Afrihost Uncapped ADSL Feedback (Pt3)

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Quick question...is steam downloads shaped as well?

I don't know myself...but if this is the case then I might have to part ways with you Afrihost. I've only now installed steam and I've got about 80gb odd to download in installs...

Can anyone here verify the above for me?
 
Everything is slow. Everything is shaped to death...except the accounts department. The system takes your money right on time, everytime.

Orihalcon said:
Quick question...is steam downloads shaped as well?

I don't know myself...but if this is the case then I might have to part ways with you Afrihost. I've only now installed steam and I've got about 80gb odd to download in installs...

Can anyone here verify the above for me?
Click to expand...
 
Other than Twitch.tv streaming being pretty poor during peak hours, this package is pretty awesome. Pings aren't as good as Telkom, but it's far more consistent, and downloads fly. Only problem now is that I am shaped at 12.5%/6.25%. How exactly does that work? Am I shaped down 12.5%/6.25% or does that mean I only get that speed of the line? What are the thresholds for data on 10mbps?
 
giggity said:
Other than Twitch.tv streaming being pretty poor during peak hours, this package is pretty awesome. Pings aren't as good as Telkom, but it's far more consistent, and downloads fly. Only problem now is that I am shaped at 12.5%/6.25%. How exactly does that work? Am I shaped down 12.5%/6.25% or does that mean I only get that speed of the line? What are the thresholds for data on 10mbps?
Click to expand...

There are apparently no thresholds. It is just a set shaping that Afrihost have implemented for all home uncapped accounts from 07:30 until 22:00 (closer 0:00 most of the time). The 12.5% means that you will only get 12.5% of your line speed. The max you can get with a 10 meg account is 125kbps, or 62.5kbps on a p2p program (like torrents or nntp) while shaped.

Afrihost have stressed that real time services aren't affected by the shaping. The real services are browsing and streaming youtube. You can get full line speed on that. Anything else will be shaped. Unfortunately, youtube isn't running so well on the home uncapped accounts at the moment.
 
ainsin said:
There are apparently no thresholds. It is just a set shaping that Afrihost have implemented for all home uncapped accounts from 07:30 until 22:00 (closer 0:00 most of the time). The 12.5% means that you will only get 12.5% of your line speed. The max you can get with a 10 meg account is 1250kbps, or 625kbps on a p2p program (like torrents or nntp) while shaped.

Afrihost have stressed that real time services aren't affected by the shaping. The real services are browsing and streaming youtube. You can get full line speed on that. Anything else will be shaped. Unfortunately, youtube isn't running so well on the home uncapped accounts at the moment.
Click to expand...

FIFY.
 
Adoxographist said:
Just browsing seems to have gotten slow.
Click to expand...

Have you run our network test app or run any diagnostics yet?

My monitors are showing that our network is running at optimal level in the North and South and latency is currently good. I'll need to see if what you're seeing is different to this :(
 
Orihalcon said:
Quick question...is steam downloads shaped as well?

I don't know myself...but if this is the case then I might have to part ways with you Afrihost. I've only now installed steam and I've got about 80gb odd to download in installs...

Can anyone here verify the above for me?
Click to expand...

Steam downloads should be shaped as a non-realtime service.

Remember that you can either turbocharge to pull your downloads down faster, or also schedule them to run overnight when downloading is optimal on Uncapped.
 
giggity said:
Other than Twitch.tv streaming being pretty poor during peak hours, this package is pretty awesome. Pings aren't as good as Telkom, but it's far more consistent, and downloads fly. Only problem now is that I am shaped at 12.5%/6.25%. How exactly does that work? Am I shaped down 12.5%/6.25% or does that mean I only get that speed of the line? What are the thresholds for data on 10mbps?
Click to expand...

That is the percentage of your line available for those shaped services.

Remember that you can always use Turbocharge to bypass shaping when you'd like and you also get 300 Free minutes (or 5 1 hour sessions) per month to do so. You can then purchase more turbocharge time in increments of R29.
 
