Afrihost Uncapped ADSL Feedback

Status
Not open for further replies.
Dota 2 servers ping fluctuates between 250ms to 340ms
BF2 ping is from 80 to 350.

Im based in JHB, i dunno if this is my line or others are having same problems
 
Too early to give a true account of my line as I've just switched but I'm finding better latency than on Telkom ISP. Already done 1.3GB this evening on my 2MB line. Only had issues accessing my Fedora packages but nothing out of the norm compared to Telkom.
 
AfriMan said:
We are looking into this and trying to isolate the problem. It's strange though, I can log on and play with no issues - I'm running on a normal ADSL account. This while still gaming on Fifa 13 and running youtube on a 4Mbps line at home.
The network is definitely capable, so we need to find out what the issues are that are causing this for certain users. I know it sucks, but we are giving this high priority!
Click to expand...

Yeah I agree it is very odd, especially considering all my other pings to EU servers are good.

However, be that as it may, from the amount of users coming forward now, there clearly *is* a problem. Perhaps its isolated to Durban / CPT?
 
there seems to be international issues but local is fine
 
Last edited:
AfriMan said:
We are looking into this and trying to isolate the problem. It's strange though, I can log on and play with no issues - I'm running on a normal ADSL account. This while still gaming on Fifa 13 and running youtube on a 4Mbps line at home.
The network is definitely capable, so we need to find out what the issues are that are causing this for certain users. I know it sucks, but we are giving this high priority!
Click to expand...

Pings are up and down tonight for me on D3 aswell,250-1000ms spikes,very strange
 
In other news,now that i'm running downloads it's running at full line speed ( 8meg on a 4meg account )
 
AfriMan said:
We are looking into this and trying to isolate the problem. It's strange though, I can log on and play with no issues - I'm running on a normal ADSL account. This while still gaming on Fifa 13 and running youtube on a 4Mbps line at home.
The network is definitely capable, so we need to find out what the issues are that are causing this for certain users. I know it sucks, but we are giving this high priority!
Click to expand...

What do you guys need to help identify the problem? Traceroutes, pathpings, packet captures etc.

Also can you get the guys to look into why www.townhallmail.com doesn't load but www.townhall.com where it redirects to does load, it does this while using your own DNS servers or Google/OpenDNS servers, it used to load fine on the IS backbone and it loads from Mweb as well.
 
@Afriman Is Pietermaritzburg also routed through elsewhere? My Speedtest.net results show that Durban servers are 700km away. Is this linked to the Cape Town situation?
 
Maybe someone can correct my idea of what IPConnect is... I think I may have the wrong end of the stick?

From what I have been able to find out, IPC basically provides a connection between telkom's ADSL backhaul network, and an ISP's backbone? So it's like some form of MPLS (or whatever technology) tunnel between the access network and the ISP?
 
grim said:
What do you guys need to help identify the problem? Traceroutes, pathpings, packet captures etc.

Also can you get the guys to look into why www.townhallmail.com doesn't load but www.townhall.com where it redirects to does load, it does this while using your own DNS servers or Google/OpenDNS servers, it used to load fine on the IS backbone and it loads from Mweb as well.
Click to expand...

You'll need to email all the details (and your username) to [email protected] so I can ask some (slightly) smarter people to look into and solve for us.
 
al4bb said:
@Afriman Is Pietermaritzburg also routed through elsewhere? My Speedtest.net results show that Durban servers are 700km away. Is this linked to the Cape Town situation?
Click to expand...

I think DBN / PMB traffic is going over Telkom's backhaul to the JHB IPC. We are also planning to upgrade the DBN infrastructure to eventually have IPC there, though that is most likely only planned for 2013.
 
Sinbad said:
Maybe someone can correct my idea of what IPConnect is... I think I may have the wrong end of the stick?

From what I have been able to find out, IPC basically provides a connection between telkom's ADSL backhaul network, and an ISP's backbone? So it's like some form of MPLS (or whatever technology) tunnel between the access network and the ISP?
Click to expand...

Basically IPC means you get off Telkom's backhaul faster by having a dedicated breakout onto you own network. However, depending on the infrastructure, traffic may still be routed in various ways. If there is a bottleneck on the Telkom backhaul, then having IPC can bypass this and give better latency results. It just also depends on where the the bottleneck is, if it's the contention on the exchange itself, or insufficient backhaul carrying traffic from the exchange or the regional breakout infrastructure.
 
And the Cape Town IPC? Pro online matches in Fifa 13 on a Afrihost account is horrible, like looking at a slide show so bad is the lag. Switched to my FNB account, and everything is as smooth as butter.
 
AfriMan said:
Basically IPC means you get off Telkom's backhaul faster by having a dedicated breakout onto you own network. However, depending on the infrastructure, traffic may still be routed in various ways. If there is a bottleneck on the Telkom backhaul, then having IPC can bypass this and give better latency results. It just also depends on where the the bottleneck is, if it's the contention on the exchange itself, or insufficient backhaul carrying traffic from the exchange or the regional breakout infrastructure.
Click to expand...

Ah ha.
So having an IPC in Cape Town means CT user traffic can get onto your network there instead of using telkom backhaul to joburg, and then hitting your net...

Is the latency on the backhaul to jhb as bad as it appears? Where are the international breakouts?
 
I'm in CT and thinking of getting Afrihost Uncapped, but it seems one should avoid it for the moment?
 
What a giggle! On Monday I emailed Afrihost to have my package increased from 1Mbps to 2 Mbps. See I was on the IS network and could not do it via the "panel". They replied they need permission to migrate me back. After seeing all the complaints here I left it, rather the devil you know......... Anyway. I noticed yesterday afternoon that my package on the panel showed MTN, I did not bother scrolling down. I increased the package to 2Mbps. Lasr night the speed did not increase. This morning I scroll down and see I am actually still on the IS package! OOPS change to MNT package, errr,,,,,,,,,,,, NO SPEED increase what a bummer but I should have expected it. So 1Mbps IS uncapped = 2Mbps MTN Uncapped.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X