Afrihost Uncapped ADSL Feedback

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Afrihost guys on leave today? No opinion from them?

Just got home.

18:49 Shaping Policy: 50% Download/ 50% P2P
Click to expand...

Data used today is 461.265MB - I know this has no bearing on shaping. Just saying.

So it seems for me (in Cape Town) I will now be permanently shaped to 50% or less when I'm home and awake due to whatever (AH/MTN capacity).
 
kripstoe said:
Afrihost guys on leave today? No opinion from them?

Just got home.



Data used today is 461.265MB - I know this has no bearing on shaping. Just saying.

So it seems for me (in Cape Town) I will now be permanently shaped to 50% or less when I'm home and awake due to whatever (AH/MTN capacity).
Click to expand...

My bad, we've had a pretty jam packed day today :)
The shaping should go down after hours when the network becomes quieter. I'm almost certain that your downloads will run at full speed after mid-night, give it a shot.

In terms of the capacity on Cape Town, AfriMan (my partner in crime) posted this

AfriMan said:
I know there have been a few posts about increasing IPC in Cape Town. I can promise that it is something we are always watching closely and we are definitely considering at a management level.

With regard to client's experience, we are confident that the capacity we provide is consistent with the number of users subscribed on the service. How (and when) users choose to make use of the bandwidth is out of our hands - except where shaping can bring some level of control over overall internet experience. Cape Town clients should definitely not feel that they are receiving a lesser product, but we can't control the times that clients choose to use their bandwidth. Even if you built a 10 lane highway, if everyone in the city decides to drive at the same time, there is going to be congestion.

However, as much as we are encouraging all Cape Town users to use the opportunity of less shaped or unshaped bandwidth after hours, we are also watching usage reports closely to seize the first opportunity to upgrade our capacity. If we can justify the upgrade with increased throughput and bandwidth moved, then we are definitely happy to do so. As I mentioned in previous posts, we need to demonstrate that the additional usage will fulfil a 24 hour capacity upgrade, not just relieve peak congestion while there is little to no usage off-peak for a large majority of the 24 hour cycle.

In any case, we have raised this issue with management, and we are assured that this is continually being discussed and monitored, and we want to absolutely assure our Cape Region clients that we will look into upgrading the IPC as soon as we see that it is viable, and we'll report that immediately here on MyBB should that become a reality.
Click to expand...
 
No shaping on my line today / this evening but the throughput is damn slow and it looks like its my DSLAM.

Max Sync Rate is 1024kbps and Current Downstream Sync is 896kbps.

Both SNR & Attenuation are both acceptable.

How do I find out what's going on at my exchange?
 
looking at your network map there is connectivity to PE from CT on MTN fibre, any chance of getting a point here in the Eastern Cape?
 
AfriGuy said:
My bad, we've had a pretty jam packed day today :)
The shaping should go down after hours when the network becomes quieter. I'm almost certain that your downloads will run at full speed after mid-night, give it a shot.

In terms of the capacity on Cape Town, AfriMan (my partner in crime) posted this
Click to expand...

No problem. :) And thanks, I saw that post from Afriman.

21:48 Shaping Policy: 18.8% Download/ 6.25% P2P
Click to expand...

Let me put this differently. I the last.. going on 2 days... I have no been awake or at home where I got more than 50% download speed. Is that normal? I will stay up and check at 0h00 tonight. I saw no shaping today, mid afternoon for an hour or two. Not sure if you guys have stats on these.

4Mb is thus pretty much useless during waking hours for downloads then? If you say it is, I'll upgrade to 4Mb business uncapped. I don't care much about P2P. I schedule those for between 0h00 and 7h00 or something anyway, and don't care how long it takes.

For downloads, which includes pretty much includes updates, work related apps, installations, etc I have to wait 5 times longer for any sort of download.

4Mb uncapped is now an uncapped streaming service (maybe gaming?).

EDIT:

Latency under control. Nothing wrong with my Telkom line. I know this because Telkom tested it for me yesterday.

