Afrihost Vodacom Fixed 5G thread

deweyzeph said:
I'm mostly on B1:

View attachment 1860642

Sometimes I get aggregation with B3 and B8, but mostly it just sticks to B1. The reasons my speeds are so high even on B1 is because of my external directional antenna and a solid SNR of 20dB. The tower I'm connected to is about 3km away with a clear line of site.

I'm sure 5G is coming soon. MTN already has 5G in my area but it's painfully slow. Can barely get about 10Mbps with an MTN sim. Unfortunately my external antenna only works with 4G, I'll need to buy a new one once Vodacom launches 5G here. But to be honest I'm pretty happy with 200Mbps+ speeds on 4G.

I'm also very happy with the TP-Link NX510v. It's a breathe of fresh air compared to the dumbed down ZTEs.
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Mind sharing what antenna you bought and where? Might need to also look at getting one depending on the signal after I receive hardware.
 
Still happy with my Vodacom fixed 5G being used as a failover backup connection to my fibre. These are the speeds I'm getting currently, and I'm only on LTE (no 5g signal in my area):

18541638546.png
 
deweyzeph said:
Still happy with my Vodacom fixed 5G being used as a failover backup connection to my fibre. These are the speeds I'm getting currently, and I'm only on LTE (no 5g signal in my area):

18541638546.png
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I need to get an external antenna. Signal where service is deployed is pretty weak. But looking forward to some decent speed later on.

Which @Afrigirl reminds me, does Afrihost perhaps have contact with someone at Vodacom who could possibility advice on which external antenna they recommend for their towers?
 
grant_cpt said:
I need to get an external antenna. Signal where service is deployed is pretty weak. But looking forward to some decent speed later on.

Which @Afrigirl reminds me, does Afrihost perhaps have contact with someone at Vodacom who could possibility advice on which external antenna they recommend for their towers?
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Go to Poynting Direct, they know everything there is to know about external antennas. That's where I got mine from.
 
@AfriNatic @Afrigirl Upon contacting your support representatives regarding my request to switch from CGNAT to a public IP, I was informed that this service change cannot be accommodated. Any assistance or clarification would be greatly appreciated.
 
camross007 said:
@AfriNatic @Afrigirl Upon contacting your support representatives regarding my request to switch from CGNAT to a public IP, I was informed that this service change cannot be accommodated. Any assistance or clarification would be greatly appreciated.
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For Vodacom LTE, that is correct, we dont offer a public IP.
With Vodacom, both public IP and CGNAT IP options are available.
 
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camross007 said:
@AfriNatic @Afrigirl Upon contacting your support representatives regarding my request to switch from CGNAT to a public IP, I was informed that this service change cannot be accommodated. Any assistance or clarification would be greatly appreciated.
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What are you trying to accomplish with a public facing IP on this connection ?
 
Afrihost needs to change their courier. Yesterday got sms that parcel is out for delivery. Leave work for the day so that I don't miss the courier. Nobody arrives.
This morning, "out for delivery". Guess who stayed home again only to not receive a delivery.
Call afrihost and the courier, nobody can get hold of the drivers for courier it. Eventually the courier company hung up on me.

Do I take another day off? Or go to work and miss the courier if they do actually come. Keeping in mind I don't get paid if I'm not there
 
Ziyaad NIS said:
Afrihost needs to change their courier. Yesterday got sms that parcel is out for delivery. Leave work for the day so that I don't miss the courier. Nobody arrives.
This morning, "out for delivery". Guess who stayed home again only to not receive a delivery.
Call afrihost and the courier, nobody can get hold of the drivers for courier it. Eventually the courier company hung up on me.

Do I take another day off? Or go to work and miss the courier if they do actually come. Keeping in mind I don't get paid if I'm not there
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Good morning,

Please accept our sincere apologies for the inconvenience caused during this time.

I have escalated the matter to our Warehouse team, who are liaising with the courier to resolve the issue.
 
Day 3 of waiting on the couriers.

Called afrihost to follow up yesterday and the agent is still calling me back after his 1 hour promise.

New call today. Agent goes ahead to say delivery happens after 3-5 working days. I have no problem with that, my issue comes when they tell me it's out for delivery and I now have to take off work which costs me 6 months of their subscription for each day. It's now 3 days of waiting on "out for delivery". Let's see if they expect me to wait another day. If that's their solution then @AfriNatic or @Afrigirl will have to process cancellation and work on reimbursing me for the 3 days wasted due to their terrible service.
 
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