ANC Tech Tips?

Ah yes the victim card and you're a bad boy...

ScrooV said:
Linus expressed his disappointment and his "sadness over how quickly the criticism escalated and the negative reactions on social media."

Best Blinds

Best Blinds -
fagenwasanni.com
I must admit, I used to enjoy his content, but for a while it's obvious the attention is on making as much money as possible vs being a hobbyist channel.
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I think his content is usually interesting - but started losing interest when he's getting the views (good income), but still loads them with sponsored ads. Just made me lose interest a bit.
 
Aj5 said:
Linus from day one was an advertisement loaded with advertisements. I lost respect for them when they gave the 1030 GPU such a bad review. Claiming second-hand is better. The truth is however he doesn't understand that most DELL systems do not have onboard and spec it out with 1030 is a great way to get reasonable performance and use out of the system.

The 1030 can drive two monitors out of the gate and the driver support is still very good for it. We got a phone call from an unhappy client demanding we replace the 1030s after Linus's review. The cheapest card we could get at the time was the 1650. A very good card yes. But the system was used for word processing. The client wasted his money.

These are the real-world effects Linus have on companies with business owners that don't know anything about computers. Right now all his office computers are running 32Gb of ram and 1650 GPU to run MS Word and Outlook. The problem is he is running 8 identical systems. I can't say what he paid but I can say he paid too much.
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This seems like a very very niche complaint against Linux.

Was his review specifically targeting the 1030 in Dell systems, or the 1030 in general?

Yes Linus' stuff is filled with advertisments but by and large the tech stuff is pretty well done, and covers a relatively broad range of topics. Some of the stuff they play with is kind of cool and a bit out of left field for your average tech channel
 
I usually enjoy LTT content. I think the GN video is fair criticism so hopefully they'll take it and use it to improve.

Also @Aj5, the 1030 should never have existed, it's a POS. That sand could have been used to make a sandcastle which would have made a child happy instead of making people miserable.
 
Aj5 said:
He targeted it in general. But that is not the point. If I am the biggest YouTuber on the net and I tell you brand X is bad. Will you buy it? Will you accept it if someone recommends it to you? The short answer is no. If you know nothing about system integration this becomes a huge problem.

You can't imagine the overall impact this YouTuber has on business owners that are trying to get educated. It is not as small as you imagine and I cannot provide a list of my customers here but I get enough phone calls to know that it has a real impact.

You cannot introduce an overspec system in an enterprise environment. The cost escalation is immense. 10 over-spec systems can cost a client more than double. Because remember we have to keep extra systems for swapout as well.

This is the real world. You have to consider the size of the generator when the power goes out. The size of every single UPS system. The size of every single screen. Its overall power consumption per office block. Remember we are selling solutions not just hardware. We must think for the client.
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So wait, he called out the 1030 for being shyte in general, which it bloody well was and you're upset because Dell don't use any onboard graphics and instead chose to use a crap chipset to achieve the same thing?

Yeah, your anger is entirely misplaced, it should be at Dell for being crap.
 
ScrooV said:
As a gaming card, sure - but seems like a decent suggestion for running Office apps on duel monitors?
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Its perfectly acceptable to run Office apps on Dual monitors, but the question then would be did Linus target it as being shyte for that role, or just as a gaming card in his review?
 
Aj5 said:
Right, you have a customer with a budget that needs X amount of computers that can do Y amount of work and has Z cash to spend. Just because the thing is useless to you and your productivity doesn't mean everyone else has the same workload. For example how many NUCs do you think are deployed in business? 90% of them have worse GPUs than the 1030. All of them working just fine.

If you don't understand system integration on 100 or 200 computers then I can't help you. If you think you need more than 1030 for office work then I can't help you. If you don't understand the escalation of cost then I cant help you.
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Then you need to educate your customer about nuance, still not Linus' fault for calling out the 1030 as a piece of shyte gaming chipset.

At the end of the day this is an issue between Dell using a crappy chipset, and you not educating your customer correctly.
 
