Afrihost Uncapped ADSL Feedback

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getting 227ms latency on a international test but no D/L speed is ??

Test conducted on 08 March 2013 10:49
Download Speed: 81 kbps (10.1 KB/sec transfer rate)
Upload Speed: 260 kbps (32.5 KB/sec transfer rate)
Latency: 227 ms

Tracing route to microsoft.com [64.4.11.37]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 9 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 361 ms * 167 ms ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178.5]
4 160 ms 159 ms 168 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 169 ms 163 ms 163 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 324 ms * 327 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
7 * * * Request timed out.
8 * * * Request timed out.

Strange, looks like you route differently, not sure what jh is, maybe Johannesburg?

I route via tb, and the closest I can guess is Tygerberg--
IPC seems to be taking a bit of strain.

Tracing route to microsoft.com [64.4.11.37]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 32 ms 32 ms 32 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 6 ms 6 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 31 ms 31 ms 30 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 215 ms 150 ms 150 ms jp-nt-1--pe-ad-1-a.mtnns.net [196.44.31.113]
7 175 ms 176 ms 175 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
8 * * * Request timed out.
9 * * * Request timed out.
 
Spoken too soon, something very wrong now.

The following trace was about 2 minutes apart, you can see the sudden change in the route.

Tracing route to webafrica.co.za [196.220.58.66]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 6 ms 6 ms 6 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
4 6 ms 5 ms 6 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 7 ms 6 ms 6 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 6 ms 6 ms 6 ms tb-pr-1.za--tb-cr-2.za-a.mtnns.net [196.44.18.143]
7 7 ms 6 ms 7 ms wblv-ip-se-2-gw.telkom-ipnet.co.za [196.25.165.197]
8 7 ms 6 ms 6 ms 196.43.25.205
9 8 ms 7 ms 7 ms 196.43.51.26
10 9 ms 8 ms 8 ms wnls-cr1-vl-101.wa.co.za [196.220.59.225]
11 8 ms 8 ms 8 ms wnls-hr2-gi-8-13.wa.co.za [41.185.1.34]
12 9 ms 8 ms 9 ms 196.220.58.66

Tracing route to webafrica.com [196.220.58.66]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 421 ms 420 ms 421 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178.29]
4 423 ms 422 ms 420 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 422 ms 423 ms 422 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 428 ms 428 ms 428 ms 41.181.139.109
7 426 ms 425 ms 427 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.17]
8 427 ms 428 ms 428 ms 196.43.25.137
9 452 ms 450 ms 451 ms 196.43.51.26
10 449 ms 448 ms 448 ms wnls-cr1-vl-101.wa.co.za [196.220.59.225]
11 447 ms 448 ms 449 ms wnls-hr2-gi-8-13.wa.co.za [41.185.1.34]
12 445 ms 444 ms 446 ms 196.220.58.66

And service degrading

Tracing route to webafrica.com [196.220.58.66]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 424 ms 424 ms 426 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178.29]
4 424 ms 424 ms * qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 455 ms 423 ms 423 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 427 ms * * 41.181.139.109
7 * 428 ms 428 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.17]
8 426 ms * * 196.43.25.137
9 449 ms 451 ms 449 ms 196.43.51.26
10 * 446 ms 446 ms wnls-cr1-vl-101.wa.co.za [196.220.59.225]
11 449 ms 447 ms 447 ms wnls-hr2-gi-8-13.wa.co.za [41.185.1.34]
12 450 ms * 446 ms 196.220.58.66

local:

Test conducted on 08 March 2013 13:46:22
Download Speed: 79 kbps (9.9 KB/sec transfer rate)
Upload Speed: 284 kbps (35.5 KB/sec transfer rate)
Latency: 434 ms
 
My connection is ultra slow today, soI tried to conduct a speed test:

Configuration Load Failed
An error occured while loading Speedtest.net Please try again and let us know if it continues to happen.

Who's @$$ must I kick for this denial of service, Telkom or AH?
 
yeah seems broken even on local
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 8 ms 105-236-8-65-esr-lo.mtnbusiness.co.za [105.236.8.65]
3 433 ms * 434 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 429 ms 429 ms 430 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 * 433 ms 432 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 435 ms 436 ms 435 ms 41.181.180.10
 
took the better part of 2mins to just load this forum, cant even log into the clientzone... is it a Telkom issue again or IPC or AH or wait the rain...??????
 
Yep, just did a tracert and the k@k hits the ventilation at hop #3 and doesn't stop.
Is this maybe the right time to transfer the line to AH so I can make use of their Client Zone's port reset facility?
Not reallly in the mood to hang on the telephone with telscum for hours, only to finally get thru to the tea lady who doesn't understand mei zeckzy jermenn akkzent.
 
Yep, just did a tracert and the k@k hits the ventilation at hop #3 and doesn't stop.
Is this maybe the right time to transfer the line to AH so I can make use of their Client Zone's port reset facility?
Not reallly in the mood to hang on the telephone with telscum for hours, only to finally get thru to the tea lady who doesn't understand mei zeckzy jermenn akkzent.

Not sure a port reset will help here. This is a serious on the network not on your port.
 
Yip loosing connectivity constantly! AH what's up !!!!!
 
From Twitter:

Afrihost ‏@Afrihost
Our engineers are investigating poor throughput and latency reports in the Cape Town area. Telkom is also looking at the problem.
 
Just so you know, it's all gone to k@k on capped as well - but afrihost's site says network fully operational! It has actually been getting slower and slower over the last 24 hours or so, even on browsing.
 
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