4Mb Uncapped AH account
2826227808.png

4Mb Capped AH account
2826236061.png

How will a capped account help with download speeds, if the performance at the moment seem very similar/linked?
 
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AfriMan said:
I know there have been a few posts about increasing IPC in Cape Town. I can promise that it is something we are always watching closely and we are definitely considering at a management level.

With regard to client's experience, we are confident that the capacity we provide is consistent with the number of users subscribed on the service. How (and when) users choose to make use of the bandwidth is out of our hands - except where shaping can bring some level of control over overall internet experience. Cape Town clients should definitely not feel that they are receiving a lesser product, but we can't control the times that clients choose to use their bandwidth. Even if you built a 10 lane highway, if everyone in the city decides to drive at the same time, there is going to be congestion.

However, as much as we are encouraging all Cape Town users to use the opportunity of less shaped or unshaped bandwidth after hours, we are also watching usage reports closely to seize the first opportunity to upgrade our capacity. If we can justify the upgrade with increased throughput and bandwidth moved, then we are definitely happy to do so. As I mentioned in previous posts, we need to demonstrate that the additional usage will fulfil a 24 hour capacity upgrade, not just relieve peak congestion while there is little to no usage off-peak for a large majority of the 24 hour cycle.

In any case, we have raised this issue with management, and we are assured that this is continually being discussed and monitored, and we want to absolutely assure our Cape Region clients that we will look into upgrading the IPC as soon as we see that it is viable, and we'll report that immediately here on MyBB should that become a reality.
Click to expand...

It seems like like the cape town IPC is like a single lane trying to handle Highway traffic
 
AfriMan said:
If you're sticking with Uncapped, don't forget you always have 5 free Turbocharge sessions every month, and VERY cheap topup at R29 (number of sessions depends on your speed profile)
Click to expand...

Please enlighten us. Does the bandwidth consumed during "Turbocharge" sessions contribute to your shaping calculation on the account?
 
I dont think the EC will ever get an IPC :o

How about fibre straight from PE to JHB or DBN where they live in minor shaping bliss :D
 
We know that EC also routes via Cape Town's IPC, and we are currently deploying a fibre link directly from PE to Cape Town for the best possible latencies in the EC area.

With regard to upgrading Cape Town's IPC, as I mentioned a day or so back, this is being discussed by management, and whether we can justify the additional cost with projected bandwidth usage. Remember that if we currently not moving enough bandwidth in off peak times, adding more IPC may not increase bandwidth usage significantly, so we need to be sure that the upgrade will yield the right results. Again, it's about how much we sell, it purely around us getting the increased usage to justify the additional capacity.

I'll hopefully have some more info on this very soon, and will update MyBB as soon as I do :)
 
AfriMan said:
We know that EC also routes via Cape Town's IPC, and we are currently deploying a fibre link directly from PE to Cape Town for the best possible latencies in the EC area.

With regard to upgrading Cape Town's IPC, as I mentioned a day or so back, this is being discussed by management, and whether we can justify the additional cost with projected bandwidth usage. Remember that if we currently not moving enough bandwidth in off peak times, adding more IPC may not increase bandwidth usage significantly, so we need to be sure that the upgrade will yield the right results. Again, it's about how much we sell, it purely around us getting the increased usage to justify the additional capacity.

I'll hopefully have some more info on this very soon, and will update MyBB as soon as I do :)
Click to expand...

Just saw this now - Thanks for doing something. I just hope this project does not take forever to complete - But thank you :)
 
Reaper84 said:
http://www.afrihost.com/microsites/adsl_network/

See on their site it doesnt have the green tick. Hopefully this means our internet will get even better soon :D

Afriman if this isnt complete do you have a rough ETA on when it will be done?
Click to expand...

The last update I had was that the sturctural work was complete and MTN were busy with testing on the cable. This was a while back, so the link may be active already.

Remember this links after the IPC, so you'll always be on Telkom's network until you hit the IPC. So some aspect would improve, but if there are Telkom issues, or heavy demand on the IPC at any time, you would still be subject to those issues. It would not work like having an IPC in PE, for example.
 
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