Afrihost Uncapped ADSL Feedback

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I cancelled my R1 promo uncapped account yesterday, but only because I'm rather going to take the bundled uncapped account. (Saves me a few bucks.). But before I sign up, I also want to know what the shaping policies and percentile limits are.
 
Mike2408 said:
I cancelled my R1 promo uncapped account yesterday, but only because I'm rather going to take the bundled uncapped account. (Saves me a few bucks.). But before I sign up, I also want to know what the shaping policies and percentile limits are.
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+5
 
Well, mine now also says "5% Download Speed", but I'm still getting single-thread speed tests around 6mb/s on a 10mb line - in spite of issues on EASSy - so it's clearly a miscalculation.
 
HapticSimian said:
Well, mine now also says "5% Download Speed", but I'm still getting single-thread speed tests around 6mb/s on a 10mb line - in spite of issues on EASSy - so it's clearly a miscalculation.
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What does the 5% mean? is it that you will only get 5% of your line speed? or 5% less then line speed?
 
nihilist said:
Hi guise!

I'm Afri-curious, and I'm cancelling my MWEB, most certainly today.

I'd like to know, from those who have experience, what is the difference between Home and biz uncapped? I'm happy to pay for Biz but I'd like to know, in detail what those of you who have tried both on the MTNBusiness backbone that Afrihost now use, what's it like?

I'm not a constant leecher, do some nntp, lots of Youtube, need nice latency for ssh and so on.

I'm very anal about Youtube speed, can't stand buffering.

Thanks.
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The difference between Home and Business is Shaping / QoS. Business is never shaped during office hours (guaranteed) and we aim to also not shape after hours (but we may do so to ensure best experience across the network). There is also no QoS applied to Business Uncapped during office hours, so you determine the contention on your own services (on your own line). On Home Uncapped, we have some QoS rules (even when contention and shaping are light or not present). So if you're running a torrent only, you'll get your line speed. If you then open a YouTube video, priority will go to the realtime services, and torrents will slow down for that time. The idea is to give the best possible experience at all times, on all the services :)

Drop me a PM if you need some more info :)
 
AfriMan said:
The difference between Home and Business is Shaping / QoS. Business is never shaped during office hours (guaranteed) and we aim to also not shape after hours (but we may do so to ensure best experience across the network). There is also no QoS applied to Business Uncapped during office hours, so you determine the contention on your own services (on your own line). On Home Uncapped, we have some QoS rules (even when contention and shaping are light or not present). So if you're running a torrent only, you'll get your line speed. If you then open a YouTube video, priority will go to the realtime services, and torrents will slow down for that time. The idea is to give the best possible experience at all times, on all the services :)

Drop me a PM if you need some more info :)
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What does the 5% mean?
 
AfriMan said:
The difference between Home and Business is Shaping / QoS. Business is never shaped during office hours (guaranteed) and we aim to also not shape after hours (but we may do so to ensure best experience across the network). There is also no QoS applied to Business Uncapped during office hours, so you determine the contention on your own services (on your own line). On Home Uncapped, we have some QoS rules (even when contention and shaping are light or not present). So if you're running a torrent only, you'll get your line speed. If you then open a YouTube video, priority will go to the realtime services, and torrents will slow down for that time. The idea is to give the best possible experience at all times, on all the services :)

Drop me a PM if you need some more info :)
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Thanks for the prompt reply, appreciate it.

So is there any daily/weekly/monthly threshold?
ie: Am I going to get throttled/slowed if I do more than X GB a day/week/month?

And if so can you elaborate on thresholds on home/biz accounts?

Thanks again.
 
Mine says 5% and I am getting exactly that on torrents (50kb/s)
 
jeanres said:
What does the 5% mean?
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Screenshot_25_03_2013_11_49.png
So the realtime part (1) shows the speeds you should get on realtime services. This should always be at 100% - as per our shaping policy. Should there ever be a significant outage which requires us to limit access to give the best access across the board, this may show here (this would be "throttling' which we would only ever do in very, very extreme circumstances). The shaping part (2) shows the speeds you might expect on downloads protocols (as a percentage of your full line speed). Remember that this is entirely capacity based so this figure will change from time to time. It's not like a throttle that you are stuck on this value for a fixed period. It just gives an indication of the speeds you can expect at the current point in time.

A few people might be seeing values like 5% or such at the moment, as we're shaping to optimise international traffic while EASSy is being sorted out. We're hopeful that this will come back online pretty soon.
 
nihilist said:
Thanks for the prompt reply, appreciate it.

So is there any daily/weekly/monthly threshold?
ie: Am I going to get throttled/slowed if I do more than X GB a day/week/month?

And if so can you elaborate on thresholds on home/biz accounts?

Thanks again.
Click to expand...

It doesn't work on thresholds as such. We dynamically shape traffic to get the best performance based on the demand for services. Right now we're managing the demand to deliver the best experience while EASSy is down. We always shape as little as we possible can, and we're still doing that as best we can.

Who gets shaped and to what extent is based on a few factors. We look at usage patterns and history, and we estimate which users should be shaped at which levels to get the best overall experience for everyone.
 
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