VScheepers said:
Everything is slow. Everything is shaped to death...except the accounts department. The system takes your money right on time, everytime.
Click to expand...

If everything is slow, I'll need to see some diagnostics here like the output from our Network Test App. Will help me see what could be happening :(
 
ainsin said:
There are apparently no thresholds. It is just a set shaping that Afrihost have implemented for all home uncapped accounts from 07:30 until 22:00 (closer 0:00 most of the time). The 12.5% means that you will only get 12.5% of your line speed. The max you can get with a 10 meg account is 125kbps, or 62.5kbps on a p2p program (like torrents or nntp) while shaped.

Afrihost have stressed that real time services aren't affected by the shaping. The real services are browsing and streaming youtube. You can get full line speed on that. Anything else will be shaped. Unfortunately, youtube isn't running so well on the home uncapped accounts at the moment.
Click to expand...

YouTube should be working well, especially for locally cached content. My own tests show that YouTube was pretty good up to 720p on 4Mbps, and full HD on 10Mbps.

Which links are you looking at?
 
AfriMan said:
Steam downloads should be shaped as a non-realtime service.

Remember that you can either turbocharge to pull your downloads down faster, or also schedule them to run overnight when downloading is optimal on Uncapped.
Click to expand...

Turbo charges only last for an hour...and given PERFECT line and server conditions would equate to 1.4BG - 1.5GB being pulled down. Further assume that there is zero shaping from 22:00 till 07:00 (which is not the case at most you get maybe an hour or 3) which would give you another 13GB potentially.

So for me in this example to get all my games downloaded...would take me a week in PERFECT conditions. Given the reality it will take most likely closer to 2 weeks or more...

This to me is not acceptable. I can understand downloads etc etc etc being shaped to hell and gone and I GLADLY accept that...but game downloads? Which is a reason to get uncapped? No...

I'll see how the downloads go and reassess my ISP from next month. I've never needed to download from steam before and I'm generally happy with the uncapped performance even given the problems - but my needs it seems with gaming downloads won't be met. I also don't see why I'd need business or have to buy a lot of turbo charges (extra expense) for this...

Nothing against you Afriman or Afrihost! I understand this is the nature of the beast...but given the level of satisfaction I had last year this time...and where it's gone till now... :(

Ah well.
 
Orihalcon said:
Turbo charges only last for an hour...and given PERFECT line and server conditions would equate to 1.4BG - 1.5GB being pulled down. Further assume that there is zero shaping from 22:00 till 07:00 (which is not the case at most you get maybe an hour or 3) which would give you another 13GB potentially.

So for me in this example to get all my games downloaded...would take me a week in PERFECT conditions. Given the reality it will take most likely closer to 2 weeks or more...

This to me is not acceptable. I can understand downloads etc etc etc being shaped to hell and gone and I GLADLY accept that...but game downloads? Which is a reason to get uncapped? No...

I'll see how the downloads go and reassess my ISP from next month. I've never needed to download from steam before and I'm generally happy with the uncapped performance even given the problems - but my needs it seems with gaming downloads won't be met. I also don't see why I'd need business or have to buy a lot of turbo charges (extra expense) for this...

Nothing against you Afriman or Afrihost! I understand this is the nature of the beast...but given the level of satisfaction I had last year this time...and where it's gone till now... :(

Ah well.
Click to expand...

For us the nature of the downloads aren't the issue. It's really about serving the demand and delivering the best value for the price. Unshaping game downloads across the board is going to represent a big impact to overall demand, especially during peak if downloads are running constantly while people are at work, etc. We'd much rather have that kind of download activity run after hours when the network is quiet, at least for Uncapped which is generally the biggest consumer of bandwidth.
 
Orihalcon said:
Quick question...is steam downloads shaped as well?

I don't know myself...but if this is the case then I might have to part ways with you Afrihost. I've only now installed steam and I've got about 80gb odd to download in installs...

Can anyone here verify the above for me?
Click to expand...

I'm afraid they are, Steam is classified under downloads :(
 
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