GreatD7007
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It's scary how quiet this thread has become. In this case, no news (read: complaints) is always good news
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Afrihost Uncapped ADSL Feedback (Pt2)
- Thread starter bwana
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It's scary how quiet this thread has become. In this case, no news (read: complaints) is always good news
Ssssshhh - don't poke the sleeping bear
grim
Expert Member
aaaand back to 20KB/s on 10Mb trying to download a doc from Microsoft's site.
Ssssshhh - don't poke the sleeping bear
Don't you just love irony :/
Awesome! Just seeing the positive comments here is thanks enough
You guys got quite a bit of stick at the end of last year, but I'm glad I stuck through it.
Funny, I have no shapping today. And I am doing P2P download during a week day for the first time since I signed up for this account. Afriman, does this mean that you have bought more capacity? is it going to be like this for a whille?
GreatD7007
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Jhb has got the new capacity
Really??? Now we just waiting for DBN IPC capacity upgrades
F
Fudzy
Guest
Jhb has got the new capacity
Source?
GreatD7007
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Yes please enlighten us Zertop
grim
Expert Member
Hectic
Executive Member
So I have jumped ship from TI to Afrihost.
My uncapped account:
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Capped account:
[/URL][/IMG]
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The same discrepancy on the international side?
Why am I getting 1 Mbps less on uncapped?
My uncapped account:
Capped account:
The same discrepancy on the international side?
Why am I getting 1 Mbps less on uncapped?
Last edited:
Well they may have new capacity, however, we are located in Craighall Park and the service has been abysmal for the last 2-3 weeks, and we run a Guest House business that needs internet and Afrihost are supposed to manage the telkom line.......or so they say...... We have spent numerous hours trying to get through and have done so many tracert and speed tests it is ridiculous. Personally we would not recommend their service to anyone.
The ping tests are about 2400 on average and a speed of about 0.4mbs DL and the same for UL.
The worst thing is they say they will sort it out and nothing happens. Plus when you try and get hold of them it is " you are number 20 in line and it will take about 30 min before you get a representative" and when you do get hold of them, they ask for you to do another Tracert and speed test.
Come on guys....get your act together ... you are worse than Telkom. To resolve the Afrihost bad service we are now having to use Telkom 3g.
The last time we tried to talk to them, at 13:45 , and asked to speak to a supervisor, we got put on hold and that was that. They have our phone number and do not even bother to get back to us.
The last ticket number is VYG-965-78498
The ping tests are about 2400 on average and a speed of about 0.4mbs DL and the same for UL.
The worst thing is they say they will sort it out and nothing happens. Plus when you try and get hold of them it is " you are number 20 in line and it will take about 30 min before you get a representative" and when you do get hold of them, they ask for you to do another Tracert and speed test.
Come on guys....get your act together ... you are worse than Telkom. To resolve the Afrihost bad service we are now having to use Telkom 3g.
The last time we tried to talk to them, at 13:45 , and asked to speak to a supervisor, we got put on hold and that was that. They have our phone number and do not even bother to get back to us.
The last ticket number is VYG-965-78498
I replied to your PM on this.
There is no response from the exchange or requests just time out, so this is definitely a Telkom problem on the exchange itself. We've already logged a fault but I would be very surprised if Telkom don't know about it already from their monitoring reports
So I have jumped ship from TI to Afrihost.
My uncapped account:
[/URL][/IMG]
Capped account:
[/URL][/IMG]
[/URL][/IMG]
The same discrepancy on the international side?
Why am I getting 1 Mbps less on uncapped?
You would generally never get full speed on an international throughput because of the additional latency. It will also vary according to traffic etc.
Is this on a 4Mbps line?
I replied to your PM on this.
There is no response from the exchange or requests just time out, so this is definitely a Telkom problem on the exchange itself. We've already logged a fault but I would be very surprised if Telkom don't know about it already from their monitoring reports
When I had ADSDL directly with Telkom, it was easy to get hold of Telkom and resolve, but Afrihost is supposed to be "now managing the ADSL line", and it seems like that nothing is being managed.
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