Meh... channels who moan about the big channels are just trying to up their own status.

yes there is a fk load of adverts but they are a pro channel with loads of people working for them, they need to pay the bills.
 
Aj5 said:
Now you are getting to the truth. I can't educate them. They believe the info they got from LTT is 100% correct and will not listen. They think I am trying to make more money or sell old cards. It is not the truth I still have to order those cards I still have to pay tax on all of them. The client doesn't care because they now believe they know better. We run into this all the time.

Remember they are spending the money not me. They will not listen to me. I am not alone in this many many of us in this business run into the same problems.
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Still not Linus' fault in the slightest, his review would have been 100% accurate. He cannot take responsibility for a viewer applying the results to the wrong use case.
 
Nerfherder said:
Meh... channels who moan about the big channels are just trying to up their own status.

yes there is a fk load of adverts but they are a pro channel with loads of people working for them, they need to pay the bills.
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Over 100 at last count, and a lot of the stuff they do is very good.. some of it is stupidly cringey of course, but most of it is good, entertaining and informative.
 
Aj5 said:
Now you are getting to the truth. I can't educate them. They believe the info they got from LTT is 100% correct and will not listen. They think I am trying to make more money or sell old cards. It is not the truth I still have to order those cards I still have to pay tax on all of them. The client doesn't care because they now believe they know better. We run into this all the time.

Remember they are spending the money not me. They will not listen to me. I am not alone in this many many of us in this business run into the same problems.
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This is more indicative of you failing to manage your customer than an issue with LTT. You make valid points as to why it's a good option for enterprise scenarios, I agree with you. But you can't blame LTT for your customer's whims or your IT department's inability to guide the customer on a better course.
 
Linus' response:

linustechtips.com

Gamers Nexus alleges LMG has insufficient ethics and integrity

linustechtips.com linustechtips.com

There won't be a big WAN Show segment about this or anything. Most of what I have to say, I've already said, and I've done so privately.

To Steve, I expressed my disappointment that he didn't go through proper journalistic practices in creating this piece. He has my email and number (along with numerous other members of our team) and could have asked me for context that may have proven to be valuable (like the fact that we didn't 'sell' the monoblock, but rather auctioned it for charity due to a miscommunication... AND the fact that while we haven't sent payment yet, we have already agreed to compensate Billet Labs for the cost of their prototype). There are other issues, but I've told him that I won't be drawn into a public sniping match over this and that I'll be continuing to move forward in good faith as part of 'Team Media'. When/if he's ready to do so again I'll be ready.

To my team (and my CEO's team, but realistically I was at the helm for all of these errors, so I need to own it), I stressed the importance of diligence in our work because there are so many eyes on us. We are going through some growing pains - we've been very public about them in the interest of transparency - and it's clear we have some work to do on internal processes and communication. We have already been doing a lot of work internally to clean up our processes, but these things take time. Rome wasn't built in a day, but that's no excuse for sloppiness.

Now, for my community, all I can say is the same things I always say. We know that we're not perfect. We wear our imperfection on our sleeves in the interest of ensuring that we stay accountable to you. But it's sad and unfortunate when this transparency gets warped into a bad thing. The Labs team is hard at work hard creating processes and tools to generate data that will benefit all consumers - a work in progress that is very much not done and that we've communicated needs to be treated as such. Do we have notes under some videos? Yes. Is it because we are striving for transparency/improvement? Yeah... What we're doing hasn't been in many years, if ever.. and we would make a much larger correction if the circumstances merited it. Listing the wrong amount of cache on a table for a CPU review is sloppy, but given that our conclusions are drawn based on our testing, not the spec sheet, it doesn't materially change the recommendation. That doesn't mean these things don't matter. We've set KPIs for our writing/labs team around accuracy, and we are continually installing new checks and balances to ensure that things continue to get better. If you haven't seen the improvement, frankly I wonder if you're really looking for it... The thoroughness that we managed on our last handful of GPU videos is getting really incredible given the limited time we have for these embargoes. I'm REALLY excited about what the future will hold.

