Hey Afriman, your advice is needed.
I am interested in getting the R697 4mb package (all inclusive) as soon as can be done. I have a few questions, but firstly here is my situation:
Line: Telkom 1mb
Data: Mweb 1mb
I can cancel my Mweb today or tomorrow so that I leave them at the end of next month, which would mean the switch to you guys would have to happen in late August. Here are my Q's:
1. How reliable is the IS backbone? I had a bad experience with Openweb standard uncapped and am a little hesitant lest it turns out to be just as bad (poor pings, random websites not loading etc.).
2. I do a lot of gaming to EU and US servers (my priority is EU). Can you do a pingtest to bbc.co.uk on this package for me? I currently get 160ms with Mweb.
3. If you introduce a 2mb package I may go for this instead. How easy is it to downgrade from 4mb all inclusive to 2mb all inclusive?
4. Finally, When and how would I transfer my line to you so as to be in my best interest?
Sorry for the long post but I'm not really sure where to go now that Mweb have revealed their 2mb offering (it's just too expensive to justify when I could pay R30 more for 4mb!).
Cheers