Amazing service from Telkom

[tricking]

I have also had mostly good experiences with Telkom since I had my line installed about 2 years ago. The only problem I have is trying to get through to their cancellations to change services. Sales is almost instant, but after sales service could be improved IMO.

 

[Yotch]

I dread dealing with Telkom - the last time that I reported a fault I was without telephone or internet for three weeks. The fault could easily have been repaired in a few minutes.

 

[David C]

I wonder

If it is only me or does anyone else see the same. On the Telkom "Internet Usage tracking tool" I do not get any reminders about my usage anymore although I am still registered. Also when I log on Firefox keeps on complaining about an obscene amount of pop up's being blocked and scripts that stopped responding. Where do I report this matter if it is a problem on their system. Maybe they know about it and simply prefer to ignore it?

 

[Arthur]

Also when I log on Firefox keeps on complaining about an obscene amount of pop up's being blocked and scripts that stopped responding. Where do I report this matter if it is a problem on their system. Maybe they know about it and simply prefer to ignore it?

That's got nothing to do with Telkom and everything to do with your Firefox settings and the internet. Complaining to Telkom about that is like complaining to Vodacom about the spelling mistakes in the SMSs your friends send you.

 

[fransdumas]

call center experience was good.. but.. they are still ripping us off in costs..

 

[minerva]

Which has since been reversed.... with a bit of pain, of course

Yes, but it pissed me off so much that I cancelled their service!

 

[MickeyD]

Yes, but it pissed me off so much that I cancelled their service!

And now you're upset with your current ISP?