All things Sunsynk (Deye, Inge, etc...)

aaaand... SunStink server/app/portal/everything down again this morning. (or just me?)
 
acp said:
aaaand... SunStink server/app/portal/everything down again this morning. (or just me?)
Click to expand...

Down for me as well and I saw a few others report the same on social media. Our WiFi dongle only has a red light on, no green, our internet and WiFi are working though.
 
Neuk_ said:
Down for me as well and I saw a few others report the same on social media. Our WiFi dongle only has a red light on, no green, our internet and WiFi are working though.
Click to expand...
same here.
 
Flip, I was changing LTE sims at the office and then suddenly I couldn't access the SS portal - happened at the exact same time!
 
Current situation: Running the geyser at home and waiting for the Smart Life App to tell me the watts draw has dropped from 3300w to 3w, then I will turn on the pool pump, also remotely.

It is not lost on me that the uptime of my smart switches/breakers is better than SunSynk's backend.
 
acp said:
Anyone else seeing less average daily PV generated than during the same time 2023?

I've been noticing this since March and still at end-May consistently less average kWh produced per day.
On average, about 3-6kWh less, per day.

8kWh SunSynk with 12 x 600W Canadian setup with the only change over the last year being 2 x firmware updates.
Panel placement the same, trees and shading even less than last year after serious trimming, but with worse performance.
Even though I expected no real difference, I meticulously washed all panels a couple of weeks ago - negligible , almost unnoticeable difference.
I also hoped that the slightly warmer Gauteng temperatures in April/May could be the reason, but now that we're seeing comparable daily averages than same week in 2023, that's also debunked.

Could it be that some form of clipping or limiting is happening due to more recent SS firmware? (or simply causing it to be less efficient?)
Click to expand...

I've only had my system since July 2023, so can't say for sure. I have 12 x 550w Longi panels = 6.6kwp production. In summer (from Dec to Mar) I was regularly hitting 5.7kw to 6kw production around mid-day. I am now seeing peak production of only around 4.8 to 5.3kw. Clear bright skies. Washed my panels twice in the last 3 weeks. Didn't make much of a difference either.

I didn't have any firmware updates installed, as far as I know, unless it happened without my knowledge.

It's been bothering me enough that I washed my panels twice in the last 3 weeks. I would have asssumed that now in Autumn with cooler weather, my peak production would have been hgiher, or at least the same as summer production. Something isn't right.

I'm suspecting that the autumn skies are just hazier with less sunlight coming through. And maybe the angle of the sun is now different. All my panels are NNE facing.
 
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Neuk_ said:
Same here, huge gap in the graph's for today though.
Click to expand...
Yup. Big gap between 8:20 and 11:50.

Thankfully I run SolarAssistant, it's been a lifesaver. Definitely second guessing my decision going with Sunsynk in the first place though. If I had to redo everything I probably would go a different route.
 
DrJohnZoidberg said:
Yup. Big gap between 8:20 and 11:50.

Thankfully I run SolarAssistant, it's been a lifesaver. Definitely second guessing my decision going with Sunsynk in the first place though. If I had to redo everything I probably would go a different route.
Click to expand...

Having had Victron and SunSynk systems, I would go Victron for my next system, ignoring purchase costs.
 
The gaps in the day graph I can begrudgingly live with, just don't fsck with my totals.

Edit: And mine is timing out again
 
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Also lost all my data for day... :mad:
What happens if I untick the time sync button?

I don't use the dongle, using an ESP32 to control/monitor the inverter. Can I unplug their useless dongle?
 
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