Afrihost Uncapped ADSL Feedback

Status
Not open for further replies.
Grubscrew said:
I wish that Apple will release a iOS update now so that some applenista will lose it and take his hand bag and go and slap a few people with it at Afrihost's office.
Click to expand...

Good one! :D

I've had horrible speeds since the end of the holidays, no matter how many resets Afrihost does on my line, absolutely no change in my crappy speeds on 2Mb uncapped. My speeds are the same as what Ryan411 has.
 
grapjas said:
I must say I since my usage patern has changed and I no longer require to work from home at all this policy seems to be working for me.

BUUUT I still dont think you should have gone for shaping certain protocols for all users when the network gets put under strain. It's not fair to the people that have only downloaded 50mb a month and then gets shaped right back to 2001.
If there are to many people on the network rather go back to the "Naughty corner aproach" as you put it. At least this way a user would know why he is battling. This might take some strain of the network.

Could you also clarify if the network is under strain do capped users also take a hit in performance? I agree it shouldn't be as bad as the uncapped guys but at least spread the issues around a bit.
Click to expand...

ok....lets think about this for a second

I agree the "naughty corner" approach might the right approach, however, how about warning the user first of the excessive usage and directing the user to the section of AUP that explains this and should the user persist...then enforce the policy? When you shape that user aggressively, is it for a indefinite period of time because if so, you'll never see if that user does it again. It then defeats the purpose. So...what is the period of time for shaping?

@AfriMan - I think in all fairness, the shaping and/or QoS should not be so aggressive at night maybe from about 9PM onwards? Yes, QoS is configured and designed for you to prioritise traffic but the whole idea and reason for users to start their huge downloads, gaming etc., from that time on is because the network then becomes quiet? Right? It makes business sense to apply the policy during the day. Could we see, in order of priority which protocols get preference?

How about posting some network stats for the last few months? Basically, showing us, your customers, at which of your nodes the highest traffic has been seen? This would also show a trend. Maybe AH should zoom in on those nodes, apply a sniffer and then drill down port specific to see who the culprit(s) are and these are the ones that need whipping?

I spoke to a few friends last night who also switched to AH at the same time I did and their DL speeds have not dropped. They DL between 180 - 250GBpm. Onoe of them is already on just under 100GB. So where's the shaping there? Contradiction?
 
Spartaniz said:
When I see you post something, I know you're complaining about something. Why don't you just ask your mommy to cancel your afrihost account and move on.
Click to expand...

difficult to call her, considering she is dead... but clearly you are to ignorant to know that

and as per Afriman request, I was just highlighting an issue not even complaining... suggest that you learn to identify the difference.
 
Last edited:
Sinbad said:
Don't know what you guys are on about.

Hi,

SABnzbd has downloaded "xxx.S09E10.HDTV.x264-2HD"

Finished at 2013-01-11 06:19:07
Downloaded 276 MB

Results of the job:

Stage Download
Downloaded in 4 minutes 36 seconds at an average of 1022 KB/s
Click to expand...
Afrihost doesn't love me as much as youafrihost.jpg
 
Doesn't someone want to take their handbag and go slap a telkom tech into converting my line for adsl quick-quick?
Signed up on Wednesday, want a connection by the weekend :rolleyes: ;P
 
Grubscrew said:
news1.afrihost.co.za, what is your download speed now when your try to pull a nzb
Click to expand...

I use a premium overseas provider. Maybe you should try one.

Can't initiate a download now, I'm at work.
 
Spartaniz said:
When I see you post something, I know you're complaining about something. Why don't you just ask your mommy to cancel your afrihost account and move on.
Click to expand...

In other words; "don't provide feedback in the Afrihost feedback thread unless it's positive."

Smart man.
 
Sinbad said:
Don't know what you guys are on about.

Hi,

SABnzbd has downloaded "xxx.S09E10.HDTV.x264-2HD"

Finished at 2013-01-11 06:19:07
Downloaded 276 MB

Results of the job:

Stage Download
Downloaded in 4 minutes 36 seconds at an average of 1022 KB/s
Click to expand...

Also had no issues last night, P2P was great = +/- 350 - 400KB/s, Youtube streaming 720p on 4Meg line - not at the same time though...
 
Figured out what was happening last night, they shaped the crap out of me. When doing normal browsing, everything was fine but as soon as I started my torrent everything including HTTP (port 80) was being shaped to dialup. As soon as I kill my torrent, then everything was fine again.
 
cbrunsdonza said:
Figured out what was happening last night, they shaped the crap out of me. When doing normal browsing, everything was fine but as soon as I started my torrent everything including HTTP (port 80) was being shaped to dialup. As soon as I kill my torrent, then everything was fine again.
Click to expand...

That's sometimes link saturation,too many small connections at once,if I remember right limiting torrent to maximum 100 connections was a safe number to aim for,and also keep an eye that your uplink doesn't get filled entirely by limiting that
 
I was poking around on HelloPeter.com having a look at some feedback about other ISPs. OMW...AH is right up there with WA wrt the number of complaints! WOW!
 
cbrunsdonza said:
Figured out what was happening last night, they shaped the crap out of me. When doing normal browsing, everything was fine but as soon as I started my torrent everything including HTTP (port 80) was being shaped to dialup. As soon as I kill my torrent, then everything was fine again.
Click to expand...

Gees...are you also in the naughty corner without being fore-warned? Wonder long they leaving you there for? Wonder if they leave us there until the new month? I've been in there since 01-Jan-13
 
grapjas said:
It's definitely not just torrents that get shaped. NZBs and HTTP downloads are also affected.
Click to expand...

+10000000000..................I tried downloading an ISO for CentOS, FreeBSD and Linux and it was snail's pace. Guess this is AH's New Year's resolution?
 
So to summarize:

The QoS tables need to be tweaked or the heavy users need to be outright throttled.
Hypothetically, if users were throttled for heavy usage and were told the cap was 100Gb, how would that fix things? Its not like you will be changing your usage habits to only attempt to consume 100Gb per month, then you could just as well buy a capped unshaped account which would amount to the same thing.

I remember when our highsite QoS tables were terrible on WUG and killed downloads for some users, few tweaks fixed it, for a while, until another group who had been used to their speeds, started complaining that their speeds were now dropping (due to the bandwidth now being more evenly shared)

For interest sake

If EVERY subscriber were to receive all content CONSTANTLY on their line speeds ALL THE TIME, how much bandwidth would AH need to have access to to cater for that
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X