Afrihost Uncapped ADSL Feedback (Pt2)

Status
Not open for further replies.
Hi AFri*.

Right now on Afrihost uncappoed 4mb - speedtest showing 1.8mbps. Very jittery. Up and down. Downloads average out to 200kB/s.

Switch to capped - NO PROBLEMS.

Tracert on both accounts are fine. No shaping applied on my account. What is up with your uncapped account that it glitches like this from time to time?

I do hope this issue is on your radar and that your technical team is looking at it.
 
Orihalcon said:
Hi AFri*.

Right now on Afrihost uncappoed 4mb - speedtest showing 1.8mbps. Very jittery. Up and down. Downloads average out to 200kB/s.

Switch to capped - NO PROBLEMS.

Tracert on both accounts are fine. No shaping applied on my account. What is up with your uncapped account that it glitches like this from time to time?

I do hope this issue is on your radar and that your technical team is looking at it.
Click to expand...

[-]I'll check my connection now[/-]

Edit: Yup - same issue again
 
Orihalcon said:
Hi AFri*.

Right now on Afrihost uncappoed 4mb - speedtest showing 1.8mbps. Very jittery. Up and down. Downloads average out to 200kB/s.

Switch to capped - NO PROBLEMS.

Tracert on both accounts are fine. No shaping applied on my account. What is up with your uncapped account that it glitches like this from time to time?

I do hope this issue is on your radar and that your technical team is looking at it.
Click to expand...

Same issue here. 10Mb uncapped. My router actually re-negotiates every couple of minutes on uncapped. Almost unusable. :(

Capped has no problems - full line speed. :mad:
 
Well I think it is pretty clear there is an overarching issue here. Different areas, different exchanges and different accounts all suffer the same problem.

Afri* please have your guys look into this :D
 
Orihalcon said:
Well I think it is pretty clear there is an overarching issue here. Different areas, different exchanges and different accounts all suffer the same problem.

Afri* please have your guys look into this :D
Click to expand...

I'm on 4mb uncapped. It's now 22h41, my account still shows 18% download shaping. In Midrand area. What gives Afri*? Speedtest just run - speed at 0.7mbps.... Seriously??
 
Orihalcon said:
Well I think it is pretty clear there is an overarching issue here. Different areas, different exchanges and different accounts all suffer the same problem.

Afri* please have your guys look into this :D
Click to expand...

It appears to have resolved itself now. Running at full speed again.

My speeds weren't very bad though, about 30kb/s below average.
 
I need some help, I cannot access secure websites like internet banking with Afrihost account works fine with other ISP accounts.
The webpage times out. Tried other browsers and it happens on all of them. Any idea as to why I am experiancing this problem only with Afrihost?
 
I am really annoyed at the Afridudes at the moment. Conveniently skipping my posts and not replying. MY LINE WAS UPGRADED AND I WANT TO BE ON THE NEW PRICING MODEL!!! How do I change my billing method. I would rather pay you myself..
 
Dazzla said:
I need some help, I cannot access secure websites like internet banking with Afrihost account works fine with other ISP accounts.
The webpage times out. Tried other browsers and it happens on all of them. Any idea as to why I am experiancing this problem only with Afrihost?
Click to expand...

I'm testing with standard bank's secure site and not seeing this issue. Very odd indeed. Are you doing anything slightly differently - like using different DNS?
 
Type RSA said:
I am really annoyed at the Afridudes at the moment. Conveniently skipping my posts and not replying. MY LINE WAS UPGRADED AND I WANT TO BE ON THE NEW PRICING MODEL!!! How do I change my billing method. I would rather pay you myself..
Click to expand...

I don't think we're skipping your posts at all, we're trying to answer everyone on the forum as quickly as we can.

You can make the change in ClientZone at anytime, just downgrade back to the speed you were on. If you can't do that yet, you might need to wait for the email from us to give you the options - should be during this month :)
 
oliverwww said:
Last night and already this morning 18%/6% :(
Click to expand...

Sorry that we're shaping so much - we really wish we could open up a little more, but we should see things ease off as holidays start and business start slowing down. We're already seeing evenings getting unshaped faster in the North :)
 
deathburst said:
What is the thottle limit for the 4mb uncapped per month?
Click to expand...

There are no throttle limits or thresholds. We dynamically review demand on the network and shape to the absolute minimum (from the heaviest to lightest users) to match demand to available capacity.

We don't throttle - we only shape non-realtime services like torrents
 
l_abc_l said:
I'm on 4mb uncapped. It's now 22h41, my account still shows 18% download shaping. In Midrand area. What gives Afri*? Speedtest just run - speed at 0.7mbps.... Seriously??
Click to expand...

We're sorry that shaping is still quite harsh. We're hoping this will improve over the December holidays - but also once Telkom delivers the rest of our ordered capacity.

One concern, even with shaping in place, your realtime services should have full line speed - meaning speedtests should reports as full.

Does your speedtest go back to full if you switch to a FREE GB account?
 
Hi Afriman - sent you a PM dude :)
And also thanks to all the Afri's for their help on these forums. :)
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X