Afrihost Uncapped ADSL Feedback (Pt2)

Status
Not open for further replies.
I don't understand that for 5 weeks everyone has been complaining (incl me) but like typical South Africans most do nothing about it. While I still think that Afrihost is one of the best ISPs with probably the best support, you guys are paying money for something that is definitely sub par (think Fong Kong). I moved to another isp about 2 weeks ago where my Netflix and Hulu stream in HD all day and my p2p flies during the specified times. Happiness.
 
SL1v3R said:
I don't understand that for 5 weeks everyone has been complaining (incl me) but like typical South Africans most do nothing about it. While I still think that Afrihost is one of the best ISPs with probably the best support, you guys are paying money for something that is definitely sub par (think Fong Kong). I moved to another isp about 2 weeks ago where my Netflix and Hulu stream in HD all day and my p2p flies during the specified times. Happiness.
Click to expand...
do tell me who you went to and do they also manage your telkom line ? i am keen for an alternative .
 
emcy said:
do tell me who you went to and do they also manage your telkom line ? i am keen for an alternative .
Click to expand...

I moved to Cybersmart following another forum member's recommendation. The capped accounts are really good linked to the supersize option (1000gb after hours) otherwise I'm currently on the smart business uncapped. I will say tho that the support is not that great but after you get everything going then it's smooth sailing. Ps. My line is with Telkom and you need to give Cybersmart a calendar month's notice if you want to move. Prices are good.
 
SL1v3R said:
I moved to Cybersmart following another forum member's recommendation. The capped accounts are really good linked to the supersize option (1000gb after hours) otherwise I'm currently on the smart business uncapped. I will say tho that the support is not that great but after you get everything going then it's smooth sailing. Ps. My line is with Telkom and you need to give Cybersmart a calendar month's notice if you want to move. Prices are good.
Click to expand...

thanks for the feedback .
 
emcy said:
my account is shaped hence the poor response . the question why am i shaped and you not .
I have questioned afrihost on their policy and dont get a clear answer.
Click to expand...

We have tried to answer all the queries regarding how it all works. Please let me know what parts are still unclear to you. We shape according to usage patterns - not usage totals. But we only shape in the first place according to demand - which determines how much shaping is necessary to match available resources on the network.
 
saa044 said:
Currently no shaping here in Pretoria, things are looking up. :)
Click to expand...

We're seeing much better performance in general in the North at the moment. There is still some shaping - even today - but much, much better than we've seen previously. At present little to no shaping in the East or the South - which is awesome :)
 
AfriMan said:
We're seeing much better performance in general in the North at the moment. There is still some shaping - even today - but much, much better than we've seen previously. At present little to no shaping in the East or the South - which is awesome :)
Click to expand...

Okay that about the South?
 
AfriMan said:
Pretty much everyone should be unshaped in the South right now except for the very heaviest users :)
Click to expand...

not me , still capped. i have managed to get 50 mb , yes mb p2p today . I got better in 1994 with dial up .
What erks me is that the data i have got this month has been via turbo that i had to pay for and then that is added presumably to |the total so I am called a large user .
I am tired of not knowing where I stand - of just having my service effectively cancelled with no notification having the helpful suggestion that i should just pay more - my doing that - and then still no service .
 
AfriMan said:
We have tried to answer all the queries regarding how it all works. Please let me know what parts are still unclear to you. We shape according to usage patterns - not usage totals. But we only shape in the first place according to demand - which determines how much shaping is necessary to match available resources on the network.
Click to expand...

what is a usage pattern ?
 
Afripeople, I'm considering a move from uncapped to capped, but before I do that I want to review my data usage for the entire history of the connection. Is there any way I can get the total usage per month without manually requesting data logs per month one at a time off the Clientzone?

And if I do go ahead with the move, is the transition seamless at the specified time of activation? Don't want any surprises with double billing or no service, though you guys have always been good about that kind of thing.
 
Can anyone shed some light on this traceroute to a local server. Why on earth am I getting 1000ms plus?

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.2.1
2 126 ms 12 ms 11 ms 105-236-3-193-esr-lo.mtnbusiness.co.za [105.236.
3.193]
3 31 ms 89 ms 228 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 438 ms 735 ms 588 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 909 ms 1159 ms 1356 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 1651 ms 1260 ms 1327 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 1368 ms 956 ms 897 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 1064 ms 1104 ms 1070 ms postfix.wipronet.co.za [196.22.161.133]
9 1151 ms 1445 ms 1291 ms tengig0-0-0-3.vic-p-1.mweb.co.za [197.80.7.1]
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X