Afrihost Uncapped ADSL Feedback (Pt2)

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thomascmyk said:
I also struggled with youtube last night. Was buffering quite hecticly on my 10 mbps bundle.

Downloads earlier that night was flying though. So not sure what happend later.

Btw. My girlfriend tried to download a private video she has access to on vimeo for two days now and after hours its only on like 0.2%. Any idea why this is?
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From my own tests the network was running fine in the North (was watching Key & Peele on YouTube - laughed my head off). From what I could see the South was not under strain so services should have been perfect. Did you notice a general throughput issue around that time?
 
Orihalcon said:
See my PM to you. Got it confirmed that Telkom WILL rate limit the Dslam if they feel that some congestion will be picked up. That way the latencies will remain low. So no...there is not congestion on the dslam...but the threat of congestion is causing their rate limiting to kick in to keep congestion from happening. Quartering my speed.



Hi Fudzy. Been down that road my friend. OpenWeb Gold, Afri capped, Telkom Ti, Mweb. All the same. It's a rate limit being applied by the router at the dslam.
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I must be honest - I really did not know they could do this. I have seen them drop sync rates across the board to relieve backhaul congestion - but never actually throttle at the DSLAM. This is very concerning :(
 
@Afriman

While I do realise that the demand in the north have been specifically high and therefor the most focus would and should be given to stabilize that region, how much IPC is being allocated extra to the all the regions?

Or if that is a bit too a specific a question - which I understand if you cannot answer - can you perhaps then just confirm if all IPCs will get a boost?
 
Orihalcon said:
@Afriman

While I do realise that the demand in the north have been specifically high and therefor the most focus would and should be given to stabilize that region, how much IPC is being allocated extra to the all the regions?

Or if that is a bit too a specific a question - which I understand if you cannot answer - can you perhaps then just confirm if all IPCs will get a boost?
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The upgrades are planned nationally, so each region will get additional capacity in line with the client base for that region :)
 
AfriMan said:
The upgrades are planned nationally, so each region will get additional capacity in line with the client base for that region :)
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Anything for December? Really not in the mood to go on a ISP hunt that can satisfy my streaming and download needs. Wish I could do the 4mbps business deal, but yeah I only download something in very rare cases if netflix or hulu does not have it.
 
saa044 said:
Anything for December? Really not in the mood to go on a ISP hunt that can satisfy my streaming and download needs. Wish I could do the 4mbps business deal, but yeah I only download something in very rare cases if netflix or hulu does not have it.
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I don't have an official ETA at the moment but indications are that new upgrades should come online before December. Remember that for us December is a pretty quiet time on the network, so even if upgrades did not happen, network traffic would die down and we would probably have a much better experience anyway. But if all goes according to plan, we'll make sure it is one way or another :)
 
AfriMan said:
I don't have an official ETA at the moment but indications are that new upgrades should come online before December. Remember that for us December is a pretty quiet time on the network, so even if upgrades did not happen, network traffic would die down and we would probably have a much better experience anyway. But if all goes according to plan, we'll make sure it is one way or another :)
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But if congestion is the issue then it's going to need Telkom to do the upgrades surely? I thought they weren't working over December?
 
AfriMan said:
From my own tests the network was running fine in the North (was watching Key & Peele on YouTube - laughed my head off). From what I could see the South was not under strain so services should have been perfect. Did you notice a general throughput issue around that time?
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Not really no, besides for the private video on vimeo not downloading at all which is beyond frustrating! And youtube buffering. My torrents a bit earlier that evening (two small torrents under 200 mb each and one large 3gig torrent) was done in less than an hour.

So I am unsure why youtube was struggling (no torrents/downloads running) and why the other video downloading directly from vimeo would fail constantly (timeouts, downloads for hours and only gets to about 0.2%)

Other than that my line has been flying.
 
Fudzy said:
But if congestion is the issue then it's going to need Telkom to do the upgrades surely? I thought they weren't working over December?
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Yes, if there is congestion on your DSLAM, then nothing we do on the IPC will really make a difference. We believe Telkom are improving backhaul from DSLAMs - though I'm not sure how extensively this is being done.

Telkom have a network freeze from mid-December until early Jan so no changes are made during that period :(
 
AfriMan said:
The upgrades are planned nationally, so each region will get additional capacity in line with the client base for that region :)
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any progress on a business case for a 4th and or 5th region - there is a metro down the road which could do with some love and I believe you have a sister company on Cape Rd ...

or are you guys getting a dog and some carrier pigeons for now?
;)
 
thomascmyk said:
Not really no, besides for the private video on vimeo not downloading at all which is beyond frustrating! And youtube buffering. My torrents a bit earlier that evening (two small torrents under 200 mb each and one large 3gig torrent) was done in less than an hour.

So I am unsure why youtube was struggling (no torrents/downloads running) and why the other video downloading directly from vimeo would fail constantly (timeouts, downloads for hours and only gets to about 0.2%)

Other than that my line has been flying.
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Strange. It may be that the YouTube video was not cached locally - I've seen this happen sometimes.

No idea on Vimeo though. We're you able to stream other Vimeo content as normal?
 
Paul Hjul said:
any progress on a business case for a 4th and or 5th region - there is a metro down the road which could do with some love and I believe you have a sister company on Cape Rd ...

or are you guys getting a dog and some carrier pigeons for now?
;)
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Did someone say PE IPC? I could have sworn I heard someone say that :)
 
Didnt check other Vimeo content.
It wasnt just one youtube video though, every single one I watched hey... everything from HK army paintball vids to mythbusters.

Not too fazed but it was slightly annoying.

AfriMan said:
Strange. It may be that the YouTube video was not cached locally - I've seen this happen sometimes.

No idea on Vimeo though. We're you able to stream other Vimeo content as normal?
Click to expand...
 
thomascmyk said:
Didnt check other Vimeo content.
It wasnt just one youtube video though, every single one I watched hey... everything from HK army paintball vids to mythbusters.

Not too fazed but it was slightly annoying.
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Please test again and if you're battling try running a trace route to the vids that are struggling. We can see how they're being routed - maybe that's where the issue lies :(
 
AfriMan said:
Please test again and if you're battling try running a trace route to the vids that are struggling. We can see how they're being routed - maybe that's where the issue lies :(
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Just out of interest, how would you do that? Assuming that the video is probably being streamed from a different location than the website (if it's like Youtube that is)
 
Fudzy said:
Just out of interest, how would you do that? Assuming that the video is probably being streamed from a different location than the website (if it's like Youtube that is)
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Yeah, you can only really trace to the domain - so it's very difficult to trace where it comes from. I wish youtube would give more info about where the content is actually streaming from.

I think one of our clients found a way to do this recently, but not sure how he did it :(
 
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