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Question of the Day: What is your non-negotiable item, device, or app for international travel?
Afrihost Uncapped ADSL Feedback (Pt2)
- Thread starter bwana
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We decide whether or not to shape based on capacity. So if we have enough capacity to meet demand - we don't shape. If demand is higher, then we shape.
Who we shape is designed to affect the least possible number of clients to the least extent. So we start with the most aggressive usages based on their usage patterns - not necessarily on their totals. So if two people both use 100GB, but one person moved that in 30 hours while the other did so over 100 hours, the latter will be less likely to be shaped or possibly shaped to a lighter extent than the former. The idea is that the more aggressive users will reclaim more capacity than shaping less aggressive users. However, the more demand exceeds available resources, the more users must be shaped in order to balance the network. If demand is incredibly high, we may conceivable shape all Uncapped users on the network to the maximum to preserve latency and realtime performance across the network.
vicv
Expert Member
It shouldn't make a difference, but it really depends on whether you are running any other services at the time. Uncapped accounts have a QoS component to ensure best performance while capped accounts do not.
This could also be ore apparent if there are any throughput or latency issues on your line. Remember that Telkom start their upgrades today, so depending on where on their schedule your area sits, they could be doing all kinds of stuff in and around your area. I'm seeing a lot of reports of sync rates dropping unexpectedly, especially on on 10Mbps lines. One of my colleaugues on a 4Mbps line went from 4Mbps to 2Mbps to 500kbps in the space of a week or so.
We'd need to do some further troubleshooting to see what could be responsible for the poor performance
I'll check my sync rates on both accounts tonight. No other services were running while streaming.
Thanks
At least you know how to answer a question properly unlike some other users on this thread who think snotty remarks are great feedback!
I too detest le snotty remark
Remember that Axxess is part of Afrihost - so we know all about it
I can promise that we have some awesome stuff on the rise - I just can't say much more right now. We'll always make sure that we're at the top of everyone's wish list
Remember that Axxess is part of Afrihost - so we know all about it
I can promise that we have some awesome stuff on the rise - I just can't say much more right now. We'll always make sure that we're at the top of everyone's wish list
What would be awesome is if I could go onto the 10mb business package at the 4mb's price, or even better, less than 4mb's price!!
does that 100gb or whatever it is include all data whether upload, download, p2p , usenet, etc ?
btw I have had about 36 gb of data this month and most of it i got through buying turbo . So why am i punished
for buying turbo ? .
This system is problematic because i have no idea when my service will resume.
I think shaping is always going to be a reality of Uncapped. We need to ensure that we offer a balanced experience to our clients. We also want to make sure we don't get into a situation like what you're mentioning - which will mean a generally poor experience on the network for Uncapped users. We'll need to do some tweaking and optimising to make sure we give the maximum bandwidth possible to Uncapped users while also ensuring that we don't ever tarnish the experience of Business and Uncapped users.
Bandwidth consumption includes download or upload - regardless of whether you were shaped or unshaped (e.g. Turbocharged). Basically this your "profile" on our system - which we feel gives us an accurate idea of which user are pushing the most bandwidth in real time. Using 30 day rolling windows might give an indication of when shaping may be removed, but many will bypass this by using a backup account and then aggressively use bandwidth when the shaping is removed. We'd definitely prefer not to go back to rolling windows - as we've been down that road. In my personal opinion, it's more complicated becuase it gives no indication of what the network is capable of giving. In other words, why should you be shaped if you don't need to be - and that's our goal. To give you a less shaped or unshaped experience for as long as we possibly can. We believe that as more people move away from torrents and downloads towards streaming (which we're already seeing as a significant trend) this type of shaping will be a much greater benefit to the old systems
hence my statement that all data is considered bad - with the addition 'if you want it fast' .
I don't consider it fair practice to include all data, you should only count p2p and on top of that exclude
what your customer rightfully paid for in turbo minutes .
So i sit here , on day 11 of the month - with no service from afrihost , and no idea when it will resume . And also no idea of what you consider reasonable usage .
Sorry that you feel this way, however up and downloads are needed to be counted as data on any network - whether is be on an IPC or a home LAN.
Are you shaped at the moment? Or are you seeing line issues here too?
there is no line issue here - i am on turbo at the moment .
maybe i am not making myself clear here - you are using non p2p traffic as a means to punish p2p traffic.
On top of that you are using paid for turbo p2p to punish p2p traffic .
And on top of that you are providing no guidelines for p2p use - i.e. no reasonable use policy that is clearly
spelt out in terms of GB and hours or whatever else is relevant to make it transparent .
And on top of that you have no predictions at all as to when this will improve .
Shaping can't be seen as a punishment on any network. It's needed to keep our network running smoothly. Without this, latency and throughput would be seriously affected in a very negative way.
P2P and downloads are also shaped when the network is busy to allow for realtime services to be untouched. You need to remember that P2P is a very resource intensive protocol on any network - and if monitored correctly it can bring the biggest networks to its knees.
We don't want to implement rolling windows or a system where you reach xGB and get shaped - AfriMan has covered all of this already
vicv
Expert Member
Shaping can't be seen as a punishment on any network. It's needed to keep our network running smoothly. Without this, latency and throughput would be seriously affected in a very negative way.
P2P and downloads are also shaped when the network is busy to allow for realtime services to be untouched. You need to remember that P2P is a very resource intensive protocol on any network - and if monitored correctly it can bring the biggest networks to its knees.
We don't want to implement rolling windows or a system where you reach xGB and get shaped - AfriMan has covered all of this already
i never mentioned rolling windows , you and afriman do .
shaping as implemented by afrihost for the last 11 months was not punishment .
shaping as done by afrihost in the last almost 2 weeks is nothing but punishment .
Just to confirm, we haven't changed any shaping policies on our end - we have however seen an increase in demand on the network which means we've had to see more shaping. We know this is far from ideal though, we don't like it just as much as you do.
More capacity is on the way which should see an ease in some shaping.
i've read this long ago - there is nothing tangible in this that i can use to predict how to use p2p
I think you're looking for exact numbers to see when/ how and how heavily you'll be shaped.
We can't tell this because of the way our shaping is setup. When our network isn't busy we don't want to shape our clients - then P2P will run at whatever package speed you have.
This is a far better model as opposed to shaping P2P based on a per GB model where you reach xGB and you're shaped, regardless of the overall network availability.
Orihalcon
Expert Member
It's pretty simple - there are no thresholds as the thresholds are calculated dynamically on an hourly, 30min or whatever timed basis on how much and who to apply shaping too dependent on the current network demand.
I don't see the confusion here?
what i am saying is also very simple - this system does not work for me .
i must spend time now researching alternatives - bad, bad , bad
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