Supreme Element
Active Member
Attached is screen shot using the free WebAfrica 2gig account. This proves problem is at Afrihost. The Afrihost tech seems to think otherwise.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: What is your primary source of drinking water?
Afrihost Uncapped ADSL Feedback (Pt3)
- Thread starter bwana
- Start date
- Status
Orihalcon
Expert Member
Problem IS on Afrihost.
Multiple users in different parts of country on all packages...everyone is complaining.
I bet they spin same PR rubbish of 'isolated' cases warra warra.
Theory is that demand is outstripping capacity completely in evenings and as a result all users are being rate limited to keep latency low.
Not cool!
Multiple users in different parts of country on all packages...everyone is complaining.
I bet they spin same PR rubbish of 'isolated' cases warra warra.
Theory is that demand is outstripping capacity completely in evenings and as a result all users are being rate limited to keep latency low.
Not cool!
AthenianOwl
Executive Member
- Joined
- Feb 9, 2009
- Messages
- 8,897
- Reaction score
- 4
Nope, I'm experiencing slow speeds on my WA Business Uncapped account. Video streaming is impossible. P2P is dead. Only web browsing is ok but slow. It's due to the fact that almost everybody in SOUTH ****ING AFRICA IS DOWNLOADING iOS8 right ****ing now. **** them and their ****ing ****ty Apple products.
I was asked to test my own uncapped account again to see if the problem still persists. It does.
Code:C:\Windows\system32>tracert google.com Tracing route to google.com [74.125.233.6] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 7 ms 7 ms 7 ms 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1] 4 8 ms 10 ms 9 ms 41.181.221.254 5 8 ms 8 ms 8 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 6 8 ms 8 ms 8 ms compj-cpt-1.mtnns.net [196.44.18.2] 7 10 ms 10 ms 10 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134] 8 31 ms 31 ms 30 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69] 9 29 ms 30 ms 31 ms 41.181.139.109 10 40 ms 39 ms 38 ms 72.14.194.74 11 32 ms 31 ms 31 ms 72.14.237.239 12 31 ms 32 ms 32 ms jnb01s07-in-f6.1e100.net [74.125.233.6] Trace complete. C:\Windows\system32>tracert youtube.com Tracing route to youtube.com [74.125.233.14] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 8 ms 7 ms 7 ms 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1] 4 9 ms 8 ms 8 ms 41.181.51.182 5 8 ms 7 ms 7 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 6 27 ms 8 ms 8 ms compj-cpt-1.mtnns.net [196.44.18.2] 7 9 ms 9 ms 9 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134] 8 33 ms 30 ms 30 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69] 9 30 ms 31 ms 29 ms 41.181.139.109 10 32 ms 31 ms 34 ms 72.14.194.74 11 31 ms 30 ms 31 ms 72.14.237.239 12 35 ms 33 ms 32 ms jnb01s07-in-f14.1e100.net [74.125.233.14] Trace complete. C:\Windows\system32>tracert bbc.co.uk Tracing route to bbc.co.uk [212.58.246.103] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192.168.0.1 2 * * * Request timed out. 3 7 ms 7 ms 7 ms 105-236-5-1-esr-lo.mtnbusiness.co.za [105.236.5.1] 4 8 ms 9 ms 9 ms 41.181.201.94 5 149 ms 152 ms 166 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28] 6 8 ms 8 ms 8 ms unc-cpt-1.mtnns.net [196.44.18.8] 7 10 ms 9 ms 8 ms 196.44.31.106 8 152 ms 151 ms 152 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221] 9 152 ms 151 ms 153 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83] 10 152 ms 156 ms 151 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103] 11 * * * Request timed out. 12 154 ms 153 ms 153 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93] 13 154 ms 153 ms 154 ms 132.185.255.165 14 153 ms 153 ms 154 ms fmt-vip132.cwwtf.bbc.co.uk [212.58.246.103] Trace complete. C:\Windows\system32>PAUSE Press any key to continue . . .
That is a clearly imposed rate limit. Starts great for 5 seconds, then get's shaped, throttled, limited or whatever to 260kB/s. *sigh*
Back to the alternative account I was given till this is sorted. What I don't understand is that if the alternative account I was given is identical to the one I have - so I was told - then what possible explanation is there for this behavior? There is clearly something wrong with my account.
It does sound like there was an issue with your previous account if you're using the same kind of account (i.e. Uncapped) and getting different results. Perhaps the best thing will be to can your old account and create a new username and account for you, while we figure out what ruleset could be causing the issue
Remember it is IOS 8 day , so your internet will probably be slow
We did see some sustained high usage, especially in the South. But I think this update was thankfully not as big as previous. But I think we'll have to watch over the next few days as people get notifications to run the update, and as Apps start pushing out updates for iOS8.
We've been reporting slow throughput issues here and on our network status for the South from approximately 7pm to around 10pm. This due to a trend of high demand during that period. We're rolling out a software update to our network management systems to manage traffic more efficiently to bring demand in line in that period and we expect throughput. The software should start taking effect in the next day or so, if it has not already. We can then monitor and see if this has the desired effect (and will also improve performance on all networks, not just the South).
I don't think we've said that throughput in the South is isolated at all. I've posted a few times that we acknowledge the issue on our side.
While it does relate to capacity and demand, it's completely untrue that we are rate limiting accounts to keep latency low. The demand we're is not sufficient to affect latency, in terms of contention, but high enough that throughput is diminished intermittently in some cases. While contention can sometime have a similar experience to throttling or rate limiting, this is definitely not the case here.
I can't speak for other networks, but I think iOS8 was always going to make a splash of some kind.
I see now that the updates also dropped the U2 album on your device, so hopefully there isn't a whole lot more unexpected data usage in the update
Supreme Element
Active Member
Hi Afriman. My Speed gets bad from as early as 4pm. It will good to inform the support staff of the problem in the south as they are under the impression it's line faults.
Turbocharge is not working or something. Trying to download archeage and its capped at 90KB/s, i activate turbocharge no change, i switch to capped and bam up to 400KB/s. 2 hours of turbocharge wasted, looks like it doesn't work anyway.
Last edited:
Vrotappel
Bulls fan
Once again I have been shaped the whole night. You need to get your **** right AH. You are now not providing the service I pay for. Pathetic!
werntastic
Active Member
Had exactly the same issue,used turbocharge for absolutely no difference in speed. And then they dare charge you for it?!
It could be that due to the contention yesterday we could give you the extra throughput for your download.
Drop me a PM and I'll give you back the Turbocharge you lost
The team are aware of the problems in the South, but we must always troubleshoot effectively to make sure we diagnose correctly. If we simply blame the network, we might not find out that it could be a faulty line or misconfigured router. We should always try to see if there is something that can be fixed before dismissing the issue as a problem with the network.
That's pretty awful. Although a lot of clients experience slow throughput, you should still have been able to authenticate and get some service.
Can you PM me so I can check this out for you?
We definitely did unshape, though demand remained high when natural shaping kicked in, so you may not have been shaped as quickly as previously.
- Status