Afrihost Uncapped ADSL Feedback

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PsyWulf said:
Speedtest Result Link
Ping to www.google.co.za -t10
tracert to www.google.co.za

And if possible the same 3 test results using a backup account
Click to expand...

WITH UNCAPPED:

Speed test: http://www.speedtest.net/result/2186981215.png

Ping to bbc.co.uk: 160ms

Traceroute has started ...

traceroute to telkom.co.za (196.43.22.222), 64 hops max, 40 byte packets
1 billion.400g (10.0.0.2) 1.123 ms 0.216 ms 0.190 ms
2 196-210-201-1.dynamic.isadsl.co.za (196.210.201.1) 6.661 ms 5.658 ms 5.630 ms
3 cdsl1-ctn-vl2173.ip.isnet.net (196.38.72.113) 58.241 ms 60.119 ms 57.129 ms
4 196.35.115.128 (196.35.115.128) 58.870 ms 64.417 ms 67.000 ms
5 core1a-ctn-gi0-2.ip.isnet.net (168.209.6.5) 19.969 ms 17.846 ms 17.449 ms
6 168.209.2.130 (168.209.2.130) 14.391 ms 15.267 ms 14.336 ms
7 196.25.247.25 (196.25.247.25) 15.620 ms 14.822 ms 14.283 ms
8 196.43.25.205 (196.43.25.205) 15.632 ms 17.995 ms 16.731 ms
9 196.43.39.162 (196.43.39.162) 87.930 ms 89.583 ms 90.840 ms
10 rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za (196.43.23.6) 90.634 ms 91.699 ms 92.197 ms
11 nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za (196.43.23.30) 47.328 ms 44.724 ms 45.711 ms
12 nbsc-ip-rcache-1-vif2.telkom-ipnet.co.za (196.43.22.222) 46.811 ms 51.105 ms 55.890 ms
Click to expand...

WITH CAPPED:

Speed test: http://www.speedtest.net/result/2186986438.png

Ping to bbc.co.uk: 159ms

Traceroute has started ...

traceroute to telkom.co.za (196.43.22.222), 64 hops max, 40 byte packets
1 billion.400g (10.0.0.2) 1.783 ms 0.250 ms 0.604 ms
2 196-210-201-1.dynamic.isadsl.co.za (196.210.201.1) 7.403 ms 5.681 ms 5.346 ms
3 cdsl1-ctn-vl2173.ip.isnet.net (196.38.72.113) 10.375 ms 9.129 ms 8.882 ms
4 196.35.115.128 (196.35.115.128) 97.371 ms 90.424 ms 84.050 ms
5 core1a-ctn-gi0-2.ip.isnet.net (168.209.6.5) 9.630 ms 10.181 ms 9.704 ms
6 168.209.6.130 (168.209.6.130) 78.063 ms 78.860 ms 77.565 ms
7 196.25.247.25 (196.25.247.25) 7.852 ms 8.443 ms 8.472 ms
8 196.43.25.205 (196.43.25.205) 8.888 ms 8.776 ms 9.623 ms
9 196.43.39.166 (196.43.39.166) 106.503 ms 99.751 ms 99.001 ms
10 rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za (196.43.23.6) 99.793 ms 100.187 ms 100.730 ms
11 nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za (196.43.23.30) 104.215 ms 98.728 ms 101.615 ms
12 nbsc-ip-rcache-1-vif2.telkom-ipnet.co.za (196.43.22.222) 34.253 ms 33.882 ms 32.732 ms
Click to expand...

As you can see, HUGE difference with a capped account. This is definitely not my line.
 
My 4Mbps uncapped running at 200kbps during the day.

It's clear as daylight guys, they are throttling the accounts during business hours. At exactly 17:00 I will be back at 430kbps.

