Annoyed FNB website users take to Twitter

I still hate it with a passion, and FNB are loosing all my accounts, I am moving to Standard Bank, this new banking site sucks big time.....
 
The CEO states that the responses are leaning towards the positive, but it looks to me like it is just negative..

The comment about the Bell's was classic lol
 
Yea personally no problems with it. I like it, just need the rewards thing for ebucks.
 
Previous site was much better imo. I can use the new site obviously but the previous one was much better.
 
Hummercellc said:
I still hate it with a passion, and FNB are loosing all my accounts, I am moving to Standard Bank, this new banking site sucks big time.....
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Okay.. enjoy man. Enjoy waiting 24 hours to transfer money between your own accounts. Enjoy not having Paypal. Enjoy a crappy reward system. Enjoy the worst online banking website I have ever had the misfortune to use. Enjoy not having access to really cheap technology products.

I own both Standard Bank Accounts and FNB accounts and I muuuuuuuuuuuuuuuuuuuch rather prefer using my FNB accounts. I guess some people need to learn the hard way.
 
ghoti said:
Okay.. enjoy man. Enjoy waiting 24 hours to transfer money between your own accounts. Enjoy not having Paypal. Enjoy a crappy reward system. Enjoy the worst online banking website I have ever had the misfortune to use. Enjoy not having access to really cheap technology products.

I own both Standard Bank Accounts and FNB accounts and I muuuuuuuuuuuuuuuuuuuch rather prefer using my FNB accounts. I guess some people need to learn the hard way.
Click to expand...

+1, FNB has got by far the best online banking platform out of all the banks, redesign or not. I hated the new design at first, but I have to admit it's grown on me.
 
Its actually not even worth the effort to rant! They should have done what ABSack did, give you an option to use the old.... not just ditch it. But they will learn from this hopefully. People are scared of new things. They should have known there will be a back lash. The number of people that will close their accounts will be written of as "churn", and they will just carry on regardless.

I just have an major issue with the pre paid electricity.... it densest work properly and FNB just brush it as an non issue. Wont close my account because of it... just use an other service provider.
 
I also miss the old FNB online - I try not to use the online platform now. FNB has taken the the Windows 8 metro route, and assume that all users are imbeciles and need over-sized fonts, small-words and a dumbed-down GUI.
 
SO of the hundred or so vocal complainers I guess FNB should ignore the other million customers who do not have a problem with this. just saying...
 
I'm happy with the new site. I find it simple and logical.
 
You can't link a Paypal account to FNB anymore for withdrawals, that link on the FNB side no longer exists.
 
I hate the fact that some of their solutions now only work properly on IE... Chrome it just breaks.
 
They only complain because its changed and its new, not because of genuine layout issues, or increased complexity. Its still a simple design, and it'll take a little while to get used to. These people complaining are just lazy and short sighted, something changes from the usual and they just have a hissy fit.
 
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