psynapt1k
Well-Known Member
Lostears - I think that the Off-peak times are probably based on actual usage on the network instead of the marketing based "off-peak" times.
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Afrihost Uncapped ADSL Feedback
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Lostears - I think that the Off-peak times are probably based on actual usage on the network instead of the marketing based "off-peak" times.
Got some really fantastic news for Business DSL Clients!!!
This is only meant for release at 12 today, but I figured since I know many of you have moved over to Business DSL, I'd post a spoiler especially for MyBB.
Business DSL is now GUARANTEED unshaped 24/7! We're removing the Business Hours proviso, and we promise we'll NEVER shape any Business DSL bandwidth, under any circumstances.
A great time to think about moving over to Business DSL, especially if you've been burning through a few Turbocharge sessions a month!
Whoopy, always been very satisfied with Business Uncapped, the news is Excellent, not that I have ever experienced any shaping on it.
Just a bonus to know it is 24/7 now.
Hummercellc
Expert Member
Got some really fantastic news for Business DSL Clients!!!
This is only meant for release at 12 today, but I figured since I know many of you have moved over to Business DSL, I'd post a spoiler especially for MyBB.
Business DSL is now GUARANTEED unshaped 24/7! We're removing the Business Hours proviso, and we promise we'll NEVER shape any Business DSL bandwidth, under any circumstances.
A great time to think about moving over to Business DSL, especially if you've been burning through a few Turbocharge sessions a month!
+1 for the AfriTeam.....
Thank you,
Including weekends! IE Midnight -7am mon-sun!
For space reasons, we had to put 2Mbps in a drop down list. It's there, promise
Right, I was blind
Tracing route to 197-80-200-20.jhb.mweb.co.za [197.80.200.20]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.1.1
2 744 ms 654 ms 654 ms 105-236-3-193-esr-lo.mtnbusiness.co.za [105.236.
3.193]
3 709 ms 722 ms 800 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 870 ms 737 ms 726 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 659 ms 631 ms 672 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
6 808 ms 888 ms 917 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 835 ms 748 ms 761 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 638 ms 609 ms 506 ms postfix.wipronet.co.za [196.22.161.133]
9 460 ms 452 ms 360 ms tengig0-0-0-1.vic-p-1.mweb.co.za [197.80.4.140]
10 265 ms 236 ms 216 ms vl-11.vic-hscore-1.mweb.co.za [196.22.169.227]
11 204 ms 207 ms 177 ms 197-80-132-18.jhb.mweb.co.za [197.80.132.18]
12 303 ms 292 ms 322 ms 197-80-132-33.jhb.mweb.co.za [197.80.132.33]
13 375 ms 319 ms 306 ms 197.80.198.66
14 521 ms 477 ms 399 ms 197-80-200-20.jhb.mweb.co.za [197.80.200.20]
Trace complete.
This is a traceroute when I'm really lagging my gat off
PsyWulf
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I find it incredibly ridiculous that an ISP Limits or is disadvantaged based on the number of USERS it has. If there is an INCREASE in users, then sure an increase is IPC is needed? Especially for an ISP of Afrihost's nature, if it notices that there is an increase in users and an increase in usage then measures need to taken. It seems afrihost deems it would rather cut back corners and screw us over these days.
Its obviously evident that Afrihost HAS the IPC to handle its current user base, by introduction of the completely unshaped Business lines. Im not saying that you need to completely unshape us, HOWEVER. There needs to be limitations to this shaping policy. I am perfectly happy with being shaped from 8 - 5. HOWEVER it is NOT ok to shape us on a Sunday morning or afternoon PURELY because the ISP is cutting corners.
Now im not ranting at Afriman, however it would be incredbily nice if this message would be passed onto the Project Managers and hopefully a response can be forthcoming from them. I sincerely hope this message will not be ignored again as is it so frequently is.
pouroverguy
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I completely agree. I was shaped for most of the weekend. I've found that in the past 2 weeks shaping only goes away at about 4 in the morning.
