Allyoucaneat Telkom Feedback

rpm

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Hi Folks

I have received the following message from Telkom regarding the Allyoucaneat service:

"The company does not have Telkom sanction to offer an uncapped service and have withdrawn the product offering."

Maybe Allyoucaneat would like to comment on this...

Regards,

RPM
 
Can someone explain the meaning of Telkoms sentence :D I'm confused ...

Do ISPs need Telkoms sanction to offer an uncapped service? Wow ...
 
ROFL would this mean paying for a non-existing service soon?

It isnt thickening, its TAR!
 
Telkomonopoly in a message to RPM said:
"The company does not have Telkom sanction to offer an uncapped service and have withdrawn the product offering."
hArTh said:
Can someone explain the meaning of Telkoms sentence :D I'm confused ...

Do ISPs need Telkoms sanction to offer an uncapped service? Wow ...
The way I interpret the Telkomonopoly sentence is that the agreement/contract/Tz&Cz[/SLA - as if :rolleyes:] with AYCE was not for an unlimited amount of bandwidth, that whatever agreement they may have had between them 2 parties there was a limit from Telkomonopoly's side as to the amount of bandwidth AYCE could resell on individual accounts.

I don't think this next point has really been touched on [not sufficiently anyways] - AYCE was attempting to opperate as a separate entity from DOTCO - separate website, different name, etc... As to whether AYCE is a separate registered legal entity, well someone with more time on theirs hands might be interested in finding out. So, why does one setup a separate entity (AYCE) when the existing parent (DOTCO) could've been used...?
 
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Hi folks

I think it might have to do with first sentence: http://www.mybroadband.co.za/nephp/?m=show&id=194
“Cape Town Internet service provider (ISP) Dotco says it is overwhelmed by the response to its R480 per month uncapped ADSL offering, which it is providing with Telkom's blessing.”

An official response from AYCE will be great.

Regards,

RPM
 
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I'd prefer a response in the form of an apology. They've been milking all the free advertising.
 
rpm, ITWeb got the story wrong when they used "uncap". "uncap" or "unlimited" was never used in the press release and the 30GB was explained to the ITWeb reporter in an interview. ITWeb frequently uses "uncap" in the stories. See: http://www.itweb.co.za/sections/internet/2005/0503141054.asp?A=SME&S=SME&O=E&CiRestriction= (not All You Can Eat)

The reporter might have known that Datapro sells it's uncap ADSL with a 10GB cap.

Other media got it right. See: http://www.cbn.co.za/dailynews/March2005/article588.htm and http://www.litmags.co.za/articles.asp?id=1385.
 
Hi AYCE

Thanks for the feedback and explanation. Greatly appreciated.

Would it therefore be safe to assume that their statement “…and have withdrawn the product offering” just means that you have never offered an uncapped service (misquoted in the press)? Have they contacted you on this issue?

Regards,

RPM
 
allyoucaneat said:
rpm, This post explains it: http://www.mybroadband.co.za/vb/showpost.php?p=174966&postcount=81

For the record: we've never used the word "uncap".

Ok - so when you said on the 7th of March "bravo, Unlimited ADSL is our trade mark. ;-)" you actually meant to say limited ADSL?

Or in your press release of 2 March which I just downloaded from your website "with the 3GB capped account, once you have reached your limit for the month, your service is crippled until the next month. With an ALL YOU CAN EAT TM account there is none of that." You meant to say something else?

Please - say what you mean and mean what you say.
 
rpm ... AYCE have played MyBroadband like a piano. They have used MyBroadband as a platform to con people into signing longterm contracts with their deceitfull sales pitch.

Initially they clearly implied an uncapped service but are now scurrying to hide behind semantics.

MyBroadband really has to be ultra carefull about who it endorses explicitely or implicitly.
 
Maybe the term "higher cap" services can be used.

This all boils down to an issue of trust. Telkom does sound more than a little cheeky to give a short one line answer like that. Like some king on the hill saying "we did not sanction that". There is a lot to be read into that and it is more evident than ever that Telkom has got too much power over the telecoms industry.

I am sick and tired of this smoke screen bull! Competition will clear this all up but no, our minister thought it best to bring in one more operator. THAT IS NOT COMPETITION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Competition is dependent on free and open entry into the market by anybody! :mad:
 
No - unlimited means:

"having no limits in range or scope;"
"outright: without reservation or exception"
"inexhaustible, unlimited -- (that cannot be entirely consumed or used up;" - Thanks to Google for those.

So - can you honestly say your service is unlimited? Or are you going to attempt to redefine the word to suit your nefarious purposes?
 
bwana, see: http://www.mybroadband.co.za/vb/showpost.php?p=174911&postcount=74

"unlimited" allows for throttling. The 3GB account is unlimited, for example. After the 3GB cap your service is not abruptly ended. It still continues, albeit a lot slower. That is why something like nukecap can still work after 3GB.

With the 2GB account, after the 2GB cap, your service is abruptly ended and thus a 2GB limit.
 
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Ok - got you - unlimited = limited. All clear now.

In your terms and conditions it states that "If the data, which is measured by calculating both uploads and downloads exceed the relevant total the speeds will be throttled back to approx 56K national only." So what kind of restrictions will be placed on international - none?
 
bwana, national bandwidth cost nearly nothing. International bandwidth do cost though. So, when you are throttled the first thing to go would be (no surprise) the international part.
 
allyoucaneat said:
bwana, national bandwidth cost nearly nothing. International bandwidth do cost though. So, when you are throttled the first thing to go would be (no surprise) the international part.
Yet you make no mention of this - it says "speeds will be throttled back to approx 56K national only."

So unlimited = limited and now national = international??
 
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