Afrihost Uncapped ADSL Feedback

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jannier said:
Yes there is something seriously wrong on the Telkom Network.

Compare my tracert from this morning, average 7ms now!!!!

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 261 ms 274 ms 271 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 317 ms 297 ms 299 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 261 ms 253 ms 253 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 210 ms 222 ms 208 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 249 ms 266 ms 258 ms 196.44.31.106
7 251 ms 247 ms 231 ms ct-cr-2.za--ct-cr-1.za-a.mtnns.net [196.44.31.108]
8 182 ms 203 ms 196 ms 196.44.0.74
9 201 ms 192 ms 193 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
10 193 ms 195 ms 184 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
11 149 ms 161 ms 146 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
12 147 ms 137 ms 134 ms 196.28.178.66
13 145 ms 151 ms 163 ms cte-core-sw2.vwol.net [196.41.144.35]
14 182 ms 193 ms 203 ms www.mweb.co.za [196.2.63.110]


But this even happens with my Webafrica account

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 287 ms 286 ms 283 ms wblv-ip-bb-1.ipnet.wa.co.za [41.185.100.1]
2 300 ms 252 ms 247 ms wnls-ipc1-vl-108.wa.co.za [196.220.59.238]
3 254 ms 238 ms 259 ms wnls-cr2-vl-801.wa.co.za [41.185.0.66]
4 259 ms 269 ms 248 ms wnls-cr1-vl-10.wa.co.za [41.185.0.42]
5 268 ms 268 ms 250 ms mweb.ct1.napafrica.net [196.46.25.15]
6 227 ms 226 ms 230 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
7 260 ms 257 ms 246 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 285 ms 283 ms 272 ms 196.28.178.66
9 232 ms 242 ms 245 ms cte-core-sw2.vwol.net [196.41.144.35]
10 * 291 ms 297 ms www.mweb.co.za [196.2.63.110]

The one moment it is perfect the next moment ****ed.
Is it because I mentioned on which Exchange I am on- getting targeted now?
Click to expand...

Certain exchanges which are congested or oversubscribed will have similar symptoms. Especially going into late afternoon / evening, when people are jumping onto the net in residential areas.
 
AfriMan said:
Certain exchanges which are congested or oversubscribed will have similar symptoms. Especially going into late afternoon / evening, when people are jumping onto the net in residential areas.
Click to expand...

So how can AH help put pressure on Telkom to upgrading those exchanges? If I can't use my 4Mb to its potential when I'm home after work, what's the point of paying for 4Mb?

Downgrade for me = less revenue for AH. :)
 
kripstoe said:
So how can AH help put pressure on Telkom to upgrading those exchanges? If I can't use my 4Mb to its potential when I'm home after work, what's the point of paying for 4Mb?

Downgrade for me = less revenue for AH. :)
Click to expand...

It's not always worth downgrading. If you're getting 50% of your 4Mbps, chances are you'll get 50% of whatever line speed you opt for - if it's congestion or cable related.

But if you're line is with us, we'll log with telkom and chase them up. Upgrading exchanges is tricky, as that goes to a cabling and budget department, and we cannot access them directly. It is definitely possible, but it's a bit of a process. But we'll be with you every step of the way and put as much pressure on Telkom as we can until they find a workable solution for you.
 
I think the new IPC is suppose to bring better ping and latency for CT, and give the JHB IPC a bit of a breather. But I don't it will change the capacity much. They will probably relax the shaping and throttling a bit though.
 
Last edited:
Oh, I was under some different impression. I didnt realize it was only latency that was going to be quicker.
 
So the D/L is really crappy (sorry) and latency better (though not as good as the weekend where had 165ms on Sat for a period of time). Surely on a 4MB line the D/L should atleast be over 2MB? I have to admit that, that speed is kinda normal and thats after a full reboot, modem recycle and fix my line... had brilliant or Pure Internet Joy for about 3hours on Sat and now all i have in latency under the norm of 210ms... HELP AFRIMAN

Test conducted on 25 February 2013 08:22 (International)
Download Speed: 331 kbps (41.4 KB/sec transfer rate)
Upload Speed: 496 kbps (62 KB/sec transfer rate)
Latency: 196 ms
Tracing route to eu.battle.net [80.239.186.40]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 8 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 12 ms 10 ms 10 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 11 ms 54 ms 20 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 19 ms 14 ms 11 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 209 ms 195 ms 179 ms lt-cr-1.uk--tb-cr-2-a.uk.mtn.net [196.44.31.213]
7 170 ms 167 ms 170 ms am-cr-2.nl--am-tpr-1.nl-a.mtn.net [209.212.111.218]
8 169 ms 169 ms 169 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
9 174 ms 172 ms 170 ms 4.69.162.141
10 168 ms 168 ms 167 ms ae-1-51.edge4.Amsterdam1.Level3.net [4.69.139.138]
11 168 ms 170 ms 179 ms Telia-level3-10g.Amsterdam1.level3.net [4.68.62.98]
12 183 ms 171 ms 183 ms adm-bb4-link.telia.net [213.155.134.166]
13 200 ms 178 ms 174 ms prs-bb1-link.telia.net [213.155.134.234]
14 174 ms 173 ms 177 ms prs-b8-link.telia.net [213.155.131.1]
15 *
 
ainsin said:
I think the new IPC is suppose to bring better ping and latency for CT, and give the JHB IPC a bit of a breather. But I don't it will change the capacity much. They will probably relax the shaping and throttling a bit though.
Click to expand...

