Afrihost Uncapped ADSL Feedback (Pt2)

[Shamus]

You're not being asked for an exact answer; you're being asked whether Afrihost has the honest intention of working towards restoring experience to, and maintaining it at, what it was a week or two ago. That's all, really...

+1

 

[Grubscrew]

This is set to improve as soon as the network demand drops.
Remember that shaping doesn't look at account specific usage but rather our overall network performance. Realtime services are also not affected -J

I think you need to ask for some ID for people logging in to the internet, there is clearly too many school kids watching bieber videos on youtube ruining it for everybody.

 

[BaronZA]

This is set to improve as soon as the network demand drops.
Remember that shaping doesn't look at account specific usage but rather our overall network performance. Realtime services are also not affected -J

Shaping should totally look at individuals, and shape accordingly. It's mass punishment because some people download 24/7 :/ That's lame. If only Article 33 of The Fourth Geneva Convention applied here!!

But there should be some kind of bracket for shaping, not "Looks like someone screwed you guys, SHAPED TO THE GROUND!!:twisted:"

 

[AfriGuy]

http://i.imgur.com/7iYBi18.jpg

Reset router 4 days ago when I moved it to another room, doesn't seem to have dropped since then?

Also, Netflix seems to be crawling along at my shaped % speeds. Isn't streaming video supposed to be prioritised?

DSLAM drops can also cause a new IP to be released.
Drop me a PM, I'll take a look at some auth logs for you from my end

Onto Netflix, it is indeed a streaming service - and we do our best to get it to priority. We can't unfortunately officially support this in the same breath as YouTube/ Vimeo due to it's current country restrictions.

 

[AfriGuy]

Shaping should totally look at individuals, and shape accordingly. It's mass punishment because some people download 24/7 :/ That's lame. If only Article 33 of The Fourth Geneva Convention applied here!!

But there should be some kind of bracket for shaping, not "Looks like someone screwed you guys, SHAPED TO THE GROUND!!:twisted:"

Some ISP's do shape based on usage, we feel that this is much fairer approach. We don't want to be in a situation where a client reaches xGB and suddenly they're shaped - that kind of defeats the purpose of Uncapped.

When the network sees normal demand some regions hardly see shaping while others do. It's all done on a very dynamic level.

 

[LegionECX]

I have been shaped now by AH for about 3 days solid. Guess higher than usual contention ratios means a better ROI?

DL - 25%
P2P - 6.25%

 

[Lord Nikon6]

I'm getting a lovely 50kbps on an ntp download. And no shaping seems to be applied. Summat wrong or is it just part of my current problem with my download speed?

 

[Grubscrew]

Some ISP's do shape based on usage, we feel that this is much fairer approach. We don't want to be in a situation where a client reaches xGB and suddenly they're shaped - that kind of defeats the purpose of Uncapped.

When the network sees normal demand some regions hardly see shaping while others do. It's all done on a very dynamic level.

Maybe it is time to look at the bigger picture, maybe in times like this you need to cut off the rural subscribers like cape town and prioritise Gauteng users. No use in shaping me so that some person can watch how to make lentil soup in cape town.

 

[Lord Nikon6]

Some ISP's do shape based on usage, we feel that this is much fairer approach. We don't want to be in a situation where a client reaches xGB and suddenly they're shaped - that kind of defeats the purpose of Uncapped.

When the network sees normal demand some regions hardly see shaping while others do. It's all done on a very dynamic level.

I agree that it is more fair this way, but I think the statement is contradictory. ANY form of shaping defeats the purpose of uncapped....But we all have accepted that by now, unless you have the disposable funds for one of them unshaped ones

 

[Orihalcon]

I for one don't know what exactly is going on with the shaping etc...

All I do know is that for the first time since getting dsl with Afri I can watch twitch at this time in HD with zero...zip...ziltch..nada stuttering.

: :thumbup: much love Afri!

Awesomeness deluxe!

 

[pouroverguy]

Maybe it is time to look at the bigger picture, maybe in times like this you need to cut off the rural subscribers like cape town and prioritise Gauteng users. No use in shaping me so that some person can watch how to make lentil soup in cape town.

