Do you have panels?
Even if you have no panels, then you should still run your battery down to 25-30% on a weekly basis, it's what Hubble recommends.
Your Shutdown and Low Batt Alarm are both set to 20%, that's kinda wrong. You need to decide how low you want to run your batteries, I take both my 3 Hubbles and Pylontech US3000s down to 20%. Once you have decided, then set Shutdown and Alarm to a comfortable level. Typically you would want your alarm to signal and warn you that shutdown is imminent, so it needs to 5-10% higher than Shutdown.