All things Sunsynk (Deye, Inge, etc...)

Overall not really happy with his level of service, so trying to avoid. I'll contact him tomorrow though.

I would still change the battery settings to match your actual capacity. As mentioned above it shouldn’t change anything if comms 100% working.
 
It's preloaded with SA firmware (less chinglish) and doesn't need tweaking for our grid settings. That's what I've been told.

Not sure if ours is 'locked' or it's a firmware issue, but I can't see the BMS screen on our inverter. Not a problem since everything else works fine. I just wanted to see the battery voltage limits, etc. P.S. The up/down scroll buttons are also glitchy.
 
Not sure if ours is 'locked' or it's a firmware issue, but I can't see the BMS screen on our inverter. Not a problem since everything else works fine. I just wanted to see the battery voltage limits, etc. P.S. The up/down scroll buttons are also glitchy.
Not seeing this one?


1693129261949.png

image.png.aac35cfca5bcffbc2f4befe77f1c503e.png
 
Speaking of the Li-BMS screen, anybody know if the SOH value there is accurate? Mine still says 100%. Anybody with older batteries showing lower number yet?

I was trying to figure out if I could get that value from the Sunsynk API.
 

No, I can see all of those screens. Not the BMS voltages sub-screen. I think the reason may be as follows:
Once you change your batt settings to LI BMS then there is communication between your inverter and batt possible true CAN and the charging is controlled by the BMS. If you want to control the settings then you have to go back to use batt settings and leave it there, no communication with the BMS.


Edit: I verified this by turning off the Li-BMS option, and the BMS screen become available. It was populated with the voltage settings for a Hubble AM2 Li-NMC battery (different from a LiFePO4).

20230827_135859.jpg
 
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Lol...so what do I do now..?
Now you get hold of your installer and ask him why the batteries are not allowing charge nor discharge.

1693137696802.png

It could be because they are unbalanced, so if you want to DIY, you could try discharging each battery individually to 50%, and then connect them all 3 up and charge to 100%.
 
Speaking of the Li-BMS screen, anybody know if the SOH value there is accurate? Mine still says 100%. Anybody with older batteries showing lower number yet?

I was trying to figure out if I could get that value from the Sunsynk API.
I'm on 97%
 
Now you get hold of your installer and ask him why the batteries are not allowing charge nor discharge.

View attachment 1577752

It could be because they are unbalanced, so if you want to DIY, you could try discharging each battery individually to 50%, and then connect them all 3 up and charge to 100%.

This means the batteries are connected via the data cable right? I thought I wouldn't need to change settings manually if it's connected like this... But it is still only picking up 200ah and all the battery lights shows as charged to 80%.

How would I go about draining them individually? Unplug them one by one?

Installer said inverter must be reset. If he doesn't come tomorrow then I may need to get someone else.
 

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This means the batteries are connected via the data cable right? I thought I wouldn't need to change settings manually if it's connected like this... But it is still only picking up 200ah and all the battery lights shows as charged to 80%.

How would I go about draining them individually? Unplug them one by one?

Installer said inverter must be reset. If he doesn't come tomorrow then I may need to get someone else.
Did you try manually setting to 300ah as previously suggested?
 
This means the batteries are connected via the data cable right? I thought I wouldn't need to change settings manually if it's connected like this... But it is still only picking up 200ah and all the battery lights shows as charged to 80%.

How would I go about draining them individually? Unplug them one by one?

Installer said inverter must be reset. If he doesn't come tomorrow then I may need to get someone else.
When the installer comes give him a proper PK. Those batteries should never have been connected like that - absolute rookie error. Positive and negative connections to the inverter should come from opposite sides of the bank.
 
When the installer comes give him a proper PK. Those batteries should never have been connected like that - absolute rookie error. Positive and negative connections to the inverter should come from opposite sides of the bank.
Not in disagreement from me about that. But I assume if the batteries were setup correctly and the comms are connected correct the BMS should negate the issue of not having the cables connected optimally?
 
When the installer comes give him a proper PK. Those batteries should never have been connected like that - absolute rookie error. Positive and negative connections to the inverter should come from opposite sides of the bank.
I've seen both ways recommended in battery manuals.
But ideally I think they should go the busbar route with equal length cables from battery to common busbar.
 
Not in disagreement from me about that. But I assume if the batteries were setup correctly and the comms are connected correct the BMS should negate the issue of not having the cables connected optimally?
Unfortunately comms can't override physics.
 
I've seen both ways recommended in battery manuals.
But ideally I think they should go the busbar route with equal length cables from battery to common busbar.
I'd love to see a manual which recommends the connections that he has.
 
This means the batteries are connected via the data cable right?
Yes, it looks like there is BMS to Inverter comms.
I thought I wouldn't need to change settings manually if it's connected like this... But it is still only picking up 200ah and all the battery lights shows as charged to 80%.
From reading the Volta manual, the battery defaults to talk with a handful of inverters, Deye / Sunsynk is one of these, so yes, those parameters and numbers on the LiBMS screen are coming from the BMS.

1693152620514.png

I am not sure what you mean about the
still only picking up 200ah
I don't see 200aH on any of your screens. Are you talking about the battery bank's capacity? You usually set that manually in the battery screen.

How would I go about draining them individually? Unplug them one by one?
Ensure that only one battery, is connected, and that it has comms. The LiBMS screen should change to reflect only one battery (100A discharge rate). Adjust the Battery discharge rate in the inverter (the Voltas should be able to handle 100A), and make adjustments to the system mode screen tio allow discharge until 50%. Make some hot water / put on a load. Keep watching the LiBMS screen, when the battery reaches 50%, disconnect it and connect another.
Installer said inverter must be reset. If he doesn't come tomorrow then I may need to get someone else.
You can try that too, do a factory reset.
 
Maybe not showing 3 batteries , but here's one showing 2. Connections to inverter are coming from one battery, and not positive from 1 and negative from other.
Or perhaps I missed something you saw in the connections that I didn't see
View attachment 1577884
Felicity Solar Battery Manual
I guess this is yet another reason I'll never touch Felicity. Simple physics says the top battery is going to work much harder than the bottom one

 
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