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Aj5 said:
That is not entirely true, while it is true that Excel shouldn't need more then onboard or low end GPU it does need good processing power. You will be surprise to know that large Excel sheets can actually easily push a CPU to max power draw and even start to thermal throtal. This is especially evedint among accountants that deal with sheets that are truly exesive. In fact many low end laptops freeze completely.

Remember you are dealing with not only displying the info but all those formulas each consumes CPU power because those corrections happen in real time. It really gets scary. If you look at office 2019 you will find it wants more ram now then the earlier versions that only needed something like 1Gb of ram. So you can actually draw a lot power easily.
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Read your post again and then highlight the part where the 1030 has a role to play in either system memory or CPU usage, since the 1030 is what we're discussing. I'll wait while you do that quick.
 
Aj5 said:
Do you buy your equepment in bulk?
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You, or at the very least your customer, conflate the issue.

The review is aimed at people who intend to purchase a GPU for gaming and is not intended as a review of which GPU is best suited for bulk workstation installations.
 
Aj5 said:
Guess you didn't see the my post above.

It is a cost effective card. If you understand why we buy in bulk you will understand that we can't buy individual cards for individual customers. We need stock to swap out and replace. This process is now made more dificult for us to support.

Your mindset is "go to the PC shop order a card get it dilivered" The scale we work on can't support that business model.

We can't the turnaround time will be bad and we will lose customers. Example for every 1 computer we give to the customer we need 1 on ice.
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How is any of this LTT's "issue" at all?
 
Aj5 said:
Just a last take on this the 1030 is gone. You can't get them anymore or can't get them easily anymore. They have been "replaced" by the 710. Imagine how bad that review is going to go.
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Given that its a 10 yr old chipset, pretty badly and expectedly so.
 
Aj5 said:
Guess you didn't see the my post above.

It is a cost effective card. If you understand why we buy in bulk you will understand that we can't buy individual cards for individual customers. We need stock to swap out and replace. This process is now made more dificult for us to support.

Your mindset is "go to the PC shop order a card get it dilivered" The scale we work on can't support that business model.

We can't the turnaround time will be bad and we will lose customers. Example for every 1 computer we give to the customer we need 1 on ice.
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I have seen all of your posts. I've replied to most of them.

It is a cost-effective card and is perfect for your requirements in an office PC. I agree.

However, you dislike LTT due to his review of the card. I pointed out that his was a gaming-centric review of the card, completely disrelated to your use case.

Your customer saw it and demanded it be changed. Instead of managing the customer, you allowed the customer to dictate large-scale unnecessary hardware changes based on a Youtuber's review of a product from a viewpoint which is completely inapplicable to the customer's use case. This isn't an LTT problem, this is a you problem. Specifically your relationship with the customer and their IT department and your inability to manage requirements by presenting them with pertinent facts and assuaging their concerns.

Had you handled your customer's complaint correctly, they'd still be using the 1030's happily. Instead they went on an upgrade path they didn't need, due to a Youtuber, leading you to dislike the Youtuber for an honest review of a bad product in the context of gaming.
 
Aj5 said:
If you are an LTT fan then they didn't do anything wrong.

If you refuse to see the increase in power demand I can't help you.
If you refuse to see the increase in price per system I can't help you.
If you refuse to see the fact that I have to special order and keep stock on ice that wasn't needed I can't help you.

The client based their choice on a video that had nothing to do with real world applications. That client paid to much. He is going to tell his friends he paid to much. What does that do for the company I work for? How much trust will they now have in our planning in future?

For you it is a video, from someone you enjoy watching. For me, it is missinformation from someone that will soon have to do standerization. Yes even Linus in all his glory will have to give a system planner a call. There is no way in hell he will be able to maintain 120+ computers with random parts. Mark my words IF LTT survive this scandel there will be a video where they will implement standization.

Why do you think they reviewed the DELL gaming computer? He is a business owner, he wants to make money. That includes saving money and not buy random parts. He can't maintain them.
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Okay, you clearly do not read and comprehend English. You are restating the same 3 things but never actually understanding what is being said to you and applying that to the conversation at hand.

I don't refuse to see anything. I agreed that the 1030 is a suitable card for the office use case you mentioned. I agreed that the customer upgrading the components was silly and unnecessary.

