Afrihost Uncapped ADSL Feedback

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psynapt1k said:
Yup, we all have shaping on downloads now and then, currently there are issues with SEACOM still. Last week I was down to 10% during the day, and sometimes 25% - in the evening shaping is relaxed to 75% and more. During the day one can understand the shaping policy for us "normals" with Home Uncapped products - Business Uncapped gets preference during the day.
As for the realtime services like video streaming, web, etc, they have been absolutely perfect :)
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I do fully agree with you for the real-time services - They are good. I do understand when the cables were down that speeds would be affected. But if you are going to shape during business hours - I do feel 5% (I do see it varies on network and can range from 5% to 75%) of line is a bit too aggressive. Half or 40% (as a constant instead of a line you cannot work with) of your speed would be great :).
 
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hayted said:
I do fully agree with you for the real-time services - They are good. I do understand when the cables were down that speeds would be affected. But if you are going to shape during business hours - I do feel 5% of line is a bit too aggressive. Half or 40% of you speed would be great :)
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5% is way to aggressive. In my case I dont see 10GB per day as being too much.
 
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roadcat said:
My experience on the shaping is it is highly dynamic. I watched it a bit on Saturday and in the space of 2 hours I had 5 different statuses. From 5%, 25, 50, 75 and no shaping :) In 2 hours....

BTW: I wasn't doing any downloading or realtime during this period. Just checking the Afrihost website every 15 minutes or so

Doesn't affect me though as I P2P and torrent maybe once a month. Realtime is perfect including VoIP which I do a lot.
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Same here :)
 
hayted said:
I do fully agree with you for the real-time services - They are good. I do understand when the cables were down that speeds would be affected. But if you are going to shape during business hours - I do feel 5% (I do see it varies on network and can range from 5% to 75%) of line is a bit too aggressive. Half or 40% (as a constant instead of a line you cannot work with) of your speed would be great :).
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Agree :)
 
Wabster said:
I don't know what your guys problem is no shaping on my line even when the monthly usage was as high as 110GB, perhaps you should upgrade your package.

I do agree there is a lack in customer service upon dealing with customer tickets logged and closing them after attempting resolutions without confirmation. This drives me up the walls.

Overall when the authentication services do work their uncapped product is good.

4Mbps Uncapped ADSL
Account Status: Account Active
Shaping Policy: No Shaping Applied
Data Used: 1.37 GB
Average Daily Usage: 703.44 MB
Average Monthly Usage: 46.90 MB
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Huh? How do you get that right? I am at 11Gb for the month and shaped to 5%!!! 2Mbs line a nd package.



.
 
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ok this is fscked, clientzone says 5% on the phone with afrihost, and torrents just shot up to 900KB/s
 
jeanres said:
ok this is fscked, clientzone says 5% on the phone with afrihost, and torrents just shot up to 900KB/s
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Your phone call spooked them. Lol. Well you must make hay while the sun shines ;)
 
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