Afrihost Uncapped ADSL Feedback (Pt3)

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BigBear said:
Tx.

Shaping Policy: 18.8% Download/ 6.25% P2P

Curious though how does this work ? What does it mean ??
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Those numbers are what the percentage of your line is available for those services.
So

6.25% of your line speed is available for P2P like torrents, usenet etc.
18.8% of your line speed is available for other downloads, like HTTP downloads, drivers, OS updates.
 
@AfriGuy, my line keeps disconnecting (numerous times each day for the past few days). A lot of the time, the internet light on my router is red. Kindly assist with this.
 
Bl1zz4rd said:
@AfriGuy, my line keeps disconnecting (numerous times each day for the past few days). A lot of the time, the internet light on my router is red. Kindly assist with this.
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Let's get this checked out, I should be able to check your connections logs from my end.
Drop me a PM with your DSL username and I can take a look for you :)
 
AfriGuy said:
Those numbers are what the percentage of your line is available for those services.
So

6.25% of your line speed is available for P2P like torrents, usenet etc.
18.8% of your line speed is available for other downloads, like HTTP downloads, drivers, OS updates.
Click to expand...
Are these applied equally to all customers? ie if I currently get shaped to those percentages, is everyone else in my area on uncapped getting shaped the same?
If I get an uncapped 10Mb line instead of a 4Mb line will I get two and a half times the speeds even when throttled? ie a percentage of my line speed.
 
twhitehead said:
Are these applied equally to all customers? ie if I currently get shaped to those percentages, is everyone else in my area on uncapped getting shaped the same?
If I get an uncapped 10Mb line instead of a 4Mb line will I get two and a half times the speeds even when throttled? ie a percentage of my line speed.
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We had a system of different degrees of shaping in place, at the moment we're using a shaped or not shaped system, becuase of the excessive demand. So if you are not shaped, the percentages do not apply. If you are shaped, then everyone is shaped to the same percentages of their line speed (on shaped services, not on amy real time services). So if you have a higher line speed (and matching Uncapped product) then you would in theory get more bandwidth on a shaped service.
 
Afrihost in Durban is disgusting. Prepaid capped 100+ms latency to mweb hosted servers in JHB.
 
alternate said:
Afrihost in Durban is disgusting. Prepaid capped 100+ms latency to mweb hosted servers in JHB.
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We're definitely seeing pretty horrible latency during the day (around midday is peak) but evenings seem to be fine in the EAST. When are you experiencing the high latency?
 
BigBear said:
Received the mail Yesterday.. for Afrigreen

Just worried that once you start the trial you can't easily switch to the old ACC.
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We're not going to lock the old accounts immediately, but we obviously can't leave both accounts active indefinitely either. For the moment, you will be able to switch back if you don't get a good experience but the idea is to use Afrigreen and give us feedback so we can fix any issues you don't get joy with.
 
Account: 4Mbps Home Uncapped.

Area: Durban (East IPC)

Speedtest:
231024649.png
4506718623.png

Tested:
Browsing.
Video Streaming.
HTTP/HTTPS Downloads.
Torrents.
Latency.
Gaming.
Services.

Comments:
Browsing seems quite good. Image heavy sites load fairly quickly. Some use full speed while others not. Overall they load quick enough.
AfriMan would probably remember the whole Chrome QUIC protocol issue and how it affects Google Images with extreme slow speeds. Tried with QUIC on and off. Both gave me full speed when loading a Google image page full of images.

Video Streaming seems to be a mixed bag. Youtube will not always use full speed and thus 720p will buffer. It will randomly drop to sub 2mbit speeds.
Twitch is still very bad to the point of hitting 384kbit speeds and hovering around 600kbit. I tried multiple streams. Vimeo, as usual, does not falter. Full speed all the time. Never drops.

HTTP/HTTPS Downloads seem overall good. This time of day I would be shaped.
-NVIDIA Driver download: ~3600kbit (full speed)
-European Southern Observatory 55MB image: ~2400kbit
-MEGA Cloud service: ~3600kbit (but this has always been even when shaped) *HTTPS
-MS Visual Studio 2013 Community download: ~3600kbit
-K-Lite Codec Pack download: Depends on mirror. 2nd mirror was 3600kbit (based in Croatia)
-Steam download (server: Joburg) ran at 3600kbit.
-Amazon App Store downloads: 3600kbit.
-Google Play Store downloads: 3600kbit.
-Podcast downloads using Android podcast app (dependent on source of podcast): all ran at 3600kbit. (always full speed even when shaped on old account)

Torrents seemed to be working perfectly. I tried 2 torrents with a good amount of seeds. Both ramped up to full speed rather quickly.

Latency as can be seen in the speedtests is still good. I tried some games such as War Thunder & Path of Exile for international and then BF4 for local ping. Contrary to what AfriGuy wrote above, I am actually getting BETTER international ping with a reduction of ~10ms. I will go further under Gaming comment. However BF4 local ping has risen from around ~20ms to ~40ms which is to be expected as said above.

Gaming experience is good especially international. No packet loss and lower ping.
-War Thunder ping to EU is ~214ms, before it was ~224ms and to RU it is 263, before it was ~257ms. One thing to expand on War Thunder. When using the launcher to update, it would take FOREVER when "Preparing download" (basically it's trying to download an index which it then checks and knows what files you need) and then when it does eventually get past that it would then download the update through a mixture of P2P and HTTP. Well with this Afrigreen it ran perfectly. "Preparing download" was as quick as a capped account and the update download was at full speed.
-Path of Exile was quite surprising. Ping to EU is ~199ms, before it was ~215ms. I have never had sub 200ms in POE.
-Battlefield was to be expected as I played on the Telkom Gaming server and got double my usual ping.

Services: This was a special category specifically for Google Maps (Web), Google Earth (Windows client) and Email (Gmail).
-Google Maps (Web) ran flawlessly with full speed, 3600kbit.
-Google Earth (Win. client) was very mixed bag. Map mode was very slow whereas street view was full speed.
-Gmail opens very quickly. No issues at all.

=================
Overall: So far everything runs very well. However I can't stress how important YouTube is. It's my main form of media consumption and it just does not run consistently well and does not utilise the ADSL line fully. Twitch is also not a factor for me any more ever since I started Afrihost as Twitch is just abysmal and always has been on for this ISP.

My concern with this is how much of this performance will actually be in the final product. Is my current performance indicative of what we would expect on the final product? I would assume not. However my performance so far is similar to that of when people used to praise Afrihost back in 2013(?) except for the streaming performance of course.
=================

FINAL: As I continue to use the service should I simply update this post or make new posts as I have issues?
 
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Vorastra said:
-snip

FINAL: As I continue to use the service should I simply update this post or make new posts as I have issues?
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Awesome, awesome AWESOME feedback dude! Thanks so much :D
I think it may be easier to just create a new post, always nice to look at what's working/ what's not compared to a timestamp.

PS. Could you paste the details over on the official testing thread please? http://mybroadband.co.za/vb/showthread.php/712920-Afrihost-POC-Network-Afrigreen-Feedback
 
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