Afrihost Uncapped ADSL Feedback

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Large file test says 2 gig a hour on 6mbs sync using 10mbs uncapped. Not bad I guess.

:edit
No good without pic. Scheduled...

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Sinbad said:
Does your phone line still work? Do you have a pots filter? Try removing it - they go bad sometimes.
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No pots filter, no phone connected (had to connect the phone the see if the line is working). Even tried another router to double check.
Thing is nothing has changed at home, nobody goes near the router but me.
Telkom phone yesterday afternoon to send someone out to "fix the line in my house", but can't think why something would go wrong in my house all of a sudden.
 
Well logged an fault on the Afrihost clientzone about the linespeed issues on the 02/11/2012, all i get is it's been looked into. Logged online with Telkom yesterday afternoon, they called me this am to advise that they will send a tech out as there seems to be issues with the line and sync..
 
Last night at around 22h30 all my downloads (P2P, news server, direct web and even YouTube) were 'shaped' to about 25% of my line speed! Speed test did not indicate any problems.

What are the new business shaping hours?
Have only done 20GB this month on a 1mb line.
 
There was a problem on the network last night apparently...
 
Is this the same problem as last week and over the weekend excluding Sunday were the speeds were flying!
 
RBK_za said:
Is this the same problem as last week and over the weekend excluding Sunday were the speeds were flying!
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The issue is Quality of Service, we are giving the highest priority to browsing, etc and lowest priority to downloads. If there is more competition for bandwidth from browsing, gaming, skype etc. then we can't give downloads as much priority as we'd like. We use every opportunity to give better throughput to downloads wherever we can. If downloads get out of control, latencies seem to go sky high, and then any real time service goes down the tubes!
 
Thanks AfriMan!

I was trying to download a construction magazine off their website last night but was struggling with a slow download speed.
I can understand P2P and news swerves being shaped but a direct download.
I will have to try iTunes and see what happens there.
 
Things are becoming disastrous, anyone looking at Afrihost as an ISP needs to look elsewhere, this coming from someone who has been with them for 4 years.

Its sad, but since the jump to MTN things have deteriorated to the point where Gmail and even Mybb takes forever to open.
 
Speeds are not too bad on my side. Download jumping between 2mbps and 5mbps on my 10mbps line. I've had better days but this is still usable.

Can't complain about browsing at the moment.
 
Just to give everyone an update, we know that for quite a few downloads are not as great as we would all like. We have our team focussed on this, and we're looking at every angle to give more bandwidth to downloads without crashing the network. The problem from the start has been that when downloads go out control and latencies start spiking with increased packet loss. That's when gaming and skyping, even browsing go bananas. We just can't risk that!!

We are trying to find the best way of really tightening the screws on the heavy downloaders and torrent users, and to be more forgiving to the guys only moving small amounts of bandwidth but on the same services. Just remember that it's not about thresholds any more, it's about how we are implementing QoS across the network.
 
remus786 said:
Things are becoming disastrous, anyone looking at Afrihost as an ISP needs to look elsewhere, this coming from someone who has been with them for 4 years.

Its sad, but since the jump to MTN things have deteriorated to the point where Gmail and even Mybb takes forever to open.
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That definitely should not be the case, please PM me so we can resolve this for you :(
 
Afriman IMHO you should go back to thresholds. Throttle people who use excessive bandwidth. Free reign to those who don't.

Granted you couldn't do this straight after the move because you reset all the counters... but surely you now have enough data to implement the rolling windows again?

After all, the reason I went for the 10mb account, despite having a 6mb line, is to gain the higher thresholds allowed to that account...
 
Sinbad said:
Afriman IMHO you should go back to thresholds. Throttle people who use excessive bandwidth. Free reign to those who don't.

Granted you couldn't do this straight after the move because you reset all the counters... but surely you now have enough data to implement the rolling windows again?

After all, the reason I went for the 10mb account, despite having a 6mb line, is to gain the higher thresholds allowed to that account...
Click to expand...

What exactly is excessive ?

Is it watching legit 720p streams ?
Is it downloading a mmo client of 25 gb ?
Is it using steam ?
Is it getting digital msdn discs ?

I'm curious because apart from the linux isos there is other rather good usage of a fast line.
 
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