 7 and 8. Same bottlenecks on international traceroutes.

At the time of doing this traceroute, local browsing was very slow and international browsing almost non-existent. As in, bloody horrible pre-dialup telegraph speeds.

EDIT: This is on a Home Uncapped 4mbps service. No shaping active at the time, according to the Client Zone (not that shaping would affect browsing anyway though).

What irks me the most is that I got disconnected from my remote desktop to my workstation at the office, and I can't reconnect (and when I do, it's too slow to get any work done). Problem isn't on the office end, as they run on MWeb Business and a colleague confirmed that the connection is up and stable that side.
 
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