Afrihost Uncapped ADSL Feedback

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jannier said:
Please explain what that entails ?
Click to expand...

Drop the router from a 1 - 2m height, most easily accomplished by yanking on the Ethernet cable or power cord & letting it fall naturally from where it normally stands. The jolt shakes up the silicon in the circuit boards and often gives you a faster, more stable connection afterwards.

...or more likely, 'bounce' in this instance infers power cycling it, or switching it off & on again... ;)
 
HapticSimian said:
Drop the router from a 1 - 2m height, most easily accomplished by yanking on the Ethernet cable or power cord & letting it fall naturally from where it normally stands. The jolt shakes up the silicon in the circuit boards and often gives you a faster, more stable connection afterwards.

...or more likely, 'bounce' in this instance infers power cycling it, or switching it off & on again... ;)
Click to expand...

I keep my router on the floor anyway, so the data can flow downhill to it from the telephone jack.
 
HapticSimian said:
Drop the router from a 1 - 2m height, most easily accomplished by yanking on the Ethernet cable or power cord & letting it fall naturally from where it normally stands. The jolt shakes up the silicon in the circuit boards and often gives you a faster, more stable connection afterwards.
Click to expand...

Exactly the picture I had in mind :D
 
I have 52 Gig on a 10 m Account
and have the Same Problem trottet and no support and Information and i have Not used the Account this week i was Running on a Test Account with was Fine but stoppt Wirkung at 12:00 today
 
Last edited:
C:\Users\justin>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms sx762.dummy.porta.siemens.net [10.0.0.2]
2 * 96 ms 61 ms 105-236-7-193-esr-lo.mtnbusiness.co.za [105.236.
7.193]
3 99 ms * 71 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178
.5]
4 91 ms 55 ms 57 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 64 ms * 67 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 93 ms 67 ms 87 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 57 ms 266 ms 55 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 59 ms 119 ms 112 ms 41-208-29-125.mtnns.net [41.208.29.125]
9 85 ms 75 ms * 168.209.1.140
10 60 ms 82 ms 57 ms core2a-bry-ge1-1-0.isnet.net [168.209.100.242]
11 62 ms 177 ms 64 ms csw1-b-jup-bry-gi3-1.ip.isnet.net [168.209.217.2
1]
12 74 ms 67 ms 76 ms 196.34.134.105
13 71 ms 137 ms 145 ms gw.aserv.co.za [196.33.227.1]
14 104 ms 126 ms 57 ms www.afrihost.com [196.38.88.139]

Trace complete.

that was done on my afrihost account

speedtest results are exactly the same for my afrihost and trial IS account
 
justin-watokal said:
C:\Users\justin>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms sx762.dummy.porta.siemens.net [10.0.0.2]
2 * 96 ms 61 ms 105-236-7-193-esr-lo.mtnbusiness.co.za [105.236.
7.193]
3 99 ms * 71 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178
.5]
4 91 ms 55 ms 57 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
5 64 ms * 67 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
6 93 ms 67 ms 87 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.22
4]
7 57 ms 266 ms 55 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 59 ms 119 ms 112 ms 41-208-29-125.mtnns.net [41.208.29.125]
9 85 ms 75 ms * 168.209.1.140
10 60 ms 82 ms 57 ms core2a-bry-ge1-1-0.isnet.net [168.209.100.242]
11 62 ms 177 ms 64 ms csw1-b-jup-bry-gi3-1.ip.isnet.net [168.209.217.2
1]
12 74 ms 67 ms 76 ms 196.34.134.105
13 71 ms 137 ms 145 ms gw.aserv.co.za [196.33.227.1]
14 104 ms 126 ms 57 ms www.afrihost.com [196.38.88.139]

Trace complete.

that was done on my afrihost account

speedtest results are exactly the same for my afrihost and trial IS account
Click to expand...

Your exchange looks broken.

What are your line stats on your router?
 
Is it at all remotely possible for afrihost to get telkom to move you to a different exchange if your line is with afrihost?