I used to be with OpenWeb and they used to do exactly the same. Stop stressing, there is nothing wrong with your line
 
C:\Users\Corne>tracert www.google.com

Tracing route to www.google.com [74.125.132.105]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms login.router [10.0.0.2]
2 9 ms 9 ms 9 ms 196-210-149-129.dynamic.isadsl.co.za [196.210.14
9.129]
3 11 ms 11 ms 12 ms 196.38.73.113
4 11 ms 11 ms 11 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 12 ms 15 ms 15 ms core1b-pkl-te0-0-0-0.ip.isnet.net [196.26.0.62]

6 186 ms 192 ms 186 ms core1b-dock-pos-0-3-4-0.ip.isnet.net [168.209.20
1.61]
7 185 ms 184 ms 186 ms 195.66.224.125
8 185 ms 184 ms 185 ms 209.85.240.61
9 193 ms 187 ms 187 ms 209.85.253.94
10 191 ms 191 ms 191 ms 66.249.95.173
11 240 ms 191 ms 191 ms 209.85.252.83
12 * * * Request timed out.
13 191 ms 191 ms 190 ms wb-in-f105.1e100.net [74.125.132.105]

Trace complete.

C:\Users\Corne>
Click to expand...

speedtest.net doesn't even load.
 
I eat my words! My Internet is also playing up this evening! Speeds between 200 - 280kbps. Speeds shoot up to 400kbps then drop down and hover around 250kbps. Sometime speedtest won't even run.

Afriman what is going on?

On 40GB for the month on a 4Mbps line so I doubt I'm being throttled.
 
Davedes said:
I eat my words! My Internet is also playing up this evening! Speeds between 200 - 280kbps. Speeds shoot up to 400kbps then drop down and hover around 250kbps. Sometime speedtest won't even run.

Afriman what is going on?

On 40GB for the month on a 4Mbps line so I doubt I'm being throttled.
Click to expand...

I am on a 2Mbit line. Speed varies. One moment its full throttle, the next you cant even get on FB.

Also at 40Gb (38Gb to precise) for the month.
 
Ive been getting half speeds since Sunday. 2Mbps line and I've only done 9GB this month.
Emailed support and they reset my port but it only worked a bit better for like 10 minutes before getting crappy speeds again.
Glad im not the only one with issues. I wanted to test another ISP account but seems Afrihost has locked me to their network cos I moved my line to them(Which im starting to regret)
 
My 4Mb also seems slow tonight. Half of what it usually runs at. Drops and picks up. Annoying. (cpt) (also 40gb)
 
Fcon_Vpro said:
Ive been getting half speeds since Sunday. 2Mbps line and I've only done 9GB this month.
Emailed support and they reset my port but it only worked a bit better for like 10 minutes before getting crappy speeds again.
Glad im not the only one with issues. I wanted to test another ISP account but seems Afrihost has locked me to their network cos I moved my line to them(Which im starting to regret)
Click to expand...

We don't lock lines onto our network. You can use any ISP account on your line, even if your line has been bundled.
 
We are aware that there is a general speed issue on uncapped. While it does not affect all clients, we have noted the comments on this and a few other threads and we are looking into this with IS. We know this is frustrating, but please be assured we are putting every resource in getting to the root of the problem.

Please also be assured that we are very close to our proposed network change. With double the IPC capacity, we expect that these congestion issues will be a thing of the past. You can take it from me that initial testing is going extremely well, and as soon as I have the go ahead I will be posting more info and results here on MyBB.
 
AfriMan said:
We are aware that there is a general speed issue on uncapped. While it does not affect all clients, we have noted the comments on this and a few other threads and we are looking into this with IS. We know this is frustrating, but please be assured we are putting every resource in getting to the root of the problem.

Please also be assured that we are very close to our proposed network change. With double the IPC capacity, we expect that these congestion issues will be a thing of the past. You can take it from me that initial testing is going extremely well, and as soon as I have the go ahead I will be posting more info and results here on MyBB.
Click to expand...

:thumbup: :cool:
 
AfriMan said:
We are aware that there is a general speed issue on uncapped. While it does not affect all clients, we have noted the comments on this and a few other threads and we are looking into this with IS. We know this is frustrating, but please be assured we are putting every resource in getting to the root of the problem.

Please also be assured that we are very close to our proposed network change. With double the IPC capacity, we expect that these congestion issues will be a thing of the past. You can take it from me that initial testing is going extremely well, and as soon as I have the go ahead I will be posting more info and results here on MyBB.
Click to expand...

Glad to see it's getting attention :) if you need any more people's info suffering from this strange throttle I got some details
 
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