So basically you're saying that Gauteng is more important then Cape Town? That's just ridiculous. And you guys have more IPC capacity then us

 

[Lord Nikon6]

So basically you're saying that Gauteng is more important then Cape Town? That's just ridiculous. And you guys have more IPC capacity then us

well clearly the IPC capacity is not helping us much. Gauteng is not more important than Cape Town...Cape town is just more patient

 

[LegionECX]

I cant even play BF3 on PSN anymore, keeps loosing connection with EA, and yes, have reset router, even tried another router with new settings, no other data streams runnning either. Guess it`s not a "real time" service...

25% dl
6.25% p2p

Maybe if i get:

an "uncapped" shaped account for midnight-morning/after hours use
a business uncapped account for morning to evening use
and a capped 100gb account for evening to midnight use

I will be ok?

 

[Lord Nikon6]

I cant even play BF3 on PSN anymore, keeps loosing connection with EA, and yes, have reset router, even tried another router with new settings, no other data streams runnning either. Guess it`s not a "real time" service...

25% dl
6.25% p2p

Maybe if i get:

an "uncapped" shaped account for midnight-morning/after hours use
a business uncapped account for morning to evening use
and a capped 100gb account for evening to midnight use

I will be ok?

 

[BaronZA]

Some ISP's do shape based on usage, we feel that this is much fairer approach. We don't want to be in a situation where a client reaches xGB and suddenly they're shaped - that kind of defeats the purpose of Uncapped.

When the network sees normal demand some regions hardly see shaping while others do. It's all done on a very dynamic level.

Dynamically I'm paying for some high-usage-user bandwidth usages now, and my torrents are totaling at a steady 10kb/s on a 4meg line. That's not really "fair" as it were. By definition, shaping more for someone that uses more, is exactly what "fair" would mean?

That's 2% p2p of my line. where in the past, shaping never dropped me below 100kb/s on a averagely heavy shaping day.

 

[Grubscrew]

So basically you're saying that Gauteng is more important then Cape Town? That's just ridiculous. And you guys have more IPC capacity then us

Clearly we don't have enough and need more, and considering that you have a mountain I think it is fair that we cut your internet.

 

[Sinbad]

Dynamically I'm paying for some high-usage-user bandwidth usages now, and my torrents are totaling at a steady 10kb/s on a 4meg line. That's not really "fair" as it were. By definition, shaping more for someone that uses more, is exactly what "fair" would mean?

That's 2% p2p of my line. where in the past, shaping never dropped me below 100kb/s on a averagely heavy shaping day.

Thing is bandwidth is an instantaneous resource. An isp can't accumulate it during low usage periods. So instantaneous shaping is actually the best way to manage load on the network. If people use available bandwidth wisely by scheduling downloads for off peak periods why should they be penalized more than peak time users?

 

[cryptic1]

Ok here's my 2cents, like me everyone gets home around the same time everyday fires up the pc and modem so automatically there's a drain on the network. Rather schedule your dloads for a later time or use the turbocharge feature.

I managed 26gigs on Tuesday with no hassle or the need to use turbocharge. Afrihost is awesome, just find legal ways to achieve the best from your connection

 

[BaronZA]

My problem is hardly only the torrent shaping. I only bring up how severely they're shaped this last week compared to almost a whole year now.
I've been happy with Afrihost for almost a year now. Never had an issue.
Shape my torrents, I care not. To a point though.
But overall my Steam/Gog downloads were shaped/or slowed (for all your legal arguments), my streaming was down to 360 quality max, my gaming pings are high and erratically spiking. It's not simply about the torrent shaping for me if you read my earlier posts since this whole slow down started.

TL;DR
The current experience in the last week is DRASTICALLY down from the last 10 months.

Last thing;
What brought me here firstly was actually just my gaming ping, and GOG game download. Then my line got worse.

 

[Grubscrew]

Ok here's my 2cents, like me everyone gets home around the same time everyday fires up the pc and modem so automatically there's a drain on the network. Rather schedule your dloads for a later time or use the turbocharge feature.

I managed 26gigs on Tuesday with no hassle or the need to use turbocharge. Afrihost is awesome, just find legal ways to achieve the best from your connection

See I knew that Durban guys are more enlightened than Cape Town people. Here we have a great soul that offers to cut his usage when Gauteng guys want to use the internet. If a capetownians weren't so selfish we wouldn't have this problem at all.