My guess would be exchange congestion. The second hop hits 650+ms before it even reaches our network
I agree as well. I've noticed lately that speeds haven't been good. A couple weeks ago they were good during the day and then bad from about 4pm onwards - this seemed a bit backwards, as shaping should be relaxed after office hours, so I assumed that the problem was due to congestion on my exchange as everyone who lives around here get back from work.
Lately though, speeds have been bad pretty much every time I'm online, including the whole weekend. On my 2mb uncapped I cant ever stream 480p youtube etc.. even mybroadband takes its time to load. Even late at night the speed would be bad.. certainly not congestion. I kept checking periodically in the clientzone to see if any shaping was being applied and since I've only used 40gb this month it said I was getting full speed.. Then at 3pm last night everything suddenly starts working like a dream. Pages loading instantly, downloads and speedtest going about 80% of line speed. This morning everything is slow again..
My thoughts are:
It cant be congestion, because there is no way that my exchange should be congested all the time except after 3am.
It can't be my line quality, because my exchange supports ADSL 2 and my attenuation/noise margins are healthy.
It can't be shaping, because Afrihost says I'm not being shaped..
I am sure that if the problem was Afrihost I would've seen more people complaining this weekend, but I don't know what else it could be. Dear Afriman or Afrigirl please can you help me and test my line, flip some switches etc.. neither the 'fix my line' nor the 'recreate port' tools on the clientzone can complete successfully.
Our management do follow these threads as often as they can, so your comments will be noted. What I do know from what I have been briefed is that overall usage (from a 24 hour perspective) is not sufficient to warrant more IPC, as far as I understand. IPC's are not congested, and we are looking into how we can maximise the potential of our capacity at present. From what I can tell usage drops by almost 30-40% between midnight and shaping comes back online between 7 and 9 am. That's a 7-9 hour window where there is a lot less network usage, about a third of the 24 hour cycle. I think that's pretty significant.
To answer another question, to my knowledge, no-one should be shaped at 4am at the current usage rate. If that's the case, please drop me a PM so I can check your shaping policy.
We'd have to fully diagnose what the issue is. For example, shaping should not affect YouTube streaming at all, so that shouldn't be have been the case. During that period, did you confirm that you were being shaped in ClientZone? Also, we do need to run traceroutes and such diagnostics to check for exchange congestion. While Telkom are introducing VDSL only in limited areas, in most other areas 4Mbps cards are being upgraded to full 10Mbps cards, which is putting pressure on many exchanges. Usage patterns can cause intermittent congestion, but when a large percentage of an exchange suddenly double their capability, that has a massive effect on the connections to that exchange.
Best to drop me a PM, and we'll get our guys to run some tests with you and see what the cause could be.
Thanks! You've been PM'd.
If you mean your data product, then yes, that is easy enough. If you mean your line speed, it depends entirely on Telkom's available resources on your exchange. If there are limited ports on the exchange, you may not be able to upgrade, or downgrade back, as Telkom will usually have waiting lists for ADSL. It's possible in theory, but I would be hesitant to recommend it.
If you're currently on 2Mbps, you'd only be paying less than 50% more to increase your speed by 100%. I think it's worth it just to go for 4Mbps and stay there. Barring any issues on Telkom's side, it's very difficult (emotionally) to go back to slower speeds
Lino
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If you mean your data product, then yes, that is easy enough. If you mean your line speed, it depends entirely on Telkom's available resources on your exchange. If there are limited ports on the exchange, you may not be able to upgrade, or downgrade back, as Telkom will usually have waiting lists for ADSL. It's possible in theory, but I would be hesitant to recommend it.
If you're currently on 2Mbps, you'd only be paying less than 50% more to increase your speed by 100%. I think it's worth it just to go for 4Mbps and stay there. Barring any issues on Telkom's side, it's very difficult (emotionally) to go back to slower speeds
When can I upgrade my account to 4mb. And how long does it take
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