Afrihost Uncapped ADSL Feedback

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garp said:
I assume you're trolling, but for the sake of argument let me just say that, despite having grown up in Johannesburg, I have come to realise that Gauteng in all aspects other than shopping malls, is distinctly "lesser" to just about every other province.
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I am guessing that your husband is battling to light the fire for the snoek braai. Go and make him a sandwich so long.
 
HermanTheGerman said:
Yep, it's k@k again. And since it's the weekend I have a fear that all the telclowns are sitting at home, braaiing. So another weekend without usable interwebz. My hope ... my very unrealistic hope is that my exchange will come out as brandspanking shiny new 20MB vdsl enabled after this has cleared up. :erm:
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They have already said only Durbanville!
 
Gr8. Now not only do I not have a landline voice service from telkom for the last 9 days ... now I have no adsl either :mad:

edit: Posted via 3G.
 
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My speeds on my 10mb line has broken record.
Ping now 2147ms, download 0.28mb, upload 0.07mb

Seems like things can only get worse. Not sure howmuch longer I can withstand all this. Just no internet joy.

Cant believe we pay for this type of service.
 
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Very weird this morning. The speedtest needle fluctuates all over the place between 0.5 and 2mbps but averages at about 0.7 mostly. Pings to local servers vary wildly between 65ms and 1200ms. Still routing to local CPT servers via JHB, it seems. This is day 3 - something must have gone seriously wrong.
 
garp said:
I assume you're trolling, but for the sake of argument let me just say that, despite having grown up in Johannesburg, I have come to realise that Gauteng in all aspects other than shopping malls, is distinctly "lesser" to just about every other province.
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Definitely lesser in the amount of persecution complex too.
 
Latest update is that they've identified a hardware issue on the breakout onto our network. Telkom are sourcing new components to sort this out, and our guys are working through the night and weekend to deliver the best possible service until Cape Town comes fully back online.

We're doing our best to maximise overall throughput and control latencies, which are the main symptoms being reported at the moment.

I'll post an update as soon as I hear anything further.
 
garp said:
Very weird this morning. The speedtest needle fluctuates all over the place between 0.5 and 2mbps but averages at about 0.7 mostly. Pings to local servers vary wildly between 65ms and 1200ms. Still routing to local CPT servers via JHB, it seems. This is day 3 - something must have gone seriously wrong.
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UPDATE: 10:00 10 March 2013 - Engineers have isolated a hardware problem which they believe is the cause of ADSL issues in the southern region. Replacement components are urgently being sourced from JHB to be priority delivered to Cape Town. From there the new hardware will be installed and tested in the shortest possible time. Our engineers are working tirelessly to deliver the best possible experience to affected clients in the interim, and we are grateful for their continued patience as the problem is resolved.
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Doesn't say if it is Telkom or AH hardware problem.
 
jannier said:
LoL no, you just selected a server in Botswana to do your speed test again.
hover your mouse over the green triangle and select a server closer.
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LOL no, Jannier, I usually just chose the automatic speedtest which will give me the server with the fastest ping, which is usually MTN CPT ... if things are as they are supposed to be. Today it's a bit closer to home, JHB which is "only" 1600 km from here. :erm:
http://www.speedtest.net/result/2563282193.png
So not a good result for a distance roughly of Copenhagen/DK to Madrid/ESP. And I bet my @$$ that that distance, covering at least 5 whole EU countries, gets a much better result.
 
HermanTheGerman said:
LOL no, Jannier, I usually just chose the automatic speedtest which will give me the server with the fastest ping, which is usually MTN CPT ... if things are as they are supposed to be. Today it's a bit closer to home, JHB which is "only" 1600 km from here. :erm:
http://www.speedtest.net/result/2563282193.png
So not a good result for a distance roughly of Copenhagen/DK to Madrid/ESP. And I bet my @$$ that that distance, covering at least 5 whole EU countries, gets a much better result.
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The algorythm used by speedtest.net is flawed, it is not perfect, select a test server manually.
 
Pretoria

Bufamotis said:
Had full line speed over torrent traffic the last week up until three days ago then it went belly up, very slow 1-10kB/s with intermittent spikes of 80kB/s or so.

AfriMan, is this to do with the relaxed week-long shaping policies or something, has that now been reset, or has it only now been running.
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I am consistently getting the same result (it's been at least four consecutive days now), torrent traffic rockets up to line speed between about midnight and 6am, then the brakes are applied and speed drops to less than 5kB/s. Files will take between infinity and years to download, come night time it promises 1 day to download.

Why are we [back] on time based/traffic based shaping rules now? This cannot be a dynamic QoS issue as the bandwidth was seemingly available for the past week and torrent type traffic was able to run effortlessly. There should be no significant change in demand now, its not school holidays yet, no new massive software release, no critical windows of ubuntu update that i've come across, what has changed? :confused:
 
UPDATE: 13:50 10 March 2013: Replacement hardware has arrived on site and faulty components have been replaced. Testing has commenced and we are hopeful that full ADSL performance can soon be restored to the southern region. We will inform clients as soon as normal routing has been restored and they can expect ADSL services to behave normally. Thank you for your patience and understanding.
 
UPDATE: FOREVERHOUR:FOREVERMINUTE FOREVERDAY FOREVERMONTH FOREVERYEAR

These guys (telkom) still don't know how to connect a network cable to a router. The internet has been ****ed since end jan. how can it be that hard, unless you are retarded.

That's all.
 
AfriMan said:
Latest update is that they've identified a hardware issue on the breakout onto our network. Telkom are sourcing new components to sort this out, and our guys are working through the night and weekend to deliver the best possible service until Cape Town comes fully back online.

We're doing our best to maximise overall throughput and control latencies, which are the main symptoms being reported at the moment.

I'll post an update as soon as I hear anything further.
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Give a shout out and thanks to the guys giving up their weekends for us!
 
Unfortunately the performance still isnt good enough :(

Ive really enjoyed it, and the performance is definitely better, but it still isnt good enough for international gaming. My capped account is still excellent though :)
 
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