Tracing route to afrihost.co.za [196.38.88.139]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 978 ms 923 ms 933 ms 105-236-0-193-esr-lo.mtnbusiness.co.za [105.236.
0.193]
3 844 ms 833 ms 877 ms ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
4 828 ms 818 ms 914 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 1093 ms 1079 ms 964 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 934 ms 934 ms 878 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 872 ms 906 ms 1070 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 1091 ms 1083 ms 1157 ms 41-208-29-125.mtnns.net [41.208.29.125]
9 1191 ms 1233 ms 1213 ms 168.209.1.140
10 850 ms 772 ms 848 ms core2a-bry-ge1-1-0.isnet.net [168.209.100.242]
11 856 ms 923 ms 915 ms csw1-b-jup-bry-gi3-1.ip.isnet.net [168.209.217.2
1]
12 1031 ms 1068 ms 1124 ms 196.34.134.105
13 933 ms 928 ms * gw.aserv.co.za [196.33.227.1]
14 902 ms 956 ms 951 ms www.afrihost.com [196.38.88.139]

Trace complete.
Click to expand...
 
my line rental is dont by afrihost

Connection status: Connected (0:01:23:59)
Connection mode: Always on
IP address: 196.215.128.2
MAC address: 00:21:04:A0:FA:4F
Default gateway: 196.210.158.129
Preferred DNS server: 168.210.2.2
Alternate DNS server: 196.14.239.2
Downstream rate: 4096 kbps
Upstream rate: 512 kbps
PPPoE pass-through: Enabled
ADSL Line

Status: Cable connected
Line mode: G.DMT
Maximum line rate: 8128 kbps (upstream)
Noise margin: 14 dB (upstream)
Line attenuation: 36.9 dB (upstream)
Output power: 10.9 dBm (upstream)
Address Translation (NAT)

Status: Enabled
Dynamic DNS

Status: Disabled
 
Could they at least get information about what's being done about it? Because i've tried with telkom but they have no clue.
 
FYI. At the moment Afrihost "linux distribution" downloading vs Plugg

AH
afrihost.jpg


Plugg
plugg.jpg
 
justin-watokal said:
my line rental is dont by afrihost

Connection status: Connected (0:01:23:59)
Connection mode:Always on
IP address:196.215.128.2
MAC address: 00:21:04:A0:FA:4F
Default gateway:196.210.158.129
Preferred DNS server:168.210.2.2
Alternate DNS server:196.14.239.2
Downstream rate:4096 kbps
Upstream rate:512 kbps
PPPoE pass-through: Enabled
ADSL Line

Status:Cable connected
Line mode:G.DMT
Maximum line rate:8128 kbps (upstream)
Noise margin:14 dB (upstream)
Line attenuation:36.9 dB (upstream)
Output power:10.9 dBm (upstream)
Address Translation (NAT)

Status: Enabled
Dynamic DNS

Status: Disabled
Click to expand...

All afrihost do is manage the line rental, all the technical work and provisioning is telkom.

Your line looks fine, your exchange looks to be congested.

Ask afrihost to log an issue with telkom. Then get other people in your area to do the same. If telkom get lots of complaints they might investigate.
 
lilggg said:
Could they at least get information about what's being done about it? Because i've tried with telkom but they have no clue.
Click to expand...

You cannot just move a line to a different exchange; it would entail physically laying a new cable from your home to another exchange.
 
the local exchange would be at the post office i assume. calling de aar a area is like calling a marble a planet.
there are few ppl here using adsl but the funny thing is it used to be okay till 3 weeks ago.
i use to get 420 - 380 kb/s. now i struggle to get 30kb/s
 
HapticSimian said:
You cannot just move a line to a different exchange; it would entail physically laying a new cable from your home to another exchange.
Click to expand...

Yes.

justin-watokal said:
the local exchange would be at the post office i assume. calling de aar a area is like calling a marble a planet.
there are few ppl here using adsl but the funny thing is it used to be okay till 3 weeks ago.
i use to get 420 - 380 kb/s. now i struggle to get 30kb/s
Click to expand...

Hu?!
 
I have not been in De Aar for many years, but I recall it is not very big, so you would most likely have only 1 Exchange and dslam there, and the more people that starts using adsl there the less bandwidth you going to have to share amongst yourselves until Telkom upgrades the capacity.
Just my rough guess.
 
I really need to do an online assessment for a job but cannot even get the international page to open. If I cannot get this completed it means I might miss out on getting a job, which sucks after 2,5years of unemployment. Have already lost one contract but not keen to lose the chance for a decent permanent expat job, just because our connections blows.

Test conducted on 17 November 2012 15:07
Download Speed: 18 kbps (2.3 KB/sec transfer rate)
Upload Speed: 319 kbps (39.9 KB/sec transfer rate)
Latency: 226 ms

that took forever to give a result for download. the window is almost gone and I need to do this. Been forced to go elsewhere for bandwith right now.
 
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