Afrihost Uncapped ADSL Feedback

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Well, I played Diablo 3 from 18h00 -> 21h00 and I didn't have to switch to another account at all! Latency was much better than it has been for the last week or so! Great news!

Does this mean they fixed it?
 
Well, I played Diablo 3 from 18h00 -> 21h00 and I didn't have to switch to another account at all! Latency was much better than it has been for the last week or so! Great news!

Does this mean they fixed it?

Nope. I had 1200ms again.

Did some tcpings - problem is 16% packet loss. Latency is low, but packet loss is a killer!


Ping statistics for 80.239.209.160:1119
60 probes sent.
50 successful, 10 failed.
Approximate trip times in milli-seconds (successful connections only):
Minimum = 204.747ms, Maximum = 255.692ms, Average = 194.737ms
 
Not sure what it's like in CT. For me it's been slightly better than it was on IS. Sucks when then the guy I play against only has one or two bars. They generally quit after I score twice or thrice in the first half ;) I've never been cursed in so many different languages!!

It sucks in CT. One vs one games is okay, but if I play 4vs4 be a pro matches, its like watching a slideshow. It was fine the monday before the big switch. If I switch to my FNBconnect account, it is smooth again. Kinda sad that a free ADSL account from a bank is much better than a R700 account from the supposedly best ISP in SA.
 
It sucks in CT. One vs one games is okay, but if I play 4vs4 be a pro matches, its like watching a slideshow. It was fine the monday before the big switch. If I switch to my FNBconnect account, it is smooth again. Kinda sad that a free ADSL account from a bank is much better than a R700 account from the supposedly best ISP in SA.

Have to agree there, BCS Net accounts outperforms, Altech & Afrihost / Axxess accounts (all MTN) and much more cost effective...
 
Any news on the packet drops we receive? Been doing pings all night yesterday and gets loads of timeouts, switched to my MWEB account and no packet losts at all.
 
My line is very inconsistent mostly in games. One minute my ping is 30 - 50 and the next it sits on 250.
 
Dota 2 ping was abit better last night, it was ranging from 250ms to 280ms, better than the previous night of 320ms +.

but what i did experience last night was huge lag spikes.. where the ping would jump to 4000ms + and then drop down again.
so dunno if it was just me or ISP, but will check if it happens again.

torrents and general internet is A+, im really happy here.

but with time, all these issues will smooth out, hopefully soon.
 
We haven't implemented IPC in Cape Town as yet, and from the sounds of it that will still be at least a month away, due to the Telkom actions required. I'll give an ETA when we have confirmation, but for now it's not an immediate option.

We have managed to implement a major routing change between MTN and Telkom to give better traffic throughput from CT to JHB, and hopefully alleviate much of the problem, and bring latencies within acceptable range. This is hopefully a workable solution to carry us through to the point where we can implement IPC in CT.

Please give us some feedback ASAP so we can get all these minor issues resolved :)
 
We haven't implemented IPC in Cape Town as yet, and from the sounds of it that will still be at least a month away, due to the Telkom actions required. I'll give an ETA when we have confirmation, but for now it's not an immediate option.

We have managed to implement a major routing change between MTN and Telkom to give better traffic throughput from CT to JHB, and hopefully alleviate much of the problem, and bring latencies within acceptable range. This is hopefully a workable solution to carry us through to the point where we can implement IPC in CT.

Please give us some feedback ASAP so we can get all these minor issues resolved :)

When was the change made?

I'm in PTA and my Diablo 3 latency was a lot stabler last night.
 
The internet seems to be a lot better today but i am struggling to get a ping test from where I live to work to jhb but to cpt it runs fine. I used my home account this morning & ran the same test at work with my work account( home is uncapped & work is capped 120GB)
This is the test from work to cpt

http://www.pingtest.net/result/71244828.png
 
My Dota 2 ping is always +- 210ms.... And while im downloading in the background using idm its +-230ms, which is good. And im in Durban. And I play CS:GO and I don't lag.....
 
