Afrihost Uncapped ADSL Feedback

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AfriMan said:
Still getting reports that most having the issue can get on now. It might be the rate at which Telkom can assign IP address per hour.

I'm also still trying to get official confirmation that it has been solved and what the actual issue was.
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Thanks (so spamming reset router might prove lucky?)
 
eltherza said:
Thanks (so spamming reset router might prove lucky?)
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No not really, if there are too many requests to login it will just backlog the authentication server, so rather just give us a bit to process all the failed authentication requests. Not sure how long this will take, but shouldn't much longer.
 
Centaur said:
Does Afrihost have a caching system in place, like MWEB, WA, IS. This will take a lot of strain from their international capacity. Also, do you allow local content to go through and not get shaped and throttled, like some of the other ISPs. I think your current shaping system is crap and not at all what you are advertising. Would be great if you actually monitor the network capacity and then dynamically shape customers, depending on their usage per a certain term. So you basically have a priority shaping based system that shapes dynamically. I know this will be difficult to implement, but do checks at a certain interval.

It seems you don't have enough capacity and are taking the strain, or your systems are too pathetic and can't manage the amount of bandwidth or users. This might explain why some people always get full line speed, while others get nothing.

Another thing that is still present, the internet goes completely dead at random intervals, but it seems it is usually after midnight. The connection is still connected to Afrihost, but nothing works on the internet, and then after a few minutes the internet works again.

Where is all the planning you put in when you planned to switch to MTN.
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We definitely have more capacity than we did before the move, and perhaps this was managed differently than it is not, and that is only because we feel we can offer a better service by not throttling users and making their experience so poor they cannot open a browser page or download an email. We want to offer a service like no other ISP that ALWAYS offers excellent real time service, not matter how much other services are shaped, as we believe that is what the majority of clients are after.

We still have IPC planned for Cape TOwn and Durban, and our overall speeds should generally improve, at that stage will will review our usage and capacity again. Our aim is to give as much value as possible, and considering that 23% more bandwidth has been accessed, with a relatively similar user base, we feel this is proof enough that we have not underestimated capacity, and it is not the issue.
 
and we back to 60KB speeds and its not even monday yet ... and here I thought AH might have gotten their act together ... glad I did not cancel the cancellation just yet ... guess its gonna be a few months before this comes right ...
sorry AH .. while I do want to support you, you are making that impossible ... will def look you up in a couple of months and see if there is any improvement .. good luck to all who remain, as I think the only way AH will realise that this is not acceptable is when we let our money do the talking!!
 
I'm positively surprised this morning. I'm reaching 200kB/s download speeds on a 2Mbps line. Let's see how long it lasts :)
 
Yesterday my line was flying, getting 80KB/s + on my torrents and I was even able to stream the F1 live on my Galaxy S2, bu tthis morning we are back to 6KB/s on torrents... What a bummer.. Come on now AH, we know you can do it, but you better do it before we all leave.
 
my speeds are dead slow as well. there is seems to be a backlog on there MTN servers and I thought would have better speeds when moved over to MTN servers. think they need to let the people have a choice between the IS and MTNNS servers!
 
Getting solid speeds at on my 2mb line, a whole 60kbp/s!!. Its great!! (sarcasm). Please fix this :(. Trying to sort out linux distros at 60kbps is not exactly fun. You have been trying to fix your shaping policies since the end of last month, its starting to become somewhat unacceptable now.
 
I got full speed on Fri and Sat, but send in my cancellation on Sat.
Wasn't trusting them not to have opened the gates just before the 25th so people don't cancel, and then "fix" the QoS on Monday to bring down the speeds again!
Looks like I was correct if I read the previous couple of posts.

I was a big supporter of Afrihost, but they have dropped the ball moving to MTN. Testing a couple of trial account now to see what will work.
Afrihost running at 30kb/s, put in trial account details and get full line speed with whatever I do.
 
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