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In the end I managed to find a hole in their throttling setup so I could get semi-decent speeds out of them and managed 350GB in September and October.
@AfriMan / Guy / Girl
I'll be moving house in about 2 weeks time. I know now that I can pause my ADSL account for up to 6 months to get back up and running once I've settled in.
However, my line is managed through Afrihost. I have taken a look in Clientzone at the options there and I would just like to know exactly which steps to take.
I'll need to get my line back to Telkom, have them install my line at new place asap and then move the line back to AH afterwards. However I do not want to have any downtime between now and when I move (not sure if I can cancel the line now or if I should wait).
Please guide me through the necessary steps and advise on when cancellation/line moving should be done.
Thanks
Sunday night:
4mbps line, 10GB data done for the month = 50% shaping
Monday morning:
4mbps line, 16GB data done for the month = 0% shaping
Could you please explain the thought process behind that, a tad ridiculous and if the prices don't drop to match other ISP's then I think I'm going to move. A bit sick of the shaping for low usage at the moment...
Go to ClientZone and cancel the Line product. You'll get three options - Cancel Line, Transfer to Telkom and Relocate Line. The Relocate line also just moves your line back to Telkom, but you can specify a date which you'd prefer for that to happen![]()
Shaping is not implemented based on your individual usage - as in a punitive measure. We shape only when demand warrants shaping to match our available capacity. We then start shaping clients based on their usage pattern profile - so that we can shape as few clients as possible to achieve the maximum effect.
AfriMan said:So someone who moves 10GB's in a day, will be classified as more aggressive that someone who moved 10GB in a week (presuming they are connected and moving data for the entire period) and therfore shaping the more aggressive user first will bring demand down faster than shaping the second user. However - if demand is high enough, both users could be shaped.
Shaping is not implemented based on your individual usage - as in a punitive measure. We shape only when demand warrants shaping to match our available capacity. We then start shaping clients based on their usage pattern profile - so that we can shape as few clients as possible to achieve the maximum effect.
So, here's a question for you: Anyone on uncapped in Jo'burg currently shaped less severely than what has become the daytime normal 18.8% Download/ 6.25% P2P? If yes, I think you and I need to have a talk over how your system classifies my account...
It blows me away how people have not yet read or realized that SHAPING IS NOT BOUND TO YOUR USAGE!!!!!!!!!!
It's bound to the load on the network and secondly on your usage! C'mon people! It is possible to have used 0GB for the month and still be shaped if the load on the network is high enough.
So someone who moves 10GB's in a day, will be classified as more aggressive that someone who moved 10GB in a week (presuming they are connected and moving data for the entire period) and therfore shaping the more aggressive user first will bring demand down faster than shaping the second user. However - if demand is high enough, both users could be shaped.
It blows me away how people have not yet read or realized that SHAPING IS NOT BOUND TO YOUR USAGE!!!!!!!!!!
It's bound to the load on the network and secondly on your usage! C'mon people! It is possible to have used 0GB for the month and still be shaped if the load on the network is high enough.
I see it says it can take up to 5 business days to move back to Telkom. Should I cancel the line a bit earlier than the actual move?
But you said:
Which implies that the person who downloads more aggressively is penalised doesn't it?
So, here's a question for you: Anyone on uncapped in Jo'burg currently shaped less severely than what has become the daytime normal 18.8% Download/ 6.25% P2P? If yes, I think you and I need to have a talk over how your system classifies my account...
I thought that too till AfriMan said this:
Which how I read it, indicates if you are an aggressive user more shaping is applied to you more than someone who doesn't download as much.
Like I said, when the demand is high enough - then we have to shape more users. If that still does not bring demand to acceptable levels (acceptable meaning that which does not induce any latency on the network) then we may have to shape as many users on the network (and potentially all of them) to the absolute maximum to ensure that we can provide the best overall experience to everyone from Capped & Business to Uncapped.
Lol +1. Upgraded one account to business uncapped and it seems better. Losing packets of data though for some reason since...
That's not what I asked.
You shouldn't be experiencing packet loss or latency (which generally go together). Have you seen this on an MTR test?
Please drop me a PM![]()
Maybe you should drop me a PM and ask in more detail - I'm pretty I answered your question there![]()