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Question of the Day: Are you keeping your Prime subscription?
Afrihost Uncapped ADSL Feedback (Pt2)
- Thread starter bwana
- Start date
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You know, one can only blame your exchange, Telkom line, your pc, send me a tacert, reset your router, re create your port, the old people next door and the milk man, "o" I missed ... promises on PM's , so far... the prove people is on service delivery, I am afraid your excuses is running thin now, the old rule applies FIFO!! I take it Gian is fully aware of this?
Did International, JHB and CTP speedtests, all three gave a crap result.
Nothing wrong here - I dunno
Tested it within 2 minute on the capped account and got full speed - so I hope it wasnt overloaded for the 20 seconds I did that test :/
Will probably call telkom again and ask for a port reset, maybe they just messed up my line when upgrading it today.
Yep forget that one, the speedtest is wrong, must get my facts straight
thomascmyk
Well-Known Member
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Thomas>tracert afrihost.co.za
Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms READYSHARE [192.168.0.1]
2 6 ms 6 ms 6 ms 105-236-5-129-esr-lo.mtnbusiness.co.za [105.236.
5.129]
3 9 ms 8 ms 8 ms 41.181.201.94
4 8 ms 8 ms 8 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 9 ms 9 ms 8 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 9 ms 9 ms 9 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 33 ms 36 ms 33 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
8 31 ms 30 ms 29 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
9 33 ms 32 ms 33 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.12]
10 35 ms 32 ms 32 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
11 32 ms 32 ms 33 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
12 30 ms 30 ms 30 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
C:\Users\Thomas>
Tinuva
The Magician
On Axxess 10Mbps uncapped, is this normal?
Tracerts done one after the other, seems like packet loss on international there.
Code:
C:\Users\Tinuva>tracert www.facebook.com
Tracing route to star.c10r.facebook.com [31.13.72.1]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms router [10.0.0.1]
2 8 ms 7 ms 7 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 9 ms 13 ms 8 ms 41.181.201.94
4 26 ms 23 ms 20 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 16 ms 14 ms 12 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 196 ms 190 ms 165 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 197 ms 197 ms 197 ms edge-star-shv-03-lhr2.facebook.com [31.13.72.1]
Trace complete.
C:\Users\Tinuva>tracert www.facebook.com
Tracing route to star.c10r.facebook.com [31.13.72.1]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router [10.0.0.1]
2 7 ms 7 ms 7 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 9 ms 9 ms 9 ms 41.181.201.94
4 9 ms 9 ms 9 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 9 ms 9 ms 9 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 153 ms * 153 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]
7 153 ms 183 ms 197 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
8 * * * Request timed out.
9 161 ms 165 ms 165 ms po126.msw01.03.lhr2.tfbnw.net [31.13.30.243]
10 197 ms 197 ms 197 ms edge-star-shv-03-lhr2.facebook.com [31.13.72.1]
Trace complete.Tracerts done one after the other, seems like packet loss on international there.
Hi All,
Anyone in the Plumstead/Wynberg area in CPT getting slow speeds lately. I can't figure this one out...
I can normally download from Youtube at full speed on a 10meg line, but the past 3 or 4 nights its been crazy slow.
I am not shaped:
Account Overview
Account Status: Account Active
Shaping Policy: No Shaping Applied
Traceroutes to Youtube look fantastic...
C:\Users\Chris-home>tracert www.youtube.com
Tracing route to youtube-ui.l.google.com [74.125.233.34]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms dsldevice.wl2500 [192.168.0.1]
2 6 ms 6 ms 8 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 8 ms 8 ms 7 ms 41.181.201.94
4 7 ms 7 ms 7 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 9 ms 8 ms 9 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 8 ms 9 ms 8 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 * 62 ms 30 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
8 31 ms 31 ms 29 ms 41.181.139.109
9 33 ms 31 ms 76 ms 72.14.194.74
10 30 ms 31 ms 31 ms 64.233.174.21
11 * 31 ms 30 ms jnb01s01-in-f2.1e100.net [74.125.233.34]
Trace complete.
However my download have been tricking along at under 100KBps.
There's absolutly nothing else downloading at the same time.
This one has got me, can't figure it out.
Anyone in the Plumstead/Wynberg area in CPT getting slow speeds lately. I can't figure this one out...
I can normally download from Youtube at full speed on a 10meg line, but the past 3 or 4 nights its been crazy slow.
I am not shaped:
Account Overview
Account Status: Account Active
Shaping Policy: No Shaping Applied
Traceroutes to Youtube look fantastic...
