For me the sad thing about this as a 10mb uncapped user is the fact that my package is not the same, It was an awesome package to be on up until March this year, as the time I could easily get between 200 - 300 kbps during peak hrs and outside of that ie off peak I would reach 1mps. These days I reach speeds between 10 - 20 kbps peak hrs and only close to midnight I would reach 1mps.
...its as if Afrihost is taking the same stance as Mweb, I was an Mweb client as was many others who are now Afrihost clients and what happened Mweb lost clients because of the shapping... I feel as your client that you are concentrating more on getting out mobile devices and mobile data (which is all great) and as a result due to the "poor speeds" and when I say that I mean "shaping", you are losing clients /going to lose more clients. More and more users are moving to Web Africa and other ISP's of what I heard. You are going to lose your client base... What happened to the Afrihost company I joined which offered great packages and value for money. Lets face it, to be shapped up until before 12(midnight) from 8am the same day on a 10mb account is not attractive, plus to be shaped the same as all users meaning the 2mb account and the 10mb account is being shaped the same yet the difference in cost of the accounts is big. I propose that you relook at packages and shaping, if it means that you need to upgrade your exchanges then do so. Part of Afrihost being so successful was because of the drive you HAD is offering your client base GREAT packages, well its not that GREAT anymore! You claim its pure internet joy! it should now say was pure internet joy!