With all of that said, I still disagree that the Billet Labs video (not the situation with the return, which I've already addressed above) is an 'accuracy' issue. It's more like I just read the room wrong. We COULD have re-tested it with perfect accuracy, but to do so PROPERLY - accounting for which cases it could be installed in (none) and which radiators it would be plumbed with (again... mystery) would have been impossible... and also didn't affect the conclusion of the video... OR SO I THOUGHT...

I wanted to evaluate it as a product, and as a product, IF it could manage to compete with the temperatures of the highest end blocks on the planet, it still wouldn't make sense to buy... so from my point of view, re-testing it and finding out that yes, it did in fact run cooler made no difference to the conclusion, so it didn't really make a difference.

Adam and I were talking about this today. He advocated for re-testing it regardless of how non-viable it was as a product at the time and I think he expressed really well today why it mattered. It was like making a video about a supercar. It doesn't mater if no one watching will buy it. They just wanna see it rip. I missed that, but it wasn't because I didn't care about the consumer.. it was because I was so focused on how this product impacted a potential buyer. Either way, clearly my bad, but my intention was never to harm Billet Labs. I specifically called out their incredible machining skills because I wanted to see them create something with a viable market for it and was hoping others would appreciate the fineness of the craftsmanship even if the product was impractical. I still hope they move forward building something else because they obviously have talent and I've watched countless niche water cooling vendors come and go. It's an astonishingly unforgiving market.

Either way, I'm sorry I got the community's priorities mixed-up on this one, and that we didn't show the Billet in the best light. Our intention wasn't to hurt anyone. We wanted no one to buy it (because it's an egregious waste of money no matter what temps it runs at) and we wanted Billet to make something marketable (so they can, y'know, eat).

With all of this in mind, it saddens me how quickly the pitchforks were raised over this. It also comes across a touch hypocritical when some basic due diligence could have helped clarify much of it. I have a LONG history of meeting issues head on and I've never been afraid to answer questions, which lands me in hot water regularly, but helps keep me in tune with my peers and with the community. The only reason I can think of not to ask me is because my honest response might be inconvenient.

We can test that... with this post. Will the "It was a mistake (a bad one, but a mistake) and they're taking care of it" reality manage to have the same reach? Let's see if anyone actually wants to know what happened. I hope so, but it's been disheartening seeing how many people were willing to jump on us here. Believe it or not, I'm a real person and so is the rest of my team. We are trying our best, and if what we were doing was easy, everyone would do it. Today sucks.

Thanks for reading this.
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ToxicBunny said:
Its perfectly acceptable to run Office apps on Dual monitors, but the question then would be did Linus target it as being shyte for that role, or just as a gaming card in his review?
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The 710 would've been even better for a cost perspective.
 
Aj5 said:
I am not holding him accountable. I am saying he is not in touch with reality. He creates an unrealistic deployment situation. How many of his systems are standardized?

It is good that LTT gets called out. If anything it should help them correct the problem and understand their responsibility towards the viewer that will be a client to someone.
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But he didn't create an unrealistic deployment situation. He didn't mention enterprise deployments at all. The video was focused on gaming with a few tidbits of other use cases like rendering. Enterprise was literally never mentioned once.

Your clients took a gaming-centric review of a GPU, incorrectly applied it to their enterprise environment, told you to fix and you did.

To be clear I'm not a diehard fan or anything like that, they have their flaws and the GN video highlights a lot of them. But content and reviews need to be considered in context. You cannot hold him liable for your customer's error in judgement any more than you could Top Gear liable for adivising a Mondeo over something else, when what you really want is a delivery van.
 
Aj5 said:
I am not holding him accountable. I am saying he is not in touch with reality. He creates an unrealistic deployment situation. How many of his systems are standardized?

It is good that LTT gets called out. If anything it should help them correct the problem and understand their responsibility towards the viewer that will be a client to someone.
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He is 100% in touch with reality, your enterprise deployment model was never touched on.

Does he deal with enterprise deployments in his reviews at all?
 
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