C:\Users\Chris-home>tracert www.youtube.com
Tracing route to youtube-ui.l.google.com [74.125.233.34]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms dsldevice.wl2500 [192.168.0.1]
2 6 ms 6 ms 8 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9.65]
3 8 ms 8 ms 7 ms 41.181.201.94
4 7 ms 7 ms 7 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 9 ms 8 ms 9 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 8 ms 9 ms 8 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 * 62 ms 30 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
8 31 ms 31 ms 29 ms 41.181.139.109
9 33 ms 31 ms 76 ms 72.14.194.74
10 30 ms 31 ms 31 ms 64.233.174.21
11 * 31 ms 30 ms jnb01s01-in-f2.1e100.net [74.125.233.34]
Trace complete.
However my download have been tricking along at under 100KBps.
There's absolutly nothing else downloading at the same time.
This one has got me, can't figure it out.
In the same boat (bergvliet area). Seems that streaming is throttled (however much they deny it) cause downloads and torrents will go full speed but youtube/twitch sorry for you.
Hey Afriman, Okay so i did choose the relocate option, it said it can take up to 5 days. Now will my current adsl line stop working or is it just moving back to telkom and then i can phone them and arrange for it to be moved? I checked in my new apartment and there is a line there but i don't think it is active at the moment. Would really suck to pay for a months line rental and adsl and not be able to use it at all 
We definitely not throttling services at all. And we don't touch real time services with shaping on any of our Uncapped products.
At any rate there is very little shaping going on in the Cape right now - so I don't believe this is a shaping issue. But we'll need to investigate further to be sure.
Can you drop me a PM? Just to be sure - did ClientZone confirm that you were unshaped at the time?
Hey Afriman, Okay so i did choose the relocate option, it said it can take up to 5 days. Now will my current adsl line stop working or is it just moving back to telkom and then i can phone them and arrange for it to be moved? I checked in my new apartment and there is a line there but i don't think it is active at the moment. Would really suck to pay for a months line rental and adsl and not be able to use it at all
All that relocate does is send the line back to Telkom. The difference between that and the Move Back to Telkom option is that with this option you can request a specific date for the line to move back - if you're moving mid-month. Otherwise it just moves back at the end of the month by default.
No shaping applied - uncapped account not downloading at full speed?
UNCAPPED ACCOUNT:
Local Download:
International Download:
Local Speedtest
International Speedtest
Local Tracert:
International Tracert:
CAPPED ACCOUNT:
Local Download
International Download
Local Speedtest
International Speedtest
Local Tracert
International Tracert
I am getting the same thing with Afrihost Uncapped...
Last night my speed tests were 1 Mbps
I bought a capped account from Webafrica to test and got full speeds.
I have no shaping on the account.
Afrihost please explain what's going on??
Last edited:
IziWhatNow
Expert Member
- Joined
- Jul 22, 2010
- Messages
- 2,276
- Reaction score
- 22
ADSL Router Results (Telkom Exchange to Your Location)
Current Downstream Sync: 1024kbs
SNR: 18.5dB
Attenuation: 15.3dB
DSLAM Results (Your Location to Telkom Exchange)
Current Downstream Sync: 507kbps
SNR: 25.3dB
Attenuation: 36.0dB
Why is the Current Downstream Sync only 507kbps? I have a 1mbs business bundle - line is with AH
Current Downstream Sync: 1024kbs
SNR: 18.5dB
Attenuation: 15.3dB
DSLAM Results (Your Location to Telkom Exchange)
Current Downstream Sync: 507kbps
SNR: 25.3dB
Attenuation: 36.0dB
Why is the Current Downstream Sync only 507kbps? I have a 1mbs business bundle - line is with AH
Reaper1242
Well-Known Member
- Joined
- Jan 1, 2009
- Messages
- 455
- Reaction score
- 45
We're now officially 2/3rds of the way through November. Rapidly approaching December, the situation isn't improving despite talk of increased capacity. I'm pretty sure that whatever state we're in on 1 December will be the state we stay in until 14 January since sweet b*gger all happens over December.
The reality is that the situation has been well below optimal for months now. What started as an anomaly has become the norm. I think it's time that the Afripeople started giving us tangible information and ETA's and not vague "I hope it wills". I really don't think it's too much to ask for customers who have been super humanly patient.
I also think it's time for Gian to step up and start coming up with concrete solutions.
The reality is that the situation has been well below optimal for months now. What started as an anomaly has become the norm. I think it's time that the Afripeople started giving us tangible information and ETA's and not vague "I hope it wills". I really don't think it's too much to ask for customers who have been super humanly patient.
I also think it's time for Gian to step up and start coming up with concrete solutions.
IziWhatNow
Expert Member
- Joined
- Jul 22, 2010
- Messages
- 2,276
- Reaction score
- 22
If no ETA's are given before the 25th (last day to cancel), I'll give AH an extra 200gb per month capacity because I'll be at a different ISP from December.
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