Afrihost Uncapped ADSL Feedback

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I'm getting terrible speeds on torrents. I supposed they are shaped because of the shortage of bandwidth but I'm surprised Afrihost hasn't gotten extra capacity from IS yet.

Haven't tested any other protocols yet
 
Things seemed to have improved alot. From Cape Town.

Tracing route to afrihost.com [196.38.88.139]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms my.router [10.0.0.2]
2 6 ms 6 ms 6 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 25 ms 25 ms 24 ms cas2-blm-1.dial-up.net [196.38.72.193]
4 25 ms 25 ms 25 ms 196.35.115.136
5 27 ms 29 ms 26 ms core2a-ctn-gi0-1.ip.isnet.net [168.209.2.6]
6 54 ms 54 ms 54 ms 168.209.100.213
7 55 ms 54 ms 55 ms 168.209.100.206
8 54 ms 59 ms 54 ms csw1-b-jup-bry-gi3-2.ip.isnet.net [168.209.218.21]
9 54 ms 54 ms 54 ms 196.34.134.105
10 55 ms 55 ms 54 ms gw.aserv.co.za [196.33.227.1]
11 54 ms 54 ms 53 ms www.afrihost.com [196.38.88.139]
Trace complete.

2101319392.png


Thanks guys.
 
I reckon we should wait for Monday and see what happens then - when the businesses join in again....The weekend speeds have been very good so far and stable as well.
 
Just got my uncapped 1mbps account and getting 999 ping in HoN games. Anyone else? Something I'm missing. It's fine in Diablo, Starcraft, WoW... Just in HoN, any ideas?
 
Terrible for me as well on a 1mb line

Afrihost Capped
Download Speed: 297 kbps (37.1 KB/sec transfer rate)
Upload Speed: 401 kbps (50.1 KB/sec transfer rate)
Latency: 113 ms



Afrihost Uncapped
Download Speed: 114 kbps (14.3 KB/sec transfer rate)
Upload Speed: 402 kbps (50.3 KB/sec transfer rate)
Latency: 111 ms
 
It seems downloads picked up overnight, although the general browsing experience hasn't been great

DU Meter Stopwatch - #1
Start time 2012/08/04 07:23:45 PM
Stop time 2012/08/05 11:58:06 AM
Elapsed time 16 hr 34 min
Incoming Outgoing
------------------------------------ ---------------- ----------------
Total of data transferred 13.1 GB 1.9 GB
Maximum transfer rate 422.7 KB/s 72.2 KB/s
Average transfer rate 231.0 KB/s 33.4 KB/s
 
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2.5 hours of unbroken stream of NASA TV via Xbox LIVE for the Curiosity landing on Mars this morning. Thanks Afrihost. That was epic! :D
 
Okay, my local latency is terrible atm. I've logged a ticket for it :

Pinging www.afrihost.co.za [196.38.88.139] with 32 bytes of data:
Reply from 196.38.88.139: bytes=32 time=54ms TTL=53
Reply from 196.38.88.139: bytes=32 time=57ms TTL=53
Reply from 196.38.88.139: bytes=32 time=63ms TTL=53
Reply from 196.38.88.139: bytes=32 time=63ms TTL=53
Reply from 196.38.88.139: bytes=32 time=62ms TTL=53
Reply from 196.38.88.139: bytes=32 time=53ms TTL=53
Reply from 196.38.88.139: bytes=32 time=62ms TTL=53

This is on a 10mb line. Normally my pings are between 8-12ms.

2103869443.png


:(
 
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So I have been having hassles since switching to Afrihost from Mweb this month. Speeds are incredibly erratic, but mostly way below 1Mbps download. Even to the point of having faster upload than download. Today I put aside some valuable time to get to the bottom of this. I got Telkom to change my line speed (down to 1Mbps and up to 10Mbps). That made little or no difference.

Finally I borrowed two accounts from a colleague to test and confirm if this was a Telkom or Afrihost issue.

The results speak for themselves:

1. Test with Afrihost uncapped. Telkom line syncing at 10Mbps.
2103983457.png
2103981650.png


2. Test with Afrihost capped.
2103971926.png
2103974561.png


3. Test with Webafrica capped
2103966751.png
2103967966.png


Here are my ADSL line statistics:
Huawei%20modem%20-%2010Mbps%20telkom%20Sync.png


Clearly Afrihost are having trouble. So far, all I can say is that the Mweb uncapped product is clearly superior and more consistent. I am paying for 4mbps and I'm getting less than 1. I honestly just want my money back at this stage. I may accept that Afrihost are having technical issues , but I don't feel confident that it's going to get any better any time soon. Afriman, is this (above) normal?
 
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We are currently waiting for the IPC upgrade to be completed, however Telkom need to do their part to get this finalised. We are told that once this is completed, contention will drop dramatically, and speeds will return to normal.

I totally understand that this is frustrating, but we will have this sorted out very soon, please bear with us for just a little longer.
 
AfriMan said:
We are currently waiting for the IPC upgrade to be completed, however Telkom need to do their part to get this finalised. We are told that once this is completed, contention will drop dramatically, and speeds will return to normal.

I totally understand that this is frustrating, but we will have this sorted out very soon, please bear with us for just a little longer.
Click to expand...

Oh, I'm totally OK to wait if it's going to fix things. I assume this is the Cape Town thing? I guess that means my traffic goes via Cape Town?

*Edit - tracert answered my question*
Code: 
1     1 ms     1 ms     1 ms  DD-WRT.local
2     6 ms     5 ms     5 ms  196-210-155-censored.dynamic.isadsl.co.za
3   177 ms   176 ms   185 ms  cdsl1-[B]ctn[/B]-vl2376.ip.isnet.net [196.38.72.205]
 
AfriMan said:
We are currently waiting for the IPC upgrade to be completed, however Telkom need to do their part to get this finalised. We are told that once this is completed, contention will drop dramatically, and speeds will return to normal.

I totally understand that this is frustrating, but we will have this sorted out very soon, please bear with us for just a little longer.
Click to expand...

Someone has to be... Kapitan Obvious:

( answer by adding :twisted: to correct place )

1)
[] There was not enough bandwidth
[] There was enough bandwidth

2)
[] Actual changes
[] Spinning changes
 
AfriMan said:
We are currently waiting for the IPC upgrade to be completed, however Telkom need to do their part to get this finalised. We are told that once this is completed, contention will drop dramatically, and speeds will return to normal.

I totally understand that this is frustrating, but we will have this sorted out very soon, please bear with us for just a little longer.
Click to expand...

can we expect it still in the month of August.
 
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