They have 60% more capacity now...

8Gbps -> 13Gbps
 
ainsin said:
I think the new IPC is suppose to bring better ping and latency for CT, and give the JHB IPC a bit of a breather. But I don't it will change the capacity much. They will probably relax the shaping and throttling a bit though.
Click to expand...

What?? Seriously? Where did you hear that? We've been strung along for months in Cape Town getting sometimes max 20% of advertised throughput and told hang on, hang on, the new IPC is coming, so TRUST ME we are expecting a heck of a lot more than better latency.
 
Latency still looks good, similar to weekend.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 6 ms 8 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 14 ms 12 ms 8 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 150 ms 150 ms 150 ms ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
7 150 ms 174 ms 149 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
8 150 ms 150 ms 150 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
9 * * * Request timed out.
10 151 ms 152 ms 151 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
11 152 ms 150 ms 150 ms 132.185.255.60
12 150 ms 150 ms 150 ms virtual-vip.thdo.bbc.co.uk [212.58.241.131]

Trace complete.

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 7 ms 6 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 7 ms 6 ms 7 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 10 ms 7 ms 7 ms 196.44.31.106
7 7 ms 7 ms 7 ms ct-cr-2.za--ct-cr-1.za-a.mtnns.net [196.44.31.108]
8 7 ms 6 ms 6 ms 196.44.0.74
9 7 ms 7 ms 7 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
10 18 ms 12 ms 10 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
11 8 ms 7 ms 7 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
12 7 ms 7 ms 7 ms 196.28.178.66
13 7 ms 7 ms 7 ms cte-core-sw2.vwol.net [196.41.144.35]
14 8 ms 8 ms 8 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Download speed on even Capped is very bad!! The speed suddenly dropped after the latency went wacked yesterday, latency recovered but the download speeds are down the drain atm.





Someone has applied the brakes, pulled the hand brake, thrown out the anchor, and applied reverse thrust all at ones?
 
Last edited:
Well, the only thing I'm noticing in Cape Town is better international d/l speed 1 - 1,5mbps on a 4mbps line, so not too bad compared to previous experience. However, straight http downloads from JHB from CPT also 1 - 1,5 mbps.

Aah, and also no longer seem to be routing to the Cape Town Hetzner data centre via Jhb.
 
Last edited:
jannier said:
Someone has applied the brakes, pulled the hand brake, thrown out the anchor, and applied reverse thrust all at ones?
Click to expand...

Maybe they will release the brakes, lift the anchor and put the engines in full forward thrust when they do the "Official" launch announcement of the IPC! "me holding thumbs"
 
garp said:
What?? Seriously? Where did you hear that? We've been strung along for months in Cape Town getting sometimes max 20% of advertised throughput and told hang on, hang on, the new IPC is coming, so TRUST ME we are expecting a heck of a lot more than better latency.
Click to expand...

Do I understand it right that Afrihost users from Cape Town still think that it is people from Cape Town being persecuted and Afrihost users outside Cape Town are getting an excellent service?
 
new_in_za2 said:
Do I understand it right that Afrihost users from Cape Town still think that it is people from Cape Town being persecuted and Afrihost users outside Cape Town are getting an excellent service?
Click to expand...

No, we don't believe we're being persecuted, but we've been repeatedly been told by Afrihost support and on this forum that the reason why we've been getting periods of crappy throughput is the lack of an IPC in Cape Town.

I move between JHB and CPT all the time, and CPT has definitely been marginal for a long time.
 
well my exchange seems to have repaired itself and pings are great again - but 1.9MB speedtest on a 4MB uncapped account isn't very good (local+int)

the excitement of a new ipc made me come back i hope it's not just going to stay at this.
 
garp said:
No, we don't believe we're being persecuted, but we've been repeatedly been told by Afrihost support and on this forum that the reason why we've been getting periods of crappy throughput is the lack of an IPC in Cape Town.

I move between JHB and CPT all the time, and CPT has definitely been marginal for a long time.
Click to expand...

Au contraire, it's repeatedly been mentioned that EVERYONE (except a few persons who pop in and claim they get full line speed always) gets throttled, regardless of geographical location.

I'm getting 1/16th the promised speed. I'm nowhere near Cape Town.

Anyway, I'm just curious about people who seem to have a persecution complex. Over and out.
 
new_in_za2 said:
Au contraire, it's repeatedly been mentioned that EVERYONE (except a few persons who pop in and claim they get full line speed always) gets throttled, regardless of geographical location.

I'm getting 1/16th the promised speed. I'm nowhere near Cape Town.

Anyway, I'm just curious about people who seem to have a persecution complex. Over and out.
Click to expand...

Who has a persecution complex? Cape Town people? Have you not been following the saga of the IPC (or lack thereof) in Cape Town? I have specific responses from Afrihost, which, rightly or wrongly attribute my complaints about poor performance to the lack of an IPC facility in Cape Town, which problem has hopefully been rectified.

I'm not sure this translates into a "persecution complex"?

If you are in another part of the country and are also experiencing poor service, then I suggest you take it up with Afrihost??
 
Getting 3.6Mb/sline tests, Tera Rising (previously Tera-online), 49.5gb downloaded overnight

Everything seems normal
 
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