Afrihost Uncapped ADSL Feedback (Pt2)

[froot]

Make sure you're not paying for the device with that link in the ClientZone. All the free ones are gone. (See Image.)

View attachment 66053

I got my invoice

- Pre-order of Mobile Two Package with Free Mi-Fi Device
- Standard/Micro Breakable SIM
- Huawei E5331 Mobile Wi-Fi

 

[Emile613]

Yeah its strange I ordered before they announced the next 4000, even my invoice only shows R 145

 

[Mike2408]

Looks like I successfully pre-ordered my MiFi device:

Afrigents, please confirm?

 

[iMcJaz]

I can't find the device in clientzone? Where is it?

 

[froot]

I can't find the device in clientzone? Where is it?

Go to myBandwidth, right at the bottom, and then click on "here".

Please click here to manage your mobile account via our new ClientZone

 

[Mike2408]

Same here, all I see is the mobile data section.

 

[AfriGuy]

The orders will all be confirmed soon guys, along with an email notification.
Our servers are still fairly busy - so we're processing things as fast as we can.

 

[iMcJaz]

Go to myBandwidth, right at the bottom, and then click on "here".

Yes!!! It has appeared

 

[DTBA]

afriman I had bought that R19 protection plan, it was a accident. The rush had me spamming the click button.. Can this be removed ?

 

[Zertop]

The orders will all be confirmed soon guys, along with an email notification.
Our servers are still fairly busy - so we're processing things as fast as we can.

Afriguy - you are... amazing.

 

[Mike2408]

Go to myBandwidth, right at the bottom, and then click on "here".

I get this error when I click on "here"

 

[froot]

afriman I had bought that R19 protection plan, it was a accident. The rush had me spamming the click button.. Can this be removed ?

Hahahaha.
Bwahahahahaha!

Oh wait. I did that too
Submitted a support ticket to ask, but it's no rush in finding out. Worst case scenario we can probably cancel it next month.

 

[Zertop]

Hey Afriman

I know the orders are being processed - but I was wondering if I by any chance clicked the buy device for R897 (I didn't notice when I ordered, actually I don't think it was there) - will my device still be free? As I am part of the next 4000...

I havnt yet received a invoice, that is why i'm asking..

Zertop

P.S. This is what I call customer service!

 

[Mike2408]

This is seriously awesome! Thanks Afrihost! I'm smiling from (h)earto(h)ear

 

[DTBA]

Hahahaha.
Bwahahahahaha!

Oh wait. I did that too
Submitted a support ticket to ask, but it's no rush in finding out. Worst case scenario we can probably cancel it next month.

whahah **** happends

 

[AfriGuy]

Hey Afriman

I know the orders are being processed - but I was wondering if I by any chance clicked the buy device for R897 (I didn't notice when I ordered, actually I don't think it was there) - will my device still be free? As I am part of the next 4000...

I havnt yet received a invoice, that is why i'm asking..

Zertop

P.S. This is what I call customer service!

It may just be a bug, but we'll confirm things soon.
Drop me a PM in the mean time, the billing may just need a few minutes to process and update

 

[froot]

It may just be a bug, but we'll confirm things soon.
Drop me a PM in the mean time, the billing may just need a few minutes to process and update

Got my invoice after 20 minutes. Ended up paying my bill via CC and it immediately updated the device's status to paid.

 

[blunt]

and AH never ceases to amaze, got my device. you guys really know how to deal with whiney south african techies

 

[DTBA]

I would just like to say thank you afrihost for this awmse deal and for the extra 4000 modems they gave away !! that's a lot of money

 

[Zertop]

and AH never ceases to amaze, got my device. you guys really know how to deal with whiney south african techies

I was one of those whiny South African's earlier. But I've got to admit - Afrihost, you really know how to treat your clients well. Well done!

Give my thanks to the entire team!