My Dota 2 ping is always +- 210ms.... And while im downloading in the background using idm its +-230ms, which is good. And im in Durban. And I play CS:GO and I don't lag.....
Yeah also getting +- 220ms on Dota2, and local servers are <50ms so thats all good for my FPS games. Also from Durban.
 
We haven't implemented IPC in Cape Town as yet, and from the sounds of it that will still be at least a month away, due to the Telkom actions required. I'll give an ETA when we have confirmation, but for now it's not an immediate option.

We have managed to implement a major routing change between MTN and Telkom to give better traffic throughput from CT to JHB, and hopefully alleviate much of the problem, and bring latencies within acceptable range. This is hopefully a workable solution to carry us through to the point where we can implement IPC in CT.

Please give us some feedback ASAP so we can get all these minor issues resolved :)


No difference in pings to CPT Hetzner servers.

Code:
--- xxx.xxx.com ping statistics ---
9 packets transmitted, 9 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 49.916/52.842/74.455/7.644 ms

Same as before, with a comparison of 9-11ms ping on MWEB/Web Africa to the same server.

Code:
PING google.com (74.125.136.102): 56 data bytes
64 bytes from 74.125.136.102: icmp_seq=0 ttl=40 time=242.332 ms
64 bytes from 74.125.136.102: icmp_seq=1 ttl=40 time=246.148 ms
64 bytes from 74.125.136.102: icmp_seq=2 ttl=40 time=227.742 ms
64 bytes from 74.125.136.102: icmp_seq=3 ttl=40 time=245.439 ms
^C
--- google.com ping statistics ---
5 packets transmitted, 4 packets received, 20.0% packet loss
round-trip min/avg/max/stddev = 227.742/240.415/246.148/7.456 ms

Also no diff, equivalent ping of 160ms on MWEB / WA when pinging G's international mirrors - but of course they route to Google's local mirrors.

Pleeeeasse route to Googles SA mirrors!@# I don't want to change my hosts file.
 
We haven't implemented IPC in Cape Town as yet, and from the sounds of it that will still be at least a month away, due to the Telkom actions required. I'll give an ETA when we have confirmation, but for now it's not an immediate option.

We have managed to implement a major routing change between MTN and Telkom to give better traffic throughput from CT to JHB, and hopefully alleviate much of the problem, and bring latencies within acceptable range. This is hopefully a workable solution to carry us through to the point where we can implement IPC in CT.

Please give us some feedback ASAP so we can get all these minor issues resolved :)

How do you guys manage a switch-over and did not even plan the IPC for Cape Town yet? Should that not been in place before switching over to the new network.. I would have rather sticked with the IS network than being on the new MTN network a little longer untill the Cape Town IPC was in place, now i need to use a MWEB account to get my 170ms i had before, because my Afrihost account is useless and can barely play games without getting kicked.
 
How do you guys manage a switch-over and did not even plan the IPC for Cape Town yet? Should that not been in place before switching over to the new network.. I would have rather sticked with the IS network than being on the new MTN network a little longer untill the Cape Town IPC was in place, now i need to use a MWEB account to get my 170ms i had before, because my Afrihost account is useless and can barely play games without getting kicked.

Maybe they don't have a lot of customers in CPT?

I was testing my free 1gb account and speeds are dramatically better than with I.S. but yes, the pings are horrible.

The IPC problem is something they would have been aware of when doing the change to MTN.
 
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The IPC was a deliberate decision if I remember correctly. Basically this is new ground for Afrihost, they wanted to keep it simple initially until the dust settles.
 
The IPC was a deliberate decision if I remember correctly. Basically this is new ground for Afrihost, they wanted to keep it simple initially until the dust settles.

Fair enough, but then tell your CPT clients that they are going to experience more latency for a while.

People are funny, if you tell them up front problems are coming they understand. If you just keep quiet and they find out, they get pissed.
 
Fair enough, but then tell your CPT clients that they are going to experience more latency for a while.

People are funny, if you tell them up front problems are coming they understand. If you just keep quiet and they find out, they get pissed.

There shouldn't be that much more latency as I understand things, except to CT-hosted servers ...? Is there separate international transit from CT and JB?
 
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