Allyoucaneat Telkom Feedback

[ic]

I don't think we MyADSL members are endorsing any service, at least we should not be if we are, I also do not think we should tell AYCE to voetsek. What we are already concentrating on here is a change in what was advertised according to the consumer's understanding of terminology used, trying to justify the meaning of a clearly defined English word "unlimited" by referring to it's use by another service provider in another country is not endearing any trust.

 

[allyoucaneat]

ic, we decided to remove all references to "unlimited" from our web site and terms to dispell any confusion for exactly that reason.

 

[ic]

ic, we decided to remove all references to "unlimited" from our web site and terms to dispell any confusion for exactly that reason.

Ok that's good to know .

Can we perhaps concentrate on the service that existing customers that signed your 12 month contract will be getting from now on?

I ask for clarity here bcos the Terms & Conditions & essentially the service itself has changed - I refer to the email that was sent out to AYCE customers & posted somewhere in one of the many AYCE related threads.

There is confusion about whether existing customers will be paying R480/month for the remainder of their contracts, or R980/month for the remainder, as from April 2005. Please clarify.

As I stated before [somewhere] 30GB for R980 sounds like a competitive price [perhaps not when compared to UUNET Uncapped], but let's find out what service AYCE will be offering.

AYCE, I think it would also be beneficial if you could post the new Terms & Conditions, New Contract, AUP, etc etc etc in this thread.

 

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I would build up some respect for you, if you would add to the main page that its a 30gig replacing the 3gig. Dont hide the fact of 30gig inside alot of information.