I just added that that's not LTTs fault, it's your fault. Yours and the customer's IT department. What is complicated about my posts? I have tried to keep them simple. Surely the axe is sufficiently sharp at this point? The donkey has long since expired?
 
Aj5 said:
If I am the biggest YouTuber on the net and I tell you brand X is bad. Will you buy it? Will you accept it if someone recommends it to you? The short answer is no.
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If you take one person's opinion as fact, especially if they are a content creator, then I think the problem lies inward.
 
Aj5 said:
If you are an LTT fan then they didn't do anything wrong.

If you refuse to see the increase in power demand I can't help you.
If you refuse to see the increase in price per system I can't help you.
If you refuse to see the fact that I have to special order and keep stock on ice that wasn't needed I can't help you.
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  1. No one disputed the increase in power demand. A gamer cares less about this than a business. The video is geared toward gamers.
  2. Of course, there's an increase in price per system. Linus didn't say you should put RTX 4090s in corporate workstations though.
  3. That's a YOU problem, not an LTT problem.
 
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Aj5 said:
I am not attacking you. I am saying the LTT video convinced a customer to replace cards for no reason. This is English, this is the situation that I personally had to deal with. In the customers mind he now has an inferiour product that is worse then a second hand product. Who is to blame for this? The person that spoke those words.

I understand that the client made this choice. But the client choice was made based on that video. I know this because he showed it to me.

I hope this clear things up.
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I understood this.

So next time this happens, do the following:

Client: "Look at this video, this card is kak! Replace it!"

You: "No. The card is perfect for office work, which is what it is being used for. This video is from a gaming perspective which your employees are not doing. It is really bad for games, but we don't need that. We need somewhere to plug our screens into."

Client: "Oh."

You: "Now, your work requires more CPU power, and you're running Pentium Ds. We could improve productivity by upgrading the CPU which is what your work requires. Here are some possibly slot-in upgrades for your current infrastructure which would require no more than a CPU replacement and some cleverly scheduled downtime for system rotation. I've drawn up a possible schedule as well as a rough costing for this."

Client:
3icrls.jpg
 
Aj5 said:
I am not attacking you. I am saying the LTT video convinced a customer to replace cards for no reason. This is English, this is the situation that I personally had to deal with. In the customers mind he now has an inferiour product that is worse then a second hand product. Who is to blame for this? The person that spoke those words.

I understand that the client made this choice. But the client choice was made based on that video. I know this because he showed it to me.

I hope this clear things up.
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No, the person to blame is the client for misunderstanding the video and the supplier for not educating the customer that they're trying to use something out of context.
 
Aj5 said:
Unfortunitely the client is aways right. I have to give them what they ask for.
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No, the customer is not always right.. and in the case of a large scale deployment the customer is actually usually wrong and your job is to educate them and give them a fit for purpose solution.
 
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Aj5 said:
Our boss made it clear that we don't talk back. It is not my call. As much as I agree with you I need my job. It is easy to tell people what to do when it is not your livelyhood that is on the line.
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Your boss is a knob. You can tell him I said so.

Also, if he feels the customer is always right he doesn’t belong in IT. That’s literally the opposite of the truth, the customer is usually very wrong, misinformed.
 
Aj5 said:
Our boss made it clear that we don't talk back. It is not my call. As much as I agree with you I need my job. It is easy to tell people what to do when it is not your livelyhood that is on the line.
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Then the fault lies 100% with your boss and the client, not LTT.

And I tell people what to do all the time, its my livelihood to give advice and provide the best fit for purpose solution.
 
Aj5 said:
Unfortunitely the client is aways right. I have to give them what they ask for.
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Fair enough. I would have done the same in your shoes. Explain why it's a bad idea and let them waste their money if they want to.
 
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Herr der Verboten said:
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It's spread like wildfire all over Reddit. It's on PCMR and the hardware subreddits as well as the front page the last time I checked.

And to think this wouldn't have happened if that one LTT employee who slammed GN and HU hadn't been a chop.
 
UrBaN963 said:
Your boss is a knob. You can tell him I said so.

Also, if he feels the customer is always right he doesn’t belong in IT. That’s literally the opposite of the truth, the customer is usually very wrong, misinformed.
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In the early 2010's, this was a common conversation

client: We want to build a facebook
me: no, you do not want to do that, you actually want XYZ
 
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