Afrihost Uncapped ADSL Feedback

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Anyone else experiencing slow speeds in the Cape Town Southern surburbs area?
I am on a 10mb uncapped account. Shaping Policy: 12.5% Download/ 6.25% P2P
Speedtest is 1.2mbs download. Is this right or something is wrong?
 
Shpongle said:
I have only done 6.55 GB this month on my one meg line and have been shaped to 50% for 5 entire days!
Click to expand...

As Afriman seems to be repeating until he turns blue, shaping is tied to the load coming from your region, the demand for bandwidth at any given moment and the manner in which you consume bandwidth.
 
blunt said:
I'm only on 32.5GB this month using my 4MB uncapped and my download shaping is 50% at the moment, yesterday it hit 75% once or twice, would that not suggest that the CPT IPC needs a bit of an upgrade?
Click to expand...

That is why im on the Business ADSL Account no shaping what so ever done already 150 GB this month
 
m.zakariyya.g said:
I did 85gigs on 2mb in CT( strand area) Did most of my gigs on the weekend though. 32 gigs on a 4mb? You should have been allowed at least 125 gigs minimum
Click to expand...

As I've said before, there is no threshold on bandwidth usage that determines shaping, it all capacity driven. If there is capacity, we're happy for everyone to have no shaping. Once there is an increase in demand, we apply shaping policies based on usage patterns and other factors. We try to shape as few clients, to the smallest degree possible, so that general performance is not affected, but due to fact that it's mostly torrents and P2P using the bandwidth, it makes sense that we shape those protocols only.

Also remember that you have 5 FREE Turbocharges per month, so you can always bypass shaping when you need to :)
 
Last edited:
Anyone else having high latency to League of Legends? Ive reported, emailed and PMed but they say it servers not AH even though if I use my Mweb account I get normal latency.
 
Supreme Element said:
Anyone else experiencing slow speeds in the Cape Town Southern surburbs area?
I am on a 10mb uncapped account. Shaping Policy: 12.5% Download/ 6.25% P2P
Speedtest is 1.2mbs download. Is this right or something is wrong?
Click to expand...

I'm in southern Suburbs. 50% Download 6.5% P2P at 22:30 at night...........:sick: Hope this isn't going on forever........
 
AfriMan said:
As I've said before, there is no threshold on bandwidth usage that determines shaping, it all capacity driven. If there is capacity, we're happy for everyone to have no shaping. Once there is an increase in demand, we apply shaping policies based on usage patterns and other factors. We try to shape as few clients, to the smallest degree possible, so that general performance is not affected, but due to fact that it's mostly torrents and P2P using the bandwidth, it makes sense that we shape those protocols only.

Also remember that you have 5 FREE Turbocharges per month, so you can always bypass shaping when you need to :)
Click to expand...

5 FREE Turbocharges per month? How do we get those?
 
Well I'm also having latency issues in the CT area (Uncapped 1meg), since Monday afternoon. I've looked for any known causes but there don't seem to be any. Just hoping it comes right soon, this is pretty much a repeat of a few weeks back. Don't think it's on Afrihost's end, as switching to another ISP did not resolve the issue.
 
Test conducted on 5/15/2013 9:32:55 AM

Download Speed: 563 kbps (70.4 KB/sec transfer rate)
Upload Speed: 433 kbps (54.1 KB/sec transfer rate)
Latency: 339 ms

On 4MB uncapped. Naaaice! Should I ask how this is possible?
 
Nirv said:
Well I'm also having latency issues in the CT area (Uncapped 1meg), since Monday afternoon. I've looked for any known causes but there don't seem to be any. Just hoping it comes right soon, this is pretty much a repeat of a few weeks back. Don't think it's on Afrihost's end, as switching to another ISP did not resolve the issue.
Click to expand...

There have been several reports of exchange congestion in certain areas, Durbanville and Belville are two that come to mind. Telkom have upgraded some areas, but it looks like several will need to be upgraded again.

From our side, while we are experiencing very high demand on the CPT IPC in the evenings, this should not affect overall latency, as we will shape accordingly to preserve priority services.
 
Brenden_E said:
Test conducted on 5/15/2013 9:32:55 AM

Download Speed: 563 kbps (70.4 KB/sec transfer rate)
Upload Speed: 433 kbps (54.1 KB/sec transfer rate)
Latency: 339 ms

On 4MB uncapped. Naaaice! Should I ask how this is possible?
Click to expand...

What area are you in? Drop me a PM and we'll take a look. A trace route will also help to see where the latency is being introduced.
 
AfriMan said:
What area are you in? Drop me a PM and we'll take a look. A trace route will also help to see where the latency is being introduced.
Click to expand...

In Centurion. And it's not really the latency the bothers me, the 512K speeds on a 4MB line is more the problem.

Tracert to cnn.com
Tracing route to cnn.com [157.166.226.25]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 14 ms 13 ms 12 ms 105-236-3-193-esr-lo.mtnbusiness.co.za [105.236.
3.193]
3 46 ms 55 ms 70 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 15 ms 11 ms 23 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 12 ms 21 ms 14 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 58 ms 97 ms 326 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 409 ms 315 ms 399 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.
89]
8 394 ms 407 ms 407 ms 4.69.162.149
9 517 ms 407 ms 407 ms ae-57-222.ebr2.Amsterdam1.Level3.net [4.69.153.2
05]
10 302 ms 304 ms 301 ms ae-46-46.ebr2.London1.Level3.net [4.69.143.74]
11 506 ms 405 ms 408 ms ae-44-44.ebr1.NewYork1.Level3.net [4.69.137.78]

12 305 ms 300 ms 404 ms 4.69.201.62
13 512 ms 361 ms 351 ms ae-1-100.ebr1.Washington12.Level3.net [4.69.143.
213]
14 361 ms 317 ms 301 ms ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
15 493 ms 324 ms 387 ms ae-1-51.edge4.Atlanta2.Level3.net [4.69.150.13]

16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
 
Turbo-Charge not working today? every time I try to activate it says "an error occurred"
 
Anyone else's torrents super slow?

Mine running less than 1kB/s a last 24 hours.


10 meg uncapped
 
I'm experiencing slow downloads on torrents (max 50kbs)on my 10mb uncapped account. Shows 12.5% throttle but it seems more like 80%.

Turbo boost gets me up to speed for that little while.
 
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