Afrihost Uncapped ADSL Feedback

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Fcon_Vpro said:
Just before leaving for work, my account was performing much better. Hopefully when I get home things will still be good.
Click to expand...

Depends what time. This morning at about 7am i was getting 4Mbps. Now:

Download Speed: 1497 kbps (187.1 KB/sec transfer rate)

Upload Speed: 566 kbps (70.8 KB/sec transfer rate)

Latency: 127 ms

I guess all office workers everywhere are on facebook
 
Latency is through the roof this morning, but it's the same with my uncapped account.
I am getting 200ms+ on both, but throughput is fine +-3.5mb on both.

So this is something else again.

EDIT: But I am somewhat comforted by the Network fully operational sign :confused:
 
Must admit,getting throttled speeds due to congestion on the network when my usage is below the thresholds is somewhat harrowing:erm:
 
PsyWulf said:
Must admit,getting throttled speeds due to congestion on the network when my usage is below the thresholds is somewhat harrowing:erm:
Click to expand...

Yes, as there are no reported network problems, the only conclusion I can draw is that the service is over subscribed and, as a result, the contention ratios are high, very high.
 
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Latency is also down the drain here....capped account. Logs show it started at between 8AM & 9AM. So once again it looks like their IPC links are oversubscribed. either that or there is an IPC problem.....who knows...frustrating. Since launching their new uncapped accounts their capped service has gone from stable/excellent to erratic, high latency, youtube buffering...etc etc. I would have thought that capped accounts got priority over the uncapped ones :-(

afrihost_latency_200912.jpg
 
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High Impact

Opened: 11:55 Thu, September 20, 2012

We are currently experiencing latency and packet loss on our DSL network the cause is still unknown and our upstream providers are investigating

We apologize for the inconvenience and delays caused and the matter should be rectified shortly

Thank you for your patience and understanding

The Afrihost Team

Tracing route to webafrica.co.za [196.220.58.66]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 6 ms 5 ms 5 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 405 ms 407 ms 409 ms cas2-blm-1.dial-up.net [196.38.72.193]
4 398 ms 402 ms 395 ms 196.35.115.136
5 387 ms 383 ms 378 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
6 367 ms 367 ms 376 ms 168.209.2.130
7 399 ms 400 ms 389 ms 196.25.247.25
8 362 ms 358 ms 364 ms 196.43.25.205
9 399 ms 401 ms 409 ms 196.43.39.78
10 416 ms 376 ms 373 ms wnls-cr1-vl-101.wa.co.za [196.220.59.225]
11 374 ms 378 ms 369 ms wnls-hr2-gi-8-13.wa.co.za [41.185.1.34]
12 424 ms 377 ms 377 ms 196.220.58.66

Trace complete.

Tracing route to afrihost.com [196.38.88.139]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 4 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 417 ms 415 ms 404 ms cas2-blm-1.dial-up.net [196.38.72.193]
4 393 ms 402 ms 403 ms 196.35.115.136
5 440 ms 442 ms 426 ms core2a-ctn-gi0-1.ip.isnet.net [168.209.2.6]
6 440 ms 445 ms 438 ms 168.209.100.213
7 452 ms 447 ms 446 ms 168.209.100.206
8 261 ms 264 ms 262 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
9 261 ms 253 ms 249 ms 196.34.134.105
10 390 ms 396 ms 404 ms gw.aserv.co.za [196.33.227.1]
11 414 ms 426 ms 442 ms www.afrihost.com [196.38.88.139]

Trace complete.
 
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jannier said:
High Impact

Opened: 11:55 Thu, September 20, 2012

We are currently experiencing latency and packet loss on our DSL network the cause is still unknown and our upstream providers are investigating

We apologize for the inconvenience and delays caused and the matter should be rectified shortly

Thank you for your patience and understanding

The Afrihost Team
Click to expand...

Ye I saw that...I still maintain it is congested IPC...maybe Afriman can shed some light...
 
We are still waiting for IS to give us an official report on the slow speed issue. It could be due to IPC issues, or oversubscription on their network. We'll need to get a full report and way forward from them, and I will post as much info as I can.

Whether it is IPC or oversubscription, I am really confident that these will be well catered for once we move because we'll have more IPC, more redundancy and there will also be no other ISP's (except MTN Business) running on the network. It's all looking extremely positive (i.e. light at the end of the tunnel).

Will let you guys know when IS come back with an answer :)
 
Just signed up with Axxess for a 3GB capped account to test the waters.Could not even get 50% of my line speed on usenet and this is on a capped account!!
The IS network is well and truly borked
 
And as expected 5PM comes around and latency slowly plummets back to normal levels...in my eyes sure sign of congestion.
 
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