All things Sunsynk (Deye, Inge, etc...)

TheJman said:
When you say "response time up", do you mean that it updates quicker?

If so, someone earlier showed me how to do it.

You go to this link: https://www.sunsynk.org/remote-monitoring

Fill in the details under "User Level Access Change".

It took about a week for them to respond.

Once you get the confirmation that you have advance user access, then on the Sunsynk Connect Web Version, do the following:

  • Click on "Equipment" on the left panel
  • Click on "Gateway" on the left panel
  • New Screen should load and in the block on the page, you should see your dongle serial number - and the far right you'll see a yellow block with three white dots - click on this and click "settings"
  • A block will pop-up and that says "Data Interval" - you can select 60s (that's the quickest option they offer currently).
Click to expand...
Thanks for the detailed response, I will ask the installer that already has advanced access to change it for me
 
xrapidx said:
The behaviour sounds similiar to whem my power consumption goes over the limit during load shedding - where are you checking for the errors?
Click to expand...
I check under -> Cog -> Device Info

List of Alarms shows up.

I will be noting the Firmware Version going forward
 
So my panels got connected this morning, 2 strings, and it's been working really well, being able to drive the load all morning with lots going to waste, actually.

It looks like the moment the power dropped for loadshedding, instead of continuing on the panels, it switched over to battery. Is this normal? I was expecting it to keep using the panels? Something I can change? (Sunsynk)
Screenshot 2023-05-31 at 13.18.45.png
 
Grieta Thanburg said:
So my panels got connected this morning, 2 strings, and it's been working really well, being able to drive the load all morning with lots going to waste, actually.

It looks like the moment the power dropped for loadshedding, instead of continuing on the panels, it switched over to battery. Is this normal? I was expecting it to keep using the panels? Something I can change? (Sunsynk)
View attachment 1533517
Click to expand...
It should have continued using the panels, with excess going to the batteries. You can maybe check that you have selected the priority load option
 
Speedster said:
It should have continued using the panels, with excess going to the batteries. You can maybe check that you have selected the priority load option
Click to expand...
Thanks, it wasn't checked, but also didn't make a difference. I'll monitor tomorrow and if it happens again at the exact time as a loadshedding slot I'll get the installer back.
 
Grieta Thanburg said:
So my panels got connected this morning, 2 strings, and it's been working really well, being able to drive the load all morning with lots going to waste, actually.

It looks like the moment the power dropped for loadshedding, instead of continuing on the panels, it switched over to battery. Is this normal? I was expecting it to keep using the panels? Something I can change? (Sunsynk)
View attachment 1533517
Click to expand...
Are you sure you had enough sun at that moment?
 
Fcon_Vpro said:
Are you sure you had enough sun at that moment?
Click to expand...
It did turn a little overcast, but the voltages are still ~ 180V. The amps dropped to almost zero, though, on both strings.

So either the overcast had a massive impact, but I can't see how it can drop from 2 KW to 18 W the exact moment the power goes out.

I'll keep an eye and see if it perhaps increases if the sun pops out again, and I'll monitor to see if anything changes when the power comes back on. It might have been a coincidence.
Screenshot 2023-05-31 at 13.40.20.pngScreenshot 2023-05-31 at 13.38.06.png
Edit: It was a coincidence that it dropped the same moment the power went out. Phew. It started climbing again. My goodness, a little bit of overcast can drop the produce to almost nothing? Lesson learned on day 1 of panels connected...
Screenshot 2023-05-31 at 13.43.39.png
 
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Grieta Thanburg said:
It did turn a little overcast, but the voltages are still ~ 180V. The amps dropped to almost zero, though, on both strings.

So either the overcast had a massive impact, but I can't see how it can drop from 2 KW to 18 W the exact moment the power goes out.

I'll keep an eye and see if it perhaps increases if the sun pops out again, and I'll monitor to see if anything changes when the power comes back on. It might have been a coincidence.
View attachment 1533545View attachment 1533541
Edit: It was a coincidence that it dropped the same moment the power went out. Phew. It started climbing again. My goodness, a little bit of overcast can drop the produce to almost nothing? Lesson learned on day 1 of panels connected...
View attachment 1533561
Click to expand...
Overcast shouldn't drop it to almost nothing unless there's also rain. I was hitting around 1 kW this morning with the cloud cover...
 
Mike Hoxbig said:
Overcast shouldn't drop it to almost nothing unless there's also rain. I was hitting around 1 kW this morning with the cloud cover...
Click to expand...
That's why I thought it might have been a setting at first. The timing was just too perfect and yesterday when they connected one string late in the afternoon I was still able to get ~ 480w for about 30 mins, later than now with worse and more rainy weather than now.

Anyway, now I know...
 
It's been a while but finally my second 5.5 Sunsynk and FW 10/8 has been connected. I've been sitting on the stock for almost 3 months waiting for an installer with the time to do the job.

Load shedding... I turned on 2x 3kw geysers, electric oven, 2.2kw kettle and each inverter pushed out around 5kw without missing a beat.
 
Mike Hoxbig said:
Overcast shouldn't drop it to almost nothing unless there's also rain. I was hitting around 1 kW this morning with the cloud cover...
Click to expand...
Depends on the cloud cover and azimuth of the panels. It needn't be dark for production to be low.
 
lkpat said:
It's been a while but finally my second 5.5 Sunsynk and FW 10/8 has been connected. I've been sitting on the stock for almost 3 months waiting for an installer with the time to do the job.

Load shedding... I turned on 2x 3kw geysers, electric oven, 2.2kw kettle and each inverter pushed out around 5kw without missing a beat.
Click to expand...
just ensure your firmware is the same (or as close) on both - i had some weird things going on with mismatched FW
 
Mzezman said:
just ensure your firmware is the same (or as close) on both - i had some weird things going on with mismatched FW
Click to expand...
Yes, both inverters and batteries on the same firmware except for the slave firmware on the inverters (confirmed with Sunsynk that that's OK since the older unit can't go higher on the slave firmware).
 
My solar performance has been dismal lately - far of estimates from both solcast and what-ever home-assistant uses (around 1/3). Almost ready to get on the roof and see if the panels are still all there :ROFL: .
 
xrapidx said:
My solar performance has been dismal lately - far of estimates from both solcast and what-ever home-assistant uses (around 1/3). Almost ready to get on the roof and see if the panels are still all there :ROFL: .
Click to expand...
Same. My side of the EC has had a lot of overcast weather.
 
xrapidx said:
My solar performance has been dismal lately - far of estimates from both solcast and what-ever home-assistant uses (around 1/3). Almost ready to get on the roof and see if the panels are still all there :ROFL: .
Click to expand...
Its downhill until at least the 23rd of June then it gets better
 
Think I have my azimuth values wrong.

How do you calculate them if your looking at a photo from above:? (roof angles down to the right by about 3 degrees)


Roof Position.png
 
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