Afrihost Uncapped ADSL Feedback (Pt3)

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Total Account Data: 1.12 TB
Data Used: 1.09 TB

#DataSteal is coming to an end :(

Just a question though

1) Have you moved all your clients over the the new network

2) Generally speaking, ping to EU, same or better than old?
 
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Total Account Data: 1.12 TB
Data Used: 1.09 TB

#DataSteal is coming to an end :(

Just a question though

1) Have you moved all your clients over the the new network

2) Generally speaking, ping to EU, same or better than old?

Nicely done! :)

1.) Yes we have effectively moved over our entire DSL Clientbase. :)

2.) Ping to EU has fluctuated a little due to some peering links which we had to adjust - but this has been sorted out and is currently stable! :) How is it testing on your side?
 
@Afrihost, I upgraded my package from 2MB standard uncapped to 8MB standard uncapped. Apparently this has taken effect, as my line and data both say 8MB in my ClientZone, as can be seen here: http://postimg.org/image/dwuemp60j/.

My router seems to be syncing at the correct speed: http://puu.sh/l91tF/fc315373b1.png.

And yet my Speedtest.net results are still the same as they were on 2MB, as can be seen here: http://www.speedtest.net/my-result/4803340845.

Please let me know what is going on. I'm happy to give my details to anyone who can assist.
 
@Afrihost, I upgraded my package from 2MB standard uncapped to 8MB standard uncapped. Apparently this has taken effect, as my line and data both say 8MB in my ClientZone, as can be seen here: http://postimg.org/image/dwuemp60j/.

My router seems to be syncing at the correct speed: http://puu.sh/l91tF/fc315373b1.png.

And yet my Speedtest.net results are still the same as they were on 2MB, as can be seen here: http://www.speedtest.net/my-result/4803340845.

Please let me know what is going on. I'm happy to give my details to anyone who can assist.

Hi Bl1zz4rd! That doesn't sound cool... Drop me a PM with your account details and I'll have a look! :)
 
Hi Bl1zz4rd! That doesn't sound cool... Drop me a PM with your account details and I'll have a look! :)

I found out from an Afrihost live chat recently that the change may only take place at midnight tonight. I'll reassess tomorrow morning and PM if it's still the same as it is now. Thank you :)
 
I found out from an Afrihost live chat recently that the change may only take place at midnight tonight. I'll reassess tomorrow morning and PM if it's still the same as it is now. Thank you :)

Awesome! Drop me a PM if things don't go according to plan... :)
 
Will do. Thank you :)

Would you say my SNR is low, considering how close the exchange is? My attenuation is great, but it's been mentioned numerous times to me that the SNR should be higher. Could that be the cause of slightly lower speeds than expected? Router: http://s13.postimg.org/bywikpayv/ss_2015_11_05_at_10_33_31.png

Looks OK from what I can see, I'll take a look at your PM so the context is a little better. I'll follow up with you from there :)
 
Looks OK from what I can see, I'll take a look at your PM so the context is a little better. I'll follow up with you from there :)

Perfect :) It's not that I'm not enjoying the increased speed after upgrading to 8MB, I just want to make sure that everything's running 100% as it should be.
 
It would be nice if you guys could introduce a 6Meg bundled account. You only have 4Meg and 8Meg accounts. My line only synchronises at 6Megs max. I know the 8Meg account is only R100 more than the 4Meg line. But all these only R50 more R100 more all add up.

Just an idea.

Also your network has been lovely lately. Except for about 20 minutes last night when it was done at about 11. Otherwise it has been really pleasant and stable
 
It would be nice if you guys could introduce a 6Meg bundled account. You only have 4Meg and 8Meg accounts. My line only synchronises at 6Megs max. I know the 8Meg account is only R100 more than the 4Meg line. But all these only R50 more R100 more all add up.

Just an idea.

Also your network has been lovely lately. Except for about 20 minutes last night when it was done at about 11. Otherwise it has been really pleasant and stable

Our Business bundles allow for a 6Mbps bundle, maybe take a look and see if it can work for you :)
I do get you though - we want to try and keep bundles are simple as possible, in between line syncs are always frustrating.
 
@Afriguy - When is Afrihost going to give their Uncapped/Uncapped Business customers some benefits/discounts as the Capped/Mobile customers always benefit just like last week LOL. :)

Fees must fall!!! LOL :)
 
@Afriguy - When is Afrihost going to give their Uncapped/Uncapped Business customers some benefits/discounts as the Capped/Mobile customers always benefit just like last week LOL. :)

Fees must fall!!! LOL :)

We've been rolling out a heap of long overdue changes/ improvements recently - it's just a matter of when for Uncapped and Business clients :)
 
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