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Question of the Day: How do you normally pay for purchases in stores?
Amazon Prime app disappeared from Hisense TV
- Thread starter Elle_07
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AstroTurf
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Region on TV likely set to sa
So? My LG happily still has the app. Our old Samsung device worked for a week, then also dropped the app.
AstroTurf
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Yea, next time lg updates, also gone
I beg to differ. We've had the LG for more than a month, and have had updates without any issues. *touch wood*
Dretastic06
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Yes my prime app disappeared and dstv app?
Dretastic06
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AstroTurf
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Sorry, I was short due to using my phone to respond.
I know my Hisense did not even come with the app and because of that and owning a FireTV cube (as well as the hisense tv thread on this forum) I did some reading into it.
Seems Amazon will let us get the Android app but do not want us to have Amazon prime video or Alexa on our tv's for some regional reason.
We are also not technically supposed to even have Alexa devices. in South Africa, each time I chatted to their support the first thing they say to me is "Sorry, not supported in your country" then I have to convince them that I have it, it works, now please help me with whatever issue I am trying to resolve.
Anyway, I had Amazon Prime Video for a week and eventually gave up on it due to it showing me series or movies, only for me to click on it and get the "Not available in your region" message.
I know my Hisense did not even come with the app and because of that and owning a FireTV cube (as well as the hisense tv thread on this forum) I did some reading into it.
Seems Amazon will let us get the Android app but do not want us to have Amazon prime video or Alexa on our tv's for some regional reason.
We are also not technically supposed to even have Alexa devices. in South Africa, each time I chatted to their support the first thing they say to me is "Sorry, not supported in your country" then I have to convince them that I have it, it works, now please help me with whatever issue I am trying to resolve.
Anyway, I had Amazon Prime Video for a week and eventually gave up on it due to it showing me series or movies, only for me to click on it and get the "Not available in your region" message.
Hisense SA
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Hey There AstroTurf
Amazon Prime works fine in South Africa.
Let me see. I think you said you have a 65A6130. Is that right?
AstroTurf
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Yep, and last firmware update did not have it. Also, Alexa?
Hisense SA
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Can you please check what firmware version I gave you if I gave you 65A6130_A001_J0404 ?
Alexa is not supported by any of our 2018 range.
Hisense SA
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I've inboxed you
AstroTurf
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Hisense SA
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I Will inbox you i1113
I also have the same issue on my tv and my mom's same model. Software version V0000.01.00A.I0511. Checked software all up to date.
@Hisense SA also have the same issue on my tv and my mom's same model. Software version V0000.01.00A.I0511. Checked software all up to date.
You right. Let's see. Have a good oneApologies, hisense sa knows best