All things Sunsynk (Deye, Inge, etc...)

[Speedster]

Grid. For some reason, since I got the inverter, my data logger works for a few hours and then goes offline. I then have to pair it again. So I've just left it cause it got frustrating.

Today, Solar panels were installed but not yet linked. So I figured let me pair solarman again and hope that it works. That's where I saw the batteries hanging at 80%. Solarman app went offline again after a few hours.

Regarding the dongle issue - you might have you strengthen your wifi signal at the inverter

 

[F1 Fan]

Could you send a pic of your system work mode screen. I'm assuming your installer has set SoC to 80%

 

[Speedster]

Should've explained better. We need the 2nd page of that screen

 

[F1 Fan]

Should've explained better. We need the 2nd page of that screen

This one?

 

[Speedster]

This one?

Yes that one. But it blows my theory out of the water. I have no idea why the batteries don't charge

 

[TedLasso]

You say you have volta batteries, but on the liBMS screen you posted, in the tip right it says pylon? I assume that means Pylontech? Don't have a deye inverter, so unsure if that's important or not - just thought I would point it out

 

[Speedster]

You say you have volta batteries, but on the liBMS screen you posted, in the tip right it says pylon? I assume that means Pylontech? Don't have a deye inverter, so unsure if that's important or not - just thought I would point it out

Many of the newer batteries use the Pylontech comm protocol.

 

[PaulRCT]

Yes that one. But it blows my theory out of the water. I have no idea why the batteries don't charge

The battery capacity on the inverter is set at 200ah, should that not be 300ah with 3 x Volta batteries?

 

[1am7h30n3]

This one?

if you want the batteries to charge before you have your solar panels installed, you need to check the boxes for 'grid charge'.

 

[Speedster]

if you want the batteries to charge before you have your solar panels installed, you need to check the boxes for 'grid charge'.

He doesn't have time of use selected, which means grid charge is selected by default.

 

[Speedster]

The battery capacity on the inverter is set at 200ah, should that not be 300ah with 3 x Volta batteries?

where do you see this?

 

[Grubscrew]

What does SA version mean on the Deyes? Is there any extra or less with the South African versions?

 

[1am7h30n3]

He doesn't have time of use selected, which means grid charge is selected by default.

ah, good catch, thanks for pointing out.

 

[PaulRCT]

where do you see this?

On the OP he said battery settings are set at 200ah capacity.

 

[Gordon_R]

What does SA version mean on the Deyes? Is there any extra or less with the South African versions?

Not sure about SA models (and knock-offs), but the version sold here has EU in the model number:

SUN-5K-SG01/03LP1-EU

 

[Speedster]

On the OP he said battery settings are set at 200ah capacity.

Aha. True.

Although that shouldn't prevent charging as he has comms

 

[F1 Fan]

Lol...so what do I do now..?

 

[F1 Fan]

Many of the newer batteries use the Pylontech comm protocol.

I saw this, I definitely have Voltas though.

 

[DrJohnZoidberg]

Lol...so what do I do now..?

Speak to your installer?

 

[F1 Fan]

Speak to your installer?

Overall not really happy with his level of service, so trying to avoid. I'll contact him tomorrow though.