Afrihost Uncapped ADSL Feedback

[Masik3R]

Connection has been solid today..no more random disconnects. Hope it stays that way

 

[roadcat]

Connection has been solid today..no more random disconnects. Hope it stays that way

Mine was fixed at 15:41.

 

[AfriMan]

Mine was fixed at 15:41.

Connection has been solid today..no more random disconnects. Hope it stays that way

That's really awesome. Not sure what changed, but glad it's back to normal

 

[AfriMan]

HELP ME PLEASE!!!!

Seems neither telkom nor afrihost can solve this one:

Since i signed up with afrihost (from april) i noticed that speedtest results between local and international servers were very different (international is consistently about 1/3 of local download speed test) ive tested with mybroadband speed test and speedtest.net with the same results (saix speed test gives me crazy results such as 15mbps on a 4mbps line for some reason???)

both telkom and afrihost claim their side is clean with no detectable problems and have suggested that the problem is with my computer or modem. ive tested with different routers and computers and consistently get the same results:

LOCAL:
Your Latest Results

Test conducted on 05 June 2013 05:20:54 PM

Download Speed: 2314 kbps (289.3 KB/sec transfer rate)

Upload Speed: 428 kbps (53.5 KB/sec transfer rate)

Latency: 37 ms
INTERNATIONAL:

Your Latest Results

Test conducted on 05 June 2013 05:21:51 PM

Download Speed: 533 kbps (66.6 KB/sec transfer rate)

Upload Speed: 360 kbps (45 KB/sec transfer rate)

Latency: 233 ms


TRACERT INTERNATIONAL
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mark>tracert www.facebook.com

Tracing route to star.c10r.facebook.com [31.13.64.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 9 ms 8 ms 8 ms 105-236-7-1-esr-lo.mtnbusiness.co.za [105.236.7.
1]
3 11 ms 10 ms 10 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178
.41]
4 10 ms 10 ms 11 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 11 ms 10 ms 56 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 203 ms 202 ms 201 ms am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.1
41]
7 201 ms 200 ms 200 ms br01.ams1.tfbnw.net [195.69.145.115]
8 217 ms 224 ms 217 ms po126.msw01.01.ams2.tfbnw.net [31.13.24.57]
9 219 ms 219 ms 218 ms edge-star-ecmp-01-ams2.facebook.com [31.13.64.1]


Trace complete.

TRACERT LOCAL

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mark>TRACERT WWW.AFRIHOST.CO.ZA

Tracing route to WWW.AFRIHOST.CO.ZA [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 9 ms 9 ms 9 ms 105-236-7-1-esr-lo.mtnbusiness.co.za [105.236.7.
1]
3 10 ms 11 ms 10 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178
.41]
4 10 ms 10 ms 9 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 15 ms 10 ms 10 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 12 ms 11 ms 12 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 13 ms 12 ms 12 ms 196.44.31.99
8 11 ms 12 ms 11 ms ge10-1-1sub0.te3.jnb6.za.mtnbusiness.net [196.31
.220.8]
9 28 ms 12 ms 11 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.25]
10 11 ms 10 ms 11 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.n
et [196.31.63.198]
11 11 ms 11 ms 10 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

Any advice appreciated.

I've got to say that I'm not seeing any issue on these trace routes, they both look pretty decent, latency solid on local and international. With speedtests, it's pretty hard to say, depends on servers used, etc, etc. Are you actually having poor international experience like slow throughput on downloads (when not shaped) ?

 

[roadcat]

That's really awesome. Not sure what changed, but glad it's back to normal

CriticalCare mentioned to Telkom it might be the Exchange - within an hour it miraculously resolved itself

 

[AfriMan]

CriticalCare mentioned to Telkom it might be the Exchange - within an hour it miraculously resolved itself

Please keep an eye on it. Let's hope it won't come back

 

[Hunted]

Whats going on Afrihost???



This is a speedtest on my 10Mbps business uncapped line.. Website browsing. streaming .. everything is slow.....

***Edit*** Traceroute to google.co.za

Tracing route to google.co.za [74.125.233.55]
Hop 1 IP 172.18.12.14 Time : 2 (rb.*.*.* | .NET | Network)
Hop 2 IP 105.236.13.129 Time : 6 (105-236-13-129-esr-lo.mtnbusiness.co.za | .ZA | South Africa)
Hop 3 IP 41.181.53.150 Time : 70 (ipc-recieve-tb-1a.mtnbusiness.net | .NET | Network)
Hop 4 IP 41.181.198.188 Time : 139 (not resolved)
Hop 5 Error: Request timed out
Done

 

[kripstoe]

*sigh*

Broken again.





Tracing route to ct-cr-2.za--rb-cr-2.za-a.mtnns.net [196.44.31.30]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [172.25.160.1]
2 11 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
3 74 ms 74 ms 73 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 74 ms 121 ms * 41.181.198.188
5 74 ms 74 ms 73 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 76 ms 76 ms 74 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 93 ms 92 ms 92 ms rb-cr-1.za--ct-cr-2.za-b.mtnns.net [196.44.31.250]
8 94 ms 98 ms 93 ms ct-cr-2.za--rb-cr-2.za-a.mtnns.net [196.44.31.30]

Trace complete.

 

[psynapt1k]

Youtube was slow again last night
Seemed ok this morning.

 

[kripstoe]

Youtube was slow again last night
Seemed ok this morning.

Didn't have a chance to look this morning, but all web traffic almost completely died at some point. Capped and uncapped accounts.

 

[TheRedBar0n]

Youtube was slow again last night
Seemed ok this morning.

Durbanville as well, line went to crap last night after work, even till past 22:00, tried this morning before work on http and p2p, no change, max I got was 9kb/s on 4mb line. :erm:

 

[hayted]

I have sent you a pm Afriman - regarding the link

 

[Syphonx]

Anyone here use Afrihosts News server? How is it, which news server is it and how is retention and completion? Thanks

 

[AfriMan]

Anyone here use Afrihosts News server? How is it, which news server is it and how is retention and completion? Thanks

Our news server is free to access to anyone on our ADSL network. I'll let the guys who use it tell you about how they feel it performs

 

[pgs]

I've got to say that I'm not seeing any issue on these trace routes, they both look pretty decent, latency solid on local and international. With speedtests, it's pretty hard to say, depends on servers used, etc, etc. Are you actually having poor international experience like slow throughput on downloads (when not shaped) ?

What has "not shaped" got to do with it? You have been telling us that only downloads and p2p is shaped! Which is actually a lie! Because I have noticed that "when shaped" browsing slows down.

 

[Zertop]

Just noticed a serious slow down in internet all of a sudden, maybe WACS just went down? But then again, local is also abnormal. Maybe its just me.

Happened in the past few minutes, my browsing is crawling.


Tracing route to google.co.za [74.125.233.63]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 10.0.0.2
2 7 ms 7 ms 7 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 10 ms 9 ms 9 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 9 ms 8 ms 8 ms 41.181.198.188
5 31 ms 31 ms 56 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 34 ms 33 ms 33 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 52 ms 53 ms 51 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 52 ms 52 ms 65 ms 41.181.139.109
9 32 ms 31 ms 31 ms 72.14.194.74
10 62 ms 32 ms 52 ms 64.233.174.21
11 31 ms 31 ms 58 ms jnb01s01-in-f31.1e100.net [74.125.233.63]

Trace complete.



Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 7 ms 7 ms 7 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 9 ms 8 ms 8 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 31 ms 31 ms 30 ms 41.181.184.28
5 9 ms 9 ms 8 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 10 ms 8 ms 9 ms 196.44.31.106
7 175 ms 173 ms 173 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 152 ms 153 ms 153 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 152 ms 155 ms 166 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 176 ms 176 ms 176 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 153 ms 153 ms 153 ms 132.185.255.156
13 173 ms 154 ms 153 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

 

[AfriMan]

What has "not shaped" got to do with it? You have been telling us that only downloads and p2p is shaped! Which is actually a lie! Because I have noticed that "when shaped" browsing slows down.

I was saying this:

slow throughput on downloads (when not shaped)

Not talking about browsing, I was talking about downloads (which can be shaped), and whether throughput is slow if there is no shaping applied.

 

[AfriMan]

Just noticed a serious slow down in internet all of a sudden, maybe WACS just went down? But then again, local is also abnormal. Maybe its just me.

Happened in the past few minutes, my browsing is crawling.


Tracing route to google.co.za [74.125.233.63]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 10.0.0.2
2 7 ms 7 ms 7 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 10 ms 9 ms 9 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 9 ms 8 ms 8 ms 41.181.198.188
5 31 ms 31 ms 56 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 34 ms 33 ms 33 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
7 52 ms 53 ms 51 ms pb-ad-1.za--pb-sla-1-a.mtnns.net [196.44.31.128]
8 52 ms 52 ms 65 ms 41.181.139.109
9 32 ms 31 ms 31 ms 72.14.194.74
10 62 ms 32 ms 52 ms 64.233.174.21
11 31 ms 31 ms 58 ms jnb01s01-in-f31.1e100.net [74.125.233.63]

Trace complete.



Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 7 ms 7 ms 7 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 9 ms 8 ms 8 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 31 ms 31 ms 30 ms 41.181.184.28
5 9 ms 9 ms 8 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 10 ms 8 ms 9 ms 196.44.31.106
7 175 ms 173 ms 173 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
8 152 ms 153 ms 153 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
9 152 ms 155 ms 166 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 176 ms 176 ms 176 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 153 ms 153 ms 153 ms 132.185.255.156
13 173 ms 154 ms 153 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

I see a few inconsistent hops, but ultimately I'm not entirely unhappy with these traceroutes, unless I'm missing something. You can occassionally get timeouts even when all is good, I always recommend running three or four traceroutes, as there can sometimes be a momentary hiccup somewhere. It paints a much more detailed picture.

But drop me a PM, let's put some thought into it and see what we can come up with

 

[Slartibartfast]

I've got to say that I'm not seeing any issue on these trace routes, they both look pretty decent, latency solid on local and international. With speedtests, it's pretty hard to say, depends on servers used, etc, etc. Are you actually having poor international experience like slow throughput on downloads (when not shaped) ?

The main reason i upgraded was for improved streaming from the likes of netfix and hulu which are international. netflix plays on low quality on one device and if i try to engage a second device it buffers regularly. hulu buffers regularly regardless...

 

[Zertop]

All Sorted Afriman! Thanks